I just put backed-up songs from a disc onto my computer, and for some weird reason, everything's written in Japanese, and I can't change it to what it's supposed to be. I tried "get track information" but I still have a bunch of Japanese letters. Fix?

The songs still play correctly (like I'll hear the songs originally burnt onto the CD, like Nicki Minaj, Hanson, etc), but they are incorrectly labeled with Japanese characters and I can't correct it. I tried "get track names" and it didn't work. How did this happen and how do I fix it?

Update: He connected his iphone to his friends laptop (the last/only computer it had ever been synced with) it allowed him to do a back up.... AND ..after a few minutes the phone allowed him to start guessing the password again. This was welcome news since in the time between him guessing the password too many times and that point he had learned the password.
We thought the back up might work since it said it might in the apple support article above, but were very surprised it allowed him to guess the password again. Pictures saved AND notes, contacts,..

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