I just received a new ipod classic and I would like to sync it with my Itunes. However, my Itunes or Mac computer isn't picking up that it is hooked in. What do I do?

I just recieved a new Ipod classic. I am currently trying to sync it with my Itunes (on my Mac computer), but my computer and itunes isn't even showing that it is hooked up to my computer. Can you help me set it up?

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I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

What is the battery level?
Charge the battery for at least 4 hours, before 1st use.
Have a nice day!

HT5622 I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use my work email as the Apple ID on my new iphone. What do I do

I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?

when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

Just got a new iPod Classic and can only sync 536 songs of the almost 8,000 that I have stored in the cloud. How can I download all my music to the new iPod Classic?

Does anyone have an idea how to transfer music stored in the cloud to a new iPod classic?

You must download it to your iTunes library first, before syncing the iPod classic.

HT1831 My husband has synced his phone to my itunes account and I have lost all of my music. However, all of my music is still on my Ipod touch and I would like to sync the musis FROM my Ipod touch to my computer and then to my phone. Please help.

My husband has synced his new iphone to my itunes account and consequently I've lost all of my itunes music files. However I have them all on my ipod touch and would like to know how I can sync the music library from my ipod touch to my computer and thus back on my iphone.

iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
For other music you need a third-party program like on of those discussed here:
newer copy

HT4235 I just bought a new Ipod Nano and cannot get it to sync with my computer. I downloaded the latest Itunes before I started but it doesn't sync. The diagnostic test says that my Ipod isn't detected. What can I check?

I cant get my Nano to sync to my computer. It is new and and I downloaded the latest Itunes last week. I hit sync and it makes a sound within a second and then says it is done. What can I check?

Hey OBandPL,
I would use the following article to run through the recommended syncing steps one more time:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
Welcome to Apple Support Communities!
Best,
Delgadoh

HT4759 I just got a new macbook pro and I would like to have all of my contacts from my iPhone 4s imported. I have iCloud turned on on both devices but the contacts are not importing what am I missing

For some strange reason my contacts are not populating on my macbook from my iPhone. I have iCloud turned on on both devices and I have selected the contacts folder to be in the cloud but my macbook isn't populating the data.

To copy your exchange account contacts to iCloud, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iDevice when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup. (If you have more than 500 contacts to transfer from our exchange account you will need the “Pro” version. If you aren't sure, start with the free version. When you use it, it will tell you if you need the paid version.) Use the app to back up the remaining contacts on your phone (from your exchange account) as a vCard attachment to an email that and send the email to yourself. Confirm that you have received the email.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section) and set this to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your exchange account and turn off contacts syncing.*
Open the My Contacts Backup email and tap the attachment to import the exchange contacts back to your device, and to iCloud. Go to icloud.com to confirm that the contacts are there. If you ever want to "refresh" this with your current exchange contacts, you can reply to this conversation in the future and I can give you the steps to do so.
* You could leave it turned on if you want to reference it occasionally. If you do, just open contacts and tap Groups, then tap the exchange account so it is unchecked and tap Done. That will hide them from view so you don't see duplicates.

HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

Hi there,
This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
-Griff W.

I had just gotten a new ipod touch and i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it?

i had just gotten a new ipod touch and i had completed all of the mandatory start-up settings and when i plugged it into my computer to sync my music from itunes, a pop up came up and it said, This ipod cannot be used because the apple mobile device service is not started...what do i do to sync it my itouch?

See Here...
AMDS
http://support.apple.com/kb/TS1567

HT201407 I just received my new iPhone 5c and cannot open it to insert the SIM card. The instruction say to "slide to open" but I cannot open it! Please help!

I just received my new iPhone 5c and cannot open it to insert the SIM card. The instructions say to "slide the back off" the phone but I cannot get it to open. Please help?

Huh...? Where did you get it? And what instructions are you looking at? The instructions do NOT tell you to slide the back off. The back doesn't come off. The Sim slot is on the right side of the phone. You use the tool that came with it or a paper clip to eject the SIM tray and put your Nano-SIM in it.

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

Just brought a new iPod touch and when I set it up (twice now, after resenting to factory settings) there are grey squares on all screens at the top and the apps over these squares won't open. Any suggestions?

I can't envision what yo are seeing.
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

I just bought a new Ipod classic 160gb. I was able to load my songs ok but I don't know how to load all of my playlists. Can someone tell me how to do it?

I just bought a new Ipod classic 160gb. I was able to load all of my songs onto it but I can't seem to get all of my playlists onto it. Can someone tell me how to fo it?

You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

Thanks for no help... but for anyone else, turn off itunes match on the ipod

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

HT201269 I have just received a new iPhone 4s and have connected to iTunes and done a restore but none of my purchased apps have come across. After the restore I click on done but the only option is to select my iPhone which takes me back to restore it ag

I have just received a new iPhone 4s and have restored it from the last back up I did before I got the new phone, however, after I do the restore the only option I get is to click on "Done" at the top of the page but then no data or information from my phone shows up and when I click on the "iPhone" button on the top right hand side of the page it takes me back to the previous page and gives me the option to set up a new phone or restore again. I have just restored my husbands iPhone 5 and had no issues at all. They were both backed up on the same day last week.

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

I just received a new ipod classic and I would like to sync it with my Itunes. However, my Itunes or Mac computer isn't picking up that it is hooked in. What do I do?

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