I just purchased PSE12 and the serial number on the box is invalid.

I have an 18 digit number listed as the serial number. When installing i type in this number, but it is telling me the number is invalid. Please help, I need to get this downloaded tonight!! AAhhhhh!!!!

Photoshop Elements and Premiere Elements are not part of the Cloud
Contact support at the link below
Select a reason, then click I STILL NEED HELP to activate Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues
For future questions, both programs have individual forums
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Premiere Elements http://forums.adobe.com/community/premiere_elements

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How to initiate numbers? I have iwork 08 screen coming each time and asking for the serial number even if I just bought Numbers and no serial number have been sent to me

I have just bought Numbers and while initiating, a iWork 08 screen is appearing asking for a serial number. I did not get a serial number and I can't work on it... Somebody knows how to go ahead?

Are you planning to continue to use Pages and Keynote from iWork '08 trial ?
If you don't,
Go to my iDisk (address below)
Download :
For_iWork:iWork '09:uninstall iWork '09.zip
Unpack it and run the script to uninstall completely iWork components (it don't delete the documents which you created).
It would also be a good idea to use a maintenance tool like the free Onyx to to clean the LaunchService databases.
http://www.titanium.free.fr/download.php
Take care to download the stable version dedicated to Lion ( it's Onyx 2.4.2)
Then, reinstall Numbers '09 from the MAS. You will not have to pay. The protocol is described in :
http://support.apple.com/kb/HT2519?viewlocale=en_US
Yvan KOENIG (VALLAURIS, France) lundi 19 décembre 2011 16:42:12
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

Just purchased an iWork 08 Serial Number won't work

I ordered an iWork 08 Serial Number Family Pak. Why because I still use OSX.4.11. (an not use iWork09 as my machines are PowerPC. However in trying to enter serial number will not work.
in clicking order details the sent me a serial number for 09. and reading previous information serial numbers are not universal. So I've just wasted $100.00 buying a serial number I can use. trying all the support channels I can find, there appears to be no channel to cover this. If you have a mechanism set up to buy software it should ask and receive information on the version software you are purchasing. Now I am SOL. and wasted a 100 bucks.

I bought the package for iPhoto and such several months ago to reinstall iPhoto on a Computer that crashed. Bought on Amazon.
Ah, that would explain the price, especially if you bought it before iWork 09 was released.
It was a Legit Apple copy, never opened and was able to install with no problem and register with Apple.
Wasn't questioning legality, just wondering why you paid $100 for it? Explained above though.
It came with iWork so I installed tried out. Then I decided to buy the Serial number I though the software was smart enough to detect which software I was trying to purchase.
Hmm, I wonder if the trial version is preventing the serial number from working. Microsoft's Office trial does the same thing. Unless you completely remove all traces of Office from the hard drive, both retail and the trial if you've used it, the retail version won't activate.
I purchased the I package that had iPhoto 08 on it from Amazon. It was unopened shrink Warped and I was able to register with Apple. I need the O8 versions because They still support PowerPC, 09 series are Intel only. That disk also had iWork 08 on it I installed and Then I purchased the Serial Number. I've tried to locate on Apple's website where to write to excange serial Numbers. But can't find it.
Can't say I've ever heard of exchanging serial numbers. The one you have should work. Have you tried calling Customer Service at Apple?

Serial number on product box is invalid

serial muber on product box is invalid

Hi tomjhayden,
Which Adobe product you are using. Please refer the knowledge base article: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html.
Regards,
Romit Sinha

Just bought iworks and the serial number is not working. help!

just bought iworks and the serial number is not working. help

How did you buy iWork (no 's', capital 'W')?
If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
for_iWork > iWork 09 > uninstall iWork 09.zip
Unzip the file, open with Script Editor and run.
Regards,
Barry

I just purchased, downloaded and installed LR6. It's asking for a serial number, and I haven't received one. What do I do now? Thanks!

I just purchased, downloaded and installed LR6. It's asking for a serial number, and I haven't received one. What do I do now? Thanks!

Hi there
Please sign into your Adobe account to find the serial number - Find your serial number quickly
Thanks
Bev

Have lightroom 5 hard copy and just got a mac. downloaded the trial version of LR5 from the web, but it will not take my serial number. gives me an invalid serial number error

i have had lightroom 5 for some time now, and have used on my pc. I just got a mac (no disc drive) so I downloaded the trial version of LR5 from the adobe site. Once installed, i tried to key in my serial number.
I get an invalid serial number error.
has anyone ran into this before?

Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I just bought CC and the trial version of LR5 asks for a serial number...?

I just bought CC and the trial version of LR5 asks for a serial number...?

If you mean will you lose the work you've done in the trial version: no, you shouldn't.
Ideally, before you remove the trial version, back up the catalog. Go to Edit menu (in LR), Catalog settings... and click "Show", which will take you to the folder containing the catalog (for Windows, don't know about Mac). Make a note of that folder location, and preferably take a copy somewhere.
When you've installed the CC version (as BKKDon says), if the CC version doesn't open the existing catalog, go to File menu, Open Catalog... and take it to the existing catalog.

I'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

i'm trying to download a recent purchase on another computer of mine. I was able to download and then I put in the serial number. Then Adobe asked me for a qualifying previous version and a serial number?

The license for the version you are installing is an upgrade, which requires you to identify the older (qualifying) version that you are upgrading from and to provide its serial number as well to prove that you qualify to use the upgrade. There should be a list to select the older version from followed by entries for the serial number of the older version.

HT201471 Why can't I just type in my apple serial number and identify which ipad that I have?

Why can't I just type in an ipad serial number and find out what model it is? This used to be a function of the Apple Tech Specs. Why has it been removed? If it is in a different place, where is it?

Have you tried here? This will tell you which model of iPad you have when you enter the serial number.
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.

22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.

I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

Hi,
Does your serial number have 24 digits starting with 1057?
Note: Please don't quote your number as this is a public forum
If your number is not like that it may be a redemption code. See if the following helps.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
If you need help in finding a serial number inside the box, please see here
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
Good luck
Brian

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom o

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)

you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased a bundle with Wacom Intous5 that included Adobe Photoshop CS6 Suite 2 years ago and my Serial number is now invalid, Can anyone tell me why?

I purchased a bundle with Wacom Intous5 that included Adobe Photoshop CS6 Suite 2 years ago and my Serial number is now invalid, Can anyone tell me why?

John
Many Thanks; I did finally manage to run into it on the website, but this is link is much better.
Happy Thanksgiving.
John Rupley

I just purchased PSE12 and the serial number on the box is invalid.

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