I just put up a new iWeb website and firefox is putting BIG BLACK BOXES around all my photos. Why has this not been fixed yet? I have to tell everybody who views my site NOT to use Firefox. This is unacceptable. Please fix ASAP. This is my site below.

with 3.6.19 it works well, no black boxes
with 5.0.1 there are black boxes

You will have to wait for Firefox 6 to get this fixed. It is a bug only in Firefox 5. That bug existed when the Firefox 5 code was split off and Firefox 5 didn't get the fix that later version got.

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HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy

I keep getting "This connection is untrusted" in all sites when i use Firefox 36.0.1 on windows 8 laptop. How can i overcome this.

I keep getting "This connection is untrusted" in all sites when i use Firefox 36.0.1 on windows 8 laptop. How can i overcome this.

hi vijaysampath, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page in order to inspect the certificate like it is shown on the screenshot attached:
* which '''issuer information''' does the certificate contain?
please report back with those two pieces of information. thank you!

My wife has a new Ipad and Iphone with icloud. We also have a Imac that has not been upgraded yet that is somehow syncing with her ipad and screwing up the apps. Is there anyway to prevent this. Maybe it is thru mobilme?

My wife has a new Ipad and Iphone with icloud. We also have a Imac that has not been upgraded yet that is somehow syncing with her ipad and screwing up the apps. Is there anyway to prevent this. Maybe it is thru mobilme?

I think iCloud isn't coming until this fall and not until iOS 5 is publicly available. Right now there is confusion because all this stuff is still in beta and things are under NDA and may still change.
I'd just set the 3GS up the same as currently. When iOS 5 is available in the fall (and I don't think Apple has specified beyond "fall"), before you update, there should be any number of guides to setting things up and how it will all work. http://macworld.com is a good place to look for such information.

I just bought a brand new iphone 5c and the home button is not working , why is that ?

I just had a brand new iPhone 5c and the home button is not working , why is that ?

then contact apple for warranty support or return the phone

I was stollen and i used the "Remote Wipe" but i didn't know that it won't be able to locate it anymore. It still hasn't wiped it, as it has not been online yet. Is there any possible way to undo this?

i was stollen and i used the "Remote Wipe" but i didn't know that it won't be able to locate it anymore. It still hasn't wiped it, as it has not been online yet. Is there any possible way to undo this?

First of all i had already blocked it by icloud programm and then after that i received an email of confirmation that it was already blocked. Then i entered in the iCloud programm and saw that the thief it was disconected to not be localized. Do you know that even i had used the Remote Wipe it will work? Because the thief had before the blocked of the phone disconect to not be localized.

I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium

I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

Just set up my new ipad Air and cannot set up my gmail account into mail ?

Just set up my new ipad Air and cannot set up my gmail account into mail ?

EASY SIMPLE FIX....
The problem is Google.
I had the same problem, couldn't install Gmail on my ipad or iphone and kept saying wrong / incorrect password, error messages. Worked for hours and hours on this.
It is Google's (optional) 2-step verification system that is to blame.
Google won't tell you this, and instead, they have come up with work arounds, and even telling people to install the Gmail iPhone/ipad app, which then limites the iphone/pad functionality when not using iphone's native mail.
FIX:
Logon to Google...
Go into your Google account preferenes
DELETE your cell number used for 2-step verification...... leave it blank
(it is optional, Google does not require you use 2-step verification)
Thats it. Your'e done.
Now set up your Gmail (now called Google) as usual on your Apple device.
You don't need 2-step (optional) verification.
There are other secure ways to do this. It is an option, but Google goes out of it's way not to tell you this.
(and a great way for Google to gleen your personal information, in the name of security)
Hope this helps someone.

My icloud account is registerd to an old e-mail adres which is not available anymore. But icloud still tells me that the account is not verified, and i have to check my e-mail, but i can't. How can i solve this?

My icloud account is registerd to an old e-mail adres which is not available anymore. But icloud still tells me that the account is not verified, and i have to check my e-mail, but i can't. How can i solve this?

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
You should be able to change your ID at http://appleid.apple.com - click on 'Manage your Account', then in the first pane which opens you will see your Apple ID with an 'Edit' link to the right of it. Click that and you should be able to change the ID to your email address. Then you can sign in with it in System Preferences>iCloud to open an iCloud account and create a new @icloud.com address.
If you are not inextricably wedded to using your existing ID you can skip this step: just follow the method described by IMP68 here:
https://discussions.apple.com/message/22283348#22283348
this will enable you to create an ID which is also the @Icloud.com address which you choose. (You can still sign into iTunes with the old ID if you want to - there is no connection between the two.)

First off, i think it's sad that i have to use my non apple device to post this question... Why has my iPad become absolutely useless after updating to iOS 8.1? I am unable to use my mini because it crashes, slow performance, major battery drain.

First off, i think it's sad that i have to use my non apple device to post this question... Why has my iPad become absolutely useless after updating to iOS 8.1? I am unable to use my mini because it crashes, slow performance, major battery drain.

Restore iPad to Factory Default; do not restore from backup. It may be the cause of the problem.
Settings>General>Reset>Erase all content and settings

HT201365 Just dowloaded the new ios 7, and i can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a Blue circle spin and spin for over 5 or 10 min. without nothing happening! Help !!!

Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!

Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps.

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

I like the idea of auto back-up for my new iMac, Ipad and PC Netbook, particularly if I can access all files and data stored on any device. But I have a Conceptronic router. Will Time Capsule work with this and how?

I like the idea of auto back-up for my new iMac, Ipad and PC Netbook, particularly if I can access all files and data stored on any device. But I have a Conceptronic router.
1. Will Time Capsule work with this and how?
2. Can my printer USB be plugged in and then shared between the devices?
3. Can I create a network and how?
4. What happend when a visitor logs onto my existing wireless router?
I'm new to Macs (well a returning user having started with Mac Plus!!) and not very technical. Any help / advice will be much appreciated.
Ray

The key to what you seem to want to do is to be able to get Apple's Time Capsule router to "join" the network that your Conceptronic router. I believe that works with some third-party routers, but I've never seen a list of those that work in such a configuration and I have no experience with Conceptronic equipment.
You might be better off with a Network-Attached Storage (NAS) device instead of a Time Capsule.

I just finished dowloading the new osx upadte and my iphoto program dosen't work anymore

i just finished dowloading the new osx upadte and my iphoto program dosen't work anymore

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

I just put up a new iWeb website and firefox is putting BIG BLACK BOXES around all my photos. Why has this not been fixed yet? I have to tell everybody who views my site NOT to use Firefox. This is unacceptable. Please fix ASAP. This is my site below.

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