I just received an email with a receipt for a purchase that i did not do

i just received an email with a receipt for a purchase that i did not do
<Personal Information Edited by Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address and address from your post
If you didn't make it and nobody else has access to your iTunes account then you can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT4009 i was charged for a purchase that i did not order follow up number is30861120 all I want is either my chips that i was charged for or the money put backm into ,my account it was a mistake on ur part my account is good [bank] so please just put the

i got a reply to my complaint there were no other purchases going through my bank account except for the one for 39.99 and the 99.99 one i did do the 39.99 one but did not do the other one there is noone else in the house who touches my phone so please it was a mistake on ur part so please just put the charge for the 99.99 in my double down account because it was a mistake yesterday nothing else is wrong in my bank account except for that one thanl u wilma

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1491 How do i get a receipt for my purchases. One was not emailed to me.

How do I get a receipt for my purchases as I did not receive email receipts.

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

When I put my Apple ID in to get apps it says I will receive an email with a link to verify my account I'm not getting the email or link

When I put my Apple ID in to get apps it says I will receive an email with a link to verify my account I'm not getting the email or link. have iPhone 4

Greetings Seahawks2014,
Thank you for contributing to the Apple Support Communities.
If you have not received a verification email from Apple, the tips in this article can help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

HT1933 Hi. I have a problem with this receipt no. 190048666494. I did not purchase or Aurthorize this purchase request a refund or cancel this purchase. Thank you.

Hi. I have a problem with this receipt no. 190048666494. I did not purchase or Aurthorize this purchase request a refund or cancel this purchase. Thank you.

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I paid with the receipt number 198048937060. but the diamond did not come to my account.

I paid with the receipt number 198048937060. but the diamond did not come to my account.

These are user-to-user forums, you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I keep getting emails for iTunes purchases that I have not authorized

I have received several emails for iTunes purchases that I have NOT authorized. The name on the Billed To is not my name or address, but it includes my Comcast email address. I don't know if I am being charged for these purchases through Comcast or not, but these receipts should not be coming to me. What can i do?

If the email is asking you to verify your account or in any way provide personal informaton, it's a fake, trying to scam you out of your account information or credit card details. Do not respond to any emails that have a link asking for personal information. Just delete the message.
Regards.

I made a purchase of books through the program, with the money as I was cleared for two purchases and I did not have books

I made a purchase of books through the program, with the money as I was cleared for two purchases and I did not have books

This morning, I did a power down and reboot of the I-Pad, that got the "Please Wait" resolved. I then tried clicking on the additional picture set and it did download and install, so the problem is now resolved.

HT1491 I got a receipt of an app purchase that I did not do?

I got a receipt for an app purchase that I did not do?

These are user-to-user forums, they are not monitored by Apple. You can contact iTunes support here : http://www.apple.com/emea/support/itunes/contact.html

HT4009 How do I get a refund on an in app purchase that I did not receive

I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have received an Email with an attachment(IMG.0157.Mov) that loans but then becomes a circle with a question mark. What to do?

I have received an Email with an attachment(IMG. 0157.Mov)that loads but then becomes a circle with a question mark. What to do?

Assuming it's from a trusted source it's probably a video format that your system doesn't support.
If it will load in QuickTime Player, do a Get Info (⌘ i) to see what the specific format is. The .mov is a generic suffix a dozens or more video formats, the Get Info will give you the details.
hope this helps

HT204088 I have received an email with a receipt to my iCloud email for a purchase from a apple store in Perth Australia...it does not appear in my purchased list but why did I get the email

I have received a receipt to my email address from an apple store in Perth Australia. No purchase history on my iTunes account but clearly someone else appears to have given my iCloud email...has this happened to anyone before? Should I be worried that someone has access to my account and emails. I sent a query to Apple and received a generic non answer......typical.

The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.

I have received an email with a link for credit card details for a donation to Firefox. Is this legit? Thanks, Bill.

your browser.
From Mozilla, a non-profit organization and developer of Firefox
Hi there,
As 2011 comes to a close, we at Mozilla want to say thank you to all of our Firefox users, supporters and community members. Quite simply, we do what we do because of you.
Mozilla is the force behind Firefox, but we're also a whole lot more than that. And the more people I talk to, the clearer it becomes that not everyone knows what Mozilla is and how we're different. So today, I wanted to make sure you understand it because you're such an important part of our story.
Mozilla is a global non-profit fighting to keep the Internet safe, accessible and awesome. Our goal is to put the power of the Web in people's hands and to innovate for users everywhere. That means a better experience for you and a brighter future for the Web.
So what does that look like? We put together a short video that tells the story of what is possible when a small group of people – a community of idealists, innovators and collaborators – comes together to create, shape and build the future of the Web. Please take a moment to watch the video. If you like it, share it far and wide and consider making a tax-deductible gift to help support the work that we're doing together.
Mozilla is always developing new projects that allow people to dream, discover and create online. Whether it's Hackasaurus, our project that teaches kids to remix and shape the Web in a way that sets them up for a lifetime of creation, or Popcorn, which lets anyone bring the Web into video, we're building software and programs that will create the next generation of webmakers.
But as a non-profit, we can only do that if folks just like you support us.
As the year is almost over – and as part of our ongoing fundraising efforts – I'd like to ask you to make a gift of just $10 or more:
https://donate.mozilla.org/End-Of-Year
With your help, we can continue to innovate on your behalf without any pressure to compromise, and make the future of the Web brighter than ever. We invite you to be part of something bigger than the Web – something bigger than all of us.
Sincerely,
Mark
Mark Surman
Executive Director
Mozilla Foundation

It is real as you subscribed to it at https://www.mozilla.org/en-US/newsletter/ .
The recent newsletter is https://awesomeness.mozilla.org/pub/sf/FormLink?_ri_=X0Gzc2X%3DUQpglLjHJlTQTtQyTQ7yhQDvQ8NzcSQGQ2Qy5mVXMtX%3DUQpglLjHJlTQTtQyTQ7yhQCgQ8NzcSQzgQaQds8&_ei_=.
At bottom it says.
Thanks for Reading!
''You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below''.
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I was hacked in my gmail account and an email was sent from my gmail account that I did not send. What do I do now?

An email was received by another person originating from my email address. I did not send this email which was an advertisement for a home based job. What do I do now that I have been hacked?
Thanks!

Definitely change password to something harder, and your security questions as well. It sucks to get hacked.
Good luck!

I had downloaded a app and i hit a inapp purchase that i did not want to buy but it had purchased it and had charged me it did not ask me for my username or password or even to buy it had just gone straight through

hello im new to this community and ive done in app purchases before however this inapp purchase was wrong and had charged me 109.99$
it did not prompt me or ask for my username and password, it also never asked me if i wanted to cancel or buy the **** thing it had just gone straight through
my question is how am i to get my money back please someone help me

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on the device) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

I just received an email with a receipt for a purchase that i did not do

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