I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??
I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde
Similar Messages
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I just bought both versions of the Harry Potter Lego game, which the app store shows as being purchased, but it will not actually download them. When I click the button to install it starts and then promptly stops. It isn't showing that it is even attempting to down load them. I am not sure what to do next.
Hello FionaNuala,
We've an article that helps address most issues with the App Store on your Mac.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Allen -
I just purchased Mountain Lion on the app store, put in new credit card and agreed to terms then nothing happend. How do I know if I purchased this upgrade?
Sometimes if you make a purchase for the first time, use a new billing method (ie credit card) or the App Store terms have changed, I've noticed that you need to press the "Buy" button twice for the purchase to actually go through (ie, you press Buy, you agree to the terms, and you have to press Buy again). You won't get double-charged.
You can check if the purchase is actually downloading by looking in the Purchased tab of the App Store - the Mountain Lion installer will be there if it worked. If not, try the Buy button again.
Matt -
I have an iMac running Mavericks 10.9.4 I also have about 30 Kodack photo CDs that I wish to convert from PCD to Jpeg but Mavericks will not see the files, they are grey. Is there any way to convert them or must I do it on another machine?
KaibiliPhoto used to support the PCD format up to a few years ago. It's extremely frustrating that Apple decided to no longer support this format and now I'm directed to pay nearly $40 for an app that will (GraphicConverter 9). Did Lemke Software make a deal with Apple so we'd have to pay a premium for a very overpriced converter? And, how are decisions like this supposed to encourage the use of iPhoto?
Apple users already pay a premium to use a Mac. Obstacles like these eventually destroy loyalty to the Apple brand. Just ask Microsoft how their back room deals that exploited their customer base worked out for them. -
I accidentally deleted mac app store on osx lion...is there any way to reinstall it?
It wasn't logging on properly...so I thought that I could just delete and reinstall the app store. However, I was sadly mistaken. Any help on the topic?
I tried everything I could think of (delving into the recovery partition, searching through the later updates to Snow Leopard), but everything I found was lower than App Store.app version 1.1.1, and wouldn't launch. Reinstalling Lion may be your only option, although if the recovery partition doesn't have it, then I don't know how it'd bring it back. … and if you don't have the App Store, you can't redownload the Lion install that would allow you to reinstall Lion the same way as before. I'd upload my copy to Dropbox or something, but I figure that would probably break some rule (also, you wouldn't know if that was actually it or some malware).
If you have a Time Machine backup you can restore it from that. You can try what reinstall/repair options the recovery partition provides, but apart from that… you may have to resort to shadier sites. -
I recently updated ibook in my Itunes. Now, every time I sync, I get the message that it won't update the ipod as ibook won't run in OS6. Is there any way I can revert the ibook app in itunes so it quits trying to install the current ibook app. I am trying to stop getting the warning message. I am also concerned if I ever have to reinstall the app.
Delete the app from the iTunes library on your computer and then transfer the version from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
HT201306 I have purchased books from the iTunes store but they are not showing up in my iBooks, why?
How do I get purchased audiobooks to show up in the iBooks app?
I agree with. You this was the path but suddenly I have no audiobook option hence no access to my audio books that I have purchased for the last 2 years. Some thing odd is going on as I have not had any replays from support iTunes on the issue?
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I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
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Hi can anyone tell me how to find out what and when my last purchases were made from the App Store ? I think my kids used all my credit
.from iTunes, go to View > Show sidebar
From sidebar > Itunes Store > Click top left on your Apple ID email address > Account > ...scroll down > Purchase History > View All -
I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
JackieJackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support -
my apps keep closing, all of the ones that i purchased from the app store. They started doing this unexpectant, please help me. what can i do to fix this issue?
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I cannot find the ringtone apps that I downloaded from the App Store. They aren't showing up on my phone! Can someone tell me how to find them??
Are they apps or ringtones?
Did you download them on your iPhone or from your computer?
If your computer, then sync them to your iPhone. -
I updated my mini, but some of my apps are no longer available. One of them I purchased from the Apple store. They are grayed out with the word "waiting" underneath the app. Any suggestions?
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
what can i do if i accidentally deleted my iPhoto from my macbook air and the App Store couldn't recognize that i have bought it before and required me to buy it again ... should i buy it again or what ? i can't manage my photos now ...
Log into the app store using the Apple ID you used to set your computer up. Look under purchases. If it is not there you may need to accept it or to unhide it
LN
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