I just received a 6 month survey-

Question

Around the second month of purchase, my Toshiba laptop stopped charging..The battery completely failed. It would only turn on if plugged into a wall power source. I contacted Toshiba and they told me I was in luck, it's a warranty issue. I just needed to send them 200 dollars for my new battery, once the new battery gets here, I'll send the defective battery back and wait up to a month for a refund. Unfortunately, I did not have the funds at the time. It's my own fault really, for being poor, hence the reason behind purchasing this "affordable" computer in the first place. When I called back, after I did have the money, I was told the claim and warranty expired and could not get a warranty battery replacement.
After the phone calls I had with Toshiba, I was surprised to receive a 6 month satisfaction survey this morning. At the bottom of the page, asked for comments and then followed the request by saying they don't respond to individual comments. SHOCKING!!! I'm curious to know why Toshiba bothers with satisfaction surveys, since they genuinely could not possibly care less how satisfied their customers are. 
So, here is my comment to Toshiba:
First, I was asked how likely I am to refer another customer to Toshiba.
My answer was "0" or "Not At All Likely".
     (I would in fact, refer people to a chisel and cave wall before referring to Toshiba)
Second, I was asked for comments:
"At roughly two of owning my brand new Toshiba Laptop Computer, my battery stopped holding a charge completely. My computer won't stay on unless it is plugged in. The battery doesn't work. Any time I turn my computer off, i have to reset the date ant time. This computer and battery are crap. When I called to get a replacement battery, they said I had to send money, wait for the battery and return the battery for a credit back. I didn't have the money at the time. When I called back when I did it was too late according to customer service.
The customer service people I've spoken with have been EXTREMELY difficult to communicate with. Which is understandable, considering English isn't their first language and I don't speak theirs. Not anyone's fault. Those I was able to speak with and understand were beyond rude and dismissive.
Screw Toshiba, Screw this POS computer. I will be purchasing a new computer and running over this one with my car. I will never ever under any circumstances buy another Toshiba product."
I am certain that the "Satisfaction Survey" and this posting will fall on the same deaf ears as my many phone calls and that's okay. I'll be purchasing an new computer soon and will continue to tell any person I talk to for the rest of my life about my Toshiba experience.

Answer 1

!00% a scam. The satisfactionsurveystar dot eu is showing up as a well known scam/spam and also spreading virus/malware.<br>
If I were you I would do an extra scan with your anti-virus software. I do not think there is an infection cause it looks like it is a standard spam/scam without any "extras". But better to be on the safe side :)<br>
For that reason too: maybe wise to remove/alter the URL you mention so it can not trap others?