I just recently purchased an Iphone 5c. I damaged the sim card reader by accident and now the phone can't read my sim card. I was wondering if I can bring my phone in to an apple store and will they install one into the phone for me? And if so how much $$
So can I bring the Phone in to get a new sim card readser repaired? And if yes would the one year warranty every ihpone have cover the repair, or will I have to pay. And if I have to pay, about how much money will it cost.
Contact the Apple store and ask them.
Officially Apple does not sell parts.
Similar Messages
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I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?
Hi Jayliin,
Take it to the Apple Store where you purchased it from. It is still under warranty. They will replace it if necessary.
Cheers,
GB -
my ipad has been stuck in a recovery mode and i cant restore it through my laptop due to less internet speed. can i submit it to apple store? will they make it alright?
Hello Elliiee,
The steps detailed below can help stabilize your iPhone.
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If the display turns on, go to step 4.
If the display remains black, go to next step.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
I just recently purchased an iphone 5c. itunes is not letting me update.
Having trouble updating apps on my 5c. When I connect to my mac and try to update I get a message saying not available for this ID because it
was bought by another user or item was refunded or cancelled.Contact the Apple store and ask them.
Officially Apple does not sell parts. -
after erasing the data and settings on my old iPhone 4S it said I needed the original Apple ID and Apple ID password to activate the phone but I don't remember them. if I take it to the apple store can they do anything to fix it?
It sounds like you may have triggered activation lock. If that is the case they will ask you for your ID and password and when you cannot give it to them they will say sorry they cannot help you. It's a new feature to deter thieves (makes stolen devices useless) but it means you now have to be very diligent about knowing your login information.
iPhone: Troubleshooting activation issues - http://support.apple.com/kb/TS3424
Have you gone to https://iforgot.apple.com/ ? -
I have a 4g ipod touch with tons of problems.
The home button no longer responds and when it does it takes at least 10 minutes of repeatedly clicking it.
When my ipod turns off it takes hours to a day for it to turn back on.
Should i replace it, and if so, how much will that cost?
Is it repairable?I do have service and repair coverage! Thank you for that link
Does that mean I can replace it for no cost or that its just for repair service? -
Any answers will do please help
Tap one of the apps and hold your finger over it until you start to see all of your apps wiggle. You can then tap and drag them to any where you want. To drag it to another page either drag it to the far right or left depending on which direction you want to go. When you are done with the Home button.
B-rock -
What is the apple stores email, do they have one I NEED their help
Ok so I NEEEEDD!!!!!! Apples email but I've been everywhere and all I can find is phone number and on my iPod 4 I've TRYED EVERTHING and I need to talk to pole but I need to go to bed so I'll check this tomorrow so I ont have time to call so does anyone know how to email them???????????!!!?????????
iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html -
Dear Apple-
Why do you not ship to APO? Is your contract with FEDEX really so restrictive that you cannot ship repairs to soldiers in Afghanistan? Seriously? I should have bought a Zune.
The sleep/wake button is pathetically cheap on the 6G Nano. This is probably my 7th iPod and I have to come to expect something of higher standard from a company like Apple.
So how do we resolve my broken sleep/wake button? Who knows! Apple won't ship to APO..."Apple" does not visit these forums. These are user-to-user forums where everyday folk post questions and offer answers to each other.
Post your complaints in the Product Feedback area.
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
http://www.apple.com/usergroupsUser Groups -
Hi,if i buy iPhone 4S unloced from Apple Store,It will work in Azerbaijan ?
Hi,if i buy iPhone 4S unloced from Apple Store,It will work in Azerbaijan ?
The App Store is now available in Azerbaijan starting July 2011, so you're in luck. The App Store Azerbaijan has will contain apps, podcasts, iTunes U courses and royalty-free books. There are a number of Azerbaijan-centered apps in the App Store as well, so you're in luck.
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I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.
With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.
Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I purchased songs from 2 different computers using itunes with the same apple id. I had 1 iPod I used for these but I just recently got an iPhone and I was wondering why it wasn't letting me put my purchased songs on my iPhone?
You can transfer iTunes content from an iTunes library on a single computer only.
Since these songs were purchased with the same iTunes account, you can download the song that is not in your iTunes library on the computer you will be syncing your iPhone with. Or you can download the song or songs direct on your iPhone.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
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