I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens.  Can't slide the power off either.  It tells you the time, unlock button, power off button but nothing

I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens.  Can't slide the power off either.  It tells you the time, unlock button, power off button but nothing happens.  Voice just tells you the unlock button, time, poweroff button.
Please help also itunes says I need to enter on iPod the passcode to reset to factory.  I can't get it open to enter passcode, slider doesn't work.  It is one day old and this happen xmas afternoon.  PLEASE Help someone

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I just got a ipod touch 5th generation and i was wondering if you can or how to take a picture while your recording a video?

    I just got a ipod touch 5th generation and i was wondering if you can or how to take a picture while your recording a video?

    https://itunes.apple.com/us/app/videosnap-taking-still-photo/id552270851?mt=8
    The manual does not show that feature natively for the iPod. Later iPhones and iPads have that feature natively.

  • I just bought a ipod touch 5th generation space gray but i think there is a problem

    I just bought a ipod touch 5th generation space gray today and I feel that the audio isn't as good as I expected. When bought an Ipod touch 4th generation, the audio was so good but now its not.  I bought a 5th generation expecting that it would be just as good as the first time I played audio on  my ipod touch 4th generation.
    What should I do?

    Yo have 14 days after purchase to return it for a full refund if yo purchased it from Apple.
    http://store.apple.com/us/help/returns_refund
    I would mMake an appointment at the Genius Bar of an Apple store and discuss it with them
      Apple Retail Store - Genius Bar

  • I bought my little brother an iPod touch 2nd generation for Xmas so we could text since we love states away but it won't verify and complete updating so I can download the texting apps required by iOS 4 or later can someone tell me how to update it please

    I bought my little brother an iPod touch 2nd generation for Xmas so we could text since we love states away but it won't verify and complete updating so I can download the texting apps required by iOS 4 or later can someone tell me how to update it please

    What exactly happens when you try to update the iPod? What does the error message say?
    Also, are you sure yo have a 2G iPod?
    See:
    Identifying iPod models
    I ask since a 1G can only go to iOS 2.x via iTunes and highest is 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • Can I trade in my ipod touch 5th generation for an iphone 5c?

    Can I trade in my ipod touch 5th generation for an iphone 5c?

    Sure.  Sell the iPod, and trade that money and additional money for an iPhone 5c.
    Unless you purchased the iPod from an Apple store within the last 14 days and you can return it to buy the iPhone.

  • I just got an iPod touch 4th generation for my daughter. I already have a iPhone 5 setup with iTunes. All I want to put on her iPod is music and apps. How do I set the iPod to only get that information using my iTunes?

    I just got a new iPod Touch 4th generation for my daughter. I have a iPhone 5 that is already set up on iTunes. The only thing I want on her iPod from my iTunes is music and apps. How do I set her iPod up so that it only gets that information? Do I set it up as a new device? If so will that alter my iTunes?
    Thanks.
    llfit

    You can set up more than one device on your computer, and iTunes will remember the settings for each of them:
    How to use multiple iPods, iPads, or iPhones with one computer
    But you'll have to use your Apple ID to sync bought media to her device. Disable all other things you don't want to sync like photos, contacts, etc.

  • I received an iPod touch 5th gen for my birthday.  My parents want me to open a new iTunes account to use with this iPod and my iPad.  Currently I share an account with my sister.  How do I get my tunes from my library to transfer my tunes?

    I received an iPod touch 5th for my birthday.  I currently share an iTunes account with my sister.  My parents want us to have separate account now that my sister is in college.  How do I get my stuff from old iTunes to new account without deleting anything , and ending up keeping old account for her and open new account for me to use with my new touch and my ipad2???

    Apple ID purchases/information/downloaded apps/date etc Can Not be transfered to other Apple ID
    Whatever was originaly done on the main Apple ID stays on that Apple iD

  • HT4199 Can I pay for a service such as at&t for my ipod touch 5th generation for wi-fi?

    I want to get wifi everywhere for my ipod touch 5th generation.

    Yes by purchasing a device that acts as a wifi hotspot and connects to the internet via a cellular connection. Here is one device. Other carriers have them too.
    Verizon Wireless - Mobile Broadband -

  • I received an ipod touch 5th gen for Christmas.  The first songs i've downloaded and synced with my touch have created ghost songs.  They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play.  I can't delete them

    The first songs i've downloaded and synced with my new touch have created ghost songs.  They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play.  I can't delete them.  I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod.  It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?  
    I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.  

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Just got my ipod touch 5th generation!

    Just went to the apple store and bought my 64gig ipod touch 5g. They had many in stock.  I feel sorry for all you who are waiting for your preorders, they really ****** that up. If you preordered your touch after the 17th of september, you mise well just cancle the order and go pick one up because your probably gonna have to wait another week or 2 lol

    Try the following to rule out a software problem:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • When will I receive my iPod Touch 5th generation?

    I pre-ordered my daughter a iPod Touch on september 29th for her birthday on october 14th, but the dispatch date just says October, does anyone know the specific date? I really want to have it before her birthday if possible.

    See this previous discussion:
    https://discussions.apple.com/thread/4384899?tstart=0

  • I just got an iPod touch 5th generation back in November and while I was out in my garage trying to find something on a shelf while standing on a stool, I dropped my iPod touch the screen cracked a bit- anyone know repair prices from Apple?

    So I dropped it... And the screen cracked a bit. It's fairly new (got it in November) but I noticed Apple doesn't cover accidents like mine. Anyone know the prices for getting a replacement/ repair? It's not that bad of a crack, but it's annoying and new so..Yah. Any help with prices for a replacement/warranty would be helpful and on how I should do it. Maybe I can get a replacement for cheap or free cuz I got it recently and I've never complained to Apple before? I know it's my mistake but I'd be thankful if you guys could help! Thanks! 

    Sorry, but the warranty does not cover accidental damage no matter how recently you got your iPod. As to servicing, Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.
    Regards.

  • Hey I just bought a Ipod touch 5th Generation. I redeemed an Itunes card and tried to buy my first song. However it asked me to answer my security questoins. I forgot them so i clicked to get an email regarding on how to change my security question answer

    Can anybody help me

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105631)

  • Hey, I just bought an ipod touch 5th generation, but my lightning usb is not working anymore.

    It didn't got wet, neither is phisicaly damaged... the problem is i'm not from the US (where I bought it) so I can't use the warranty.

    Is it? okay well today I went to my capital city where there is an Apple Store, and they said the warranty is not international! I'm from Ecuador btw.
    I don't know what to do since no one I know is traveling to the US in the near future.

Maybe you are looking for

  • How to configure for Comcast Internet

    Only thing online at Comcast is for Tiger. Doesn't work with 10.5. Could you walk me through step-by-step on how to configure my MacBook for the built-in ethernet (to be used with my Comcast cable/modem). Thanks.

  • Supplementary Serverice Error: System Failure

    Hi, I am using the BB 8520 Curve on Vodacom with BIS activated. Everytime i try send a Please Call Me i get an error saying "Supplementary Serverice Error: System Failure". I searched on google and i cant find any solutions people say they get it fro

  • I need to reinstall my photoshop. What is the appropriate link?

    I need to reinstall my photoshop. What is the appropriate link?

  • IDoc Flat File Needed

    Hi Experts.     I need the Idoc flat file for Delfor01(delivery schedule). Advance Thanks.

  • Error when trying to access 2LIS_VDITM transfer rules

    hi everyone, i need help with this issue if you have any ideas/suggestions even though i had installed these transfer rules properly and i have loaded data in my infocube, i now get a meesage_type_x error when i try to access the transfer rules. the