I just received my replacement phone and I don't have my old sim card, how do I active it?
I just received my replacement phone and I don't have my old sim card, how do I active it?
If it did not come with a SIM card pre-installed, you can get one free at any Verizon corporate store, or call CS and they can mail you one. 800-922-0204.
Similar Messages
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I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
Just received a replacement ipad2 and I'm having trouble syncing it with my pc. I started my iPad as new instead of using the restoring option, is there any way I can get my old apps, songs etc restored on my replacement iPad?
You've already set it up as new? Go into the settings and general and reset and reset everything. THen plug it back in and iTunes will, hopefully, see it as new again and you can choose the restore option.
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I just received a replacement iPad and when I connected it to my computer I followed the prompts exactly like the apple tech told me too. When I got to a prompt asking if I wanted to restore the iPad he said to click on it. I did. Now my iPad screen is frozen on the iTunes connect screen and I cannot get out of it. An iPad shows connected in my iTunes folder, but when I run a diagnostic it says no iPad is detected.
Any help would be appreciated.
ThanksPersonally, I would call Apple back. However...
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?, i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?
Click here and fill out the form. Explain to the people there that you can't call.
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I lost my phone and I don´t have the app find my iphone
I lost my phone and I don´t have the app find my iphone
You don't need the App but you must have turned on "Find My iPhone" in Settings > iCloud.
If you have "Find My iPhone" enabled then you may be able to locate it. If not, you cannot locate it. If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.
If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. -
I purchased an used macbook and I don't know the old owners password, how can I reset it?
I purchased an used macbook and I don't know the old owners password, how can I reset it?
Well, it is part of the Mac. So you were shortchanged.
Call AppleCare and ask them to send you a replacement set. They will ask for the serial number and model number to sure they are give you the correct set. They will charge you a nomibnal fee for shipping and handling.
Allan -
Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?
lukse093 wrote:
Hello, where i can spend $0.04? I want to change the country, but i can't.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Please HELP. !
There is no option called ( none ) on my payment method and i don't have any available credit-card now !Howdy there Asaryeh,
It sounds like you want to select None as an option in your iTunes Billing info. This article explains why that is not available, and the criteria for being able to select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366?viewlocale=en_US
If you want to select None and remove the payment information or credit card from your account, follow these steps.
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Creating a new iTunes Store or App Store account
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method. If you want to remove the payment method after you create the account, you can change your payment information to None.
If you want to create an account with a new Apple ID, follow these steps to create an account without a credit card.
Changing the country or region for an iTunes Store account
When you change the country or region of an existing Apple ID, you must provide a payment method. If you want to remove the payment method after you change the country or region, you can change your payment informationto None.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I can't remember my security answers and I don't have rescue email. How do I reset my security questions?
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
how can I update my application Docs To Go with my new ID and new password? I forgot my old password and don't have my old e-mail adress. When I answer the question about my age it says that it is not the right date!!!!
Hi Guys,
I've sorted it
All I needed to do was add my old e-mail address - not as the primary but as an alias. This allowed me to delete the account on my iPhone 4S and re-sign in with the correct e-mail address.
Happy now -
I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password. How do I do this?
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
Reset OS X Password Without an OS X CD — Tech News and Analysis
How To Create A New Administrator Account - Hack Mac -
I recently purchase a new computer and I don't any the information to my old credit card how can I update my credit card information without the old credit card numbers?
Randeg,
Updating your payment information on your account is important. We want to make sure everything continues to work great for you. You can find steps to make payments and update your payment info at http://vz.to/1DCttSE!
AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
Please tell me what I need to do to access my information in the cloud.
What do you mean by this? Did you restore the phone from an iCloud backup? Did you configure your iCloud account on the replacement phone? Was the original backed up or synced to iCloud to begin with?
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