I just received an update from HP. I downloaded and now can't get rebooted. suggestions
I have a HP Touchsmart with Windows Vista 64 bit. I received notice of needed update from HP. When downloaded, cannot now get rebooted. Frozen at blinking cursor.
Not sure which model you have, but you may be able to either boot into safe mode (press F8 a lot as it boots) or go into the recovery manager (usually F11 at startup) and choose the option to do a system retore (not recovery) to the last known good restore point..
-DM (a long-time HP employee)
-DM (HP Retiree)
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