I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

I just purchased the ExportPDF. When I try to convert a pdf document to word online, it gives me an error. What is the problem?

Hi sampa1,
Can you please let us know the error message you are getting while converting PDF to Word. Also, please let us know the steps you are following.

Similar Messages

  • When i try to convert a pdf to a word document it says conversion failure

    When i try to convert a pdf to a word document it says conversion failure.  What should i do?

    Hi David,
    I see you are using the ExportPDF subscription. How large is your file?
    Try these two items:
    'Getting started guide'
    OCR
    Let me know if those help!
    Regards, Stacy

  • I just purchased Adobe ExportPDF Annual & it won't convert a pdf file to a word docx file?

    Yesterday I purchased & had my Adobe ExportPDF Annual account set up & working.  However I cannot convert a pdf file to a word file.  My pdf files are 774KB & 810 KB and my browser is Microsoft Outlook.  I keep getting the same error message " An error occurred while trying to access service".  All other internet activities & email are working.  WHAT NOW?

    I can see Adobe really pays attention to this forum.

  • When I try to convert a PDF file to Word, the Word option is grayed out.

    I have opened a form that was scanned to a PDF, and opened Adobe Export PDF.  But the 'Convert to Word' option is grayed out.  What do I do?

    Yes, but possibly I wasn't signed in.  I used the alternate method by going online and it worked.
    Thanks

  • Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!

    Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!

    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync/redownload
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • What do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    Hello brainiac08
    Typically that error occurs because of a backup issue. Check out the article below to resolve it.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

    == Issue
    ==
    Firefox is having problems with certain web sites
    == Description
    ==
    Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
    == URL of affected sites
    ==
    http://
    == Troubleshooting information
    ==
    Firefox Version
    3.6.3
    Extensions
    Name
    Version
    Enabled
    ID
    Skype extension for Firefox 2.2.0.70 false
    Java Console 6.0.01 false
    Java Console 6.0.02 true
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Windows 7
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    == Plugins installed
    ==
    *-Office Plugin for Netscape Navigator
    *Download and Print Plug-in DLL
    *Default Plug-in
    *Shockwave Flash 10.0 r45
    *Adobe PDF Plug-In For Firefox and Netscape

    Hi.
    Does this only open on that specific site?
    In any case, you may want to:
    - instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
    - reinstall Adobe Reader and its Firefox plugin
    - install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

  • When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert".  My problem is that the "convert to" field isn't active.  I ca

    When I try to convert my .pdf to Word, I get a sidebar that has fields for: the name of my pdf file, the type of file I want to convert to (In my case, Word), and a button that says "Convert".  My problem is that the "convert to" field isn't active.  I can see the words "Microsoft Word" in pale gray, but when I click on the field, nothing happens.

    You have posted in the wrong forum.  Try posting in the forum for the product you are trying to use.
    Here is a link to a page that has links to all Adobe forums... use the drop down list to see all.
    Forum links page:
    https://forums.adobe.com/welcome

  • When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    When i try to convert from PDF to word it says "an error occurred while trying to access the system". I've paid for this what is going on?!

    Hi,
    I have the same problem. Here is the screenshot of the error and I am using Windows 7 and Adobe Reader XI version 11.0.10.

  • When I try to convert a pdf to Word, it says the document is password protected.  What should I do?

    When I try to convert a pdf to Word, it says the document is password protected and the Word option is gray.

    Probably, give up. But
    * if you HAVE the password you can remove it with Acrobat Pro
    * you can ask the document's creator for an unprotected file
    Sometimes passwords are added automatically and not known, for example some banks do this; there is no solution.

  • I just bought ExportPDF. How do I convert a PDF file to Word?

    I just bought ExportPDF. How do I convert a PDF file to Word?

    Sara,
    Apparently, I got caught in a down period of the system that handles new purchases. After a while, Export PDF did just what is was supposed to. The problem was that it didn’t know it had been paid for until the glitch was fixed, or so it seems.
    The remaining problem is that while it was in the glitchy period, my profile showed no orders and no purchases. So, of course, I concluded that something went wrong when I ordered (even though I got the email confirmation), so I ordered again. Now I may get billed twice.
    Is there some way to see that I’m not billed twice?
    Thanks vey much.
    Jerry
    [private infomration removed by moderator]

  • Hello, When I try to convert a PDF to Word if comes out scrambled

    Hello, When I try to convert a PDF to Word if comes out scrambled

    Convert how: using Acrobat, or the ExportPDF service?

  • When i try to open a pdf using int exp i get a message that it has encountered a problem and will cl

    when i try to open a pdf using int exp i get a message that it has encountered a problem and will close

    Internet explorer.  I have adobe reader and flash player which I uninstalled and reinstalled.  I tried another browser and the pdf's open so it is a problem with IE .Thanks for your comments.
    [private data removed]

  • When converting a PDF document to word, the word count feature is not giving me the number of words

    I have been using Acrobat for converting PDF documents to Word.  It had been working just fine, but lately, when I convert a PDF document to Word, it is not giving me the word count, which is why I subscribed in the first place. Someone has any idea of why?

    Hi Robin,
    I would recommend you to use Acrobat software to convert this pdf file, Acrobat software enable you to customize the conversion settings.
    You can download a free 30-day trial from this Link : https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    After downloading and installing acrobat, Open pdf file in Acrobat, go to File menu -> Click 'save as other' -> Microsoft Word -> Word Document.
    A pop-up window will appear that would prompt you to choose the file to be converted, after you select the file, click on the settings button on the bottom left of the pop-up window and choose 'Retain Page layout' under layout settings, click ok and then save.
    Hope that helps with your query.
    Regards,
    Rahul

  • Just converted a PDF document to Word, none of the graphics from the PDF file show up in the Word document?

    Just converted a PDF document to Word, none of the graphics from the PDF file show up in the Word document?
    What do I need to do to bring the graphics and exhibits from the PDF file to the Word file?

    Hi jackp52432917,
    How was that PDF file created? Please see  Will Adobe ExportPDF convert both text and form... | Adobe Community
    It could be that the PDF file you're converting was created using a third-party application, and it doesn't contain all the information necessary to ensure a clean conversion. Have you had similar troubles converting other PDF files?
    Best,
    Sara

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