I just purchased the Life 11 and it erased all of my pictures. I can't seemI can't seem to contact the store. What should I do?
I just purchased the Life 11 and it erased all of my photos. I can't seem to contact the store. What can I do?
Upgrading to iLife shouldn't delete your iPhoto library and hopefully you have a backup to restore from just in case.
Apple recommends backing up your iPhoto library routinely > iPhoto '11: Back up your iPhoto library
Try rebuidling the iPhoto library.
Hold down the Command + Options keys then launch iPhoto.
Keep the keys held down until you are prompted to rebuild the library.
A dialog will appear with rebuild options. Select the options you want to use.
Click Rebuild to begin the rebuild process. This may take a few minutes to complete.
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I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra -
i just did update of software and i lost all of my picture and songs from itune which is un usual .could any one tell me how could i get iphoto working again?
What did you update with what? Are we talking a computer? A device like an iPhone? You updated iTunes? You updated the operating system?
If you updated the iOS on a device, I believe it warns you it will erase the device and you should make a backup first. Restore from the backup.
iPhoto is an application pretty much separate from iTunes. There is an iPhoto forum if you are having problems with that application. -
I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I was attempting to backup my iphone 5 getting ready to update it to ios 7 and i accidentally restored it to the settings of my last phone which was an iphone 4s and it erased all my new pictures and info off my new phone and was wondering if anyone knows how i can get them back and restore it back like i has it? Thanks
That means you have not a backup before accidentally restore your new iPhone 5.
So you should recover your new pictures and info with a third recovery tool.
This blog has a useful tool to meet you.
http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
In step 1, you should choose 'Recover from iOS Device' in the main interface and then following the steps to get your pictures and info back.
Good Luck. -
a while ago i backed up my ipod touch 4g and yesterday it was acting up so i restored it and it deleted ALL of my pictures so can anyone help me to get them back?
currently running iOS 4.3.5If you restored from backup all the photos in your camera roll that were in the backp should be restored to our iPod. However, photos that are synced to the iPod are not in the backup. You will have to resyc them to the iPod. If the synced photos are no longer on the computer then the photos are lost.
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I got double charge when I purchased the ringtone what should I do?
I got double charges when I purchased the new ringtone what should I do?
http://www.apple.com/support/itunes/contact/
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I tried to back up my iphone on my new mac and it deleted all of my pictures.. can i resolve this???
HELP ASAP!!
SO,
I bought a new Mackbook Pro and I wanted it to set it up.
I tried to get iCloud to work properly but since the computer is new, I had the whole run around.
Unforunately, during the process of backing it up... It cleared all of my pictures.. not realizing what I did.
What can I do to get my photos back on my phone or the computer? Remind you, this is a new computer.
I still have my old pc but i havent synced that one to my phone in over a year as well...
I know that i havent deleted the pictures manually, so they have to be SOMEWHERE!!!
What can I do ?????UNABLE TO RESTORE (connect to iTunes with cable logo)
If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article. You may need to do is several times http://support.apple.com/kb/ht1808 -
I have a disabled Ipad 2 and have tried to reset so that I can get back into my Ipad but nothing is working. What should I do?
Did you follow the directions in the article you linked from?
http://support.apple.com/kb/HT1212 -
I have just purchased a new iMac and this is all new to me as it is so different from my PC. I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?
See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards -
Just purchased a new iMac and after transferring all info from my old iMac. Now when using iPhoto slideshow it displays the pictures in reverse order.
There's a bug in iPhoto 9.5.1 and Mavericks that affects slideshows played directly from an album. The slideshow will not play correctly if the photos have been sorted manually. Any other type of sort, date, rating, keyword or title, will play correctly.
If you need that manual sort of pictures for your slideshow create the slideshow in iPhoto's slideshow mode.
OT -
4th time I am trying to post this question!!! Why can't I watch season 5 episode 9 of Downton Abbey?? I have purchased a season pass and have watched all previous episodes. I can't watch on any of my devices. iMAC - iPad 3rd gen. - iPhone5
What happens when you try to watch it ?
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I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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