I just purchased two games from the App Store, but it isn't actually downloading them. Does anyone know what to do?

I just bought both versions of the Harry Potter Lego game, which the app store shows as being purchased, but it will not actually download them. When I click the button to install it starts and then promptly stops. It isn't showing that it is even attempting to down load them. I am not sure what to do next.

Hello FionaNuala,
We've an article that helps address most issues with the App Store on your Mac.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Allen

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I have forgotten my alternate email address and security questions, and i can't make any purchase of games from the app store, but i have already use my itune gift card, how?

Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87468)

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

I just purchased two books in the app store , unfortunately they are in German . Is there any way I can get a refund , an Ibook translator or a link to convert ibooks to pdf so I can translated it??

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

I want to purchase some games in the App Store but I forget the answers. But I haven't received any email from Apple. Why is it so?

I want to purchase some games in the App Store for my I-pad air but I forget the answers to my security questions. Apple said that email has been sent to my account but I haven't received any email and I realized that the email below my security question is not mine because my email ad starts in letter j not w.....

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

I want to purchase Adobe Lightroom from the App Store but cant find the exact match. Please help! Thanks

I want to download Lightroom from the App Store but I can't find the exact match (I think its $149 Aus dollars). There seems to be many other items related to Lightroom but not the one I need.
This is the first time I'm purchasing online so I am wondering if I need to enter my credit card details to see the full range of software available?
Your assistance would be appreciated.
Thank you.

No, you can view items to purchase even if you have nothing on your account at all.
You may wish to check with the developer forums for clarificaion on finding exactly what you want.

Hi ive go a ipod nano 7G and i have downloaded and game from the app store but i dont know how to put it on my ipod!

hi ive got a ipod nano 7G and i have downloaded and game from the app store on to the computer but i dont know how to put it on my ipod!
thanks!

Ipod nano 7th Gen is not compatible to any games in apps store. It is not an IOS device so no application can be installed in your nano. Cheers!

HT204319 I have a MacBook that I bought in October 2009, its current operating system is Mac OS X 10.6.8. I would like to purchase an Printmaster from the app store but it requires 10.7.3 or later. ????? What can I do?

I would like to purchase an app but it requires an operating system of OS X 10.7.3 or later and I only have 10.6.8 What do I need to do? Can I get that on my MacBook?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I keep getting the error message when trying to update iMovie There was an error in the App Store. Please try again later. (20)" Does anyone know how to fix it?

I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20). Does anyone know how to fix?

If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

I have a brand new imac and every time i try to download logic pro x it gives me this message "There was an error in the App Store. Please try again later. (100)" does anyone know how to resolve and get pass this issue?

My mac app store says that it cant be downloaded at this time and gives me this message "There was an error in the App Store. Please try again later. (100)" I have been trying for about a day now to get it to download but cant seem to figure it out, can anyone help?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

I'm trying to download a game from the app store but nothing happens

im trying to download Deus Ex: ultimate edition but nothing happens it just stays at 0% and i meet all the requirements i dont know what to do

HI..
So your Mac is running v10.7.3 or later? Just making sure. Your profile indicates the iOS 5.1.1 ...
If you have anti virus software installed, disable that.
Make sure there's enough free space on the startup disk since the app is 15.51GB.
Click your Apple menu icon. From the drop down menu click About This Mac then select Storage from the menu.
Make sure there's a minimum of 15% free disk space.

Hi I am trying to download an app on my phone and it is telling me the app requires ios 4.3 and update is required, does anyone know what that means?

Hi i am trying to download an app on my phone and it is telling me i need version 4.3 I think i have 4.2 how to I get an update?

Yes, it means you have an older version of iOS 4 that will not work with that app. You would need to upgrade to the latest version of iOS.
Please get the iPhone iOS 4 user guide.

After trying many times with two different debit cards still does not allows me to buy a game from the app store gives error "YOUR PAYMENT METHOD WAS DECLINE.PLEASE ENTER VALID PAYMENT METHOD INFORMATION" Please help me out

I WANT TO PURCHASE NFS MOST WANTED GAME FROM APP STORE BUT IT DOESN'T ALLOW ME TO PROCEED FURTHER
after trying many times with two different debit cards still does not allows me to buy a game from the app store gives error "YOUR PAYMENT METHOD WAS DECLINE.PLEASE ENTER VALID PAYMENT METHOD INFORMATION" Please help me out

In most cases, you can't use a Debit card anymore. So, either redeem an iTunes gift card or use a credit card.

HT1491 how do I purchase games from the app store with an itunes card from my device?

How do I purchase games from the app store using an itunes card from my device?

Redeem the card into your iTunes account and make purchases.
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes

I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info???

I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??

This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU

I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just purchased two games from the App Store, but it isn't actually downloading them. Does anyone know what to do?

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