I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday.....
I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday..... In addtion, those are the only options I have. I cannot do anything else unless I choose one of the two. Zero options. Phone works fine though.
I figure that either of those options will result in losing all SMS and data created since the last backup. Not a major loss, but ** annoying when nothing has changed and the time it will take to restore.
When was the last time you synced your iPhone with iTunes since the backup is updated as the first step during the sync process?
Is there anyway to recover this WITHOUT having to do a full restore or set up as new?
In a word, no.
If I do restore or set up as new, how do I know it's not going to do the same thing tomorrow (like a few other forums threads I've read indicate might happen)?
There is no way to know for certain but I've never experienced the same in the first place. I venture to say having to do this is the exception rather than the rule.
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When I turned on iCloud backup now when I synch to iTunes it asks if I want to set up as new phone or restore from backup. Why? I have been synching this iPhone to this computer fine since I got my iPhone 4S.
1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy. -
i have set up my wifes ipad mini wirelesly, i am now connecting for first time to itunes it asks if i want to set up as new ipad or restore from previous backup (my iphone not ipad), i have backed ipad up to icloud when i connect back to itunes will it give me an option to restore from icloud, i dont want to lose the apps and data my wife has already installed through her account... any thoughts
1. set up as new
2. transfer you wife's purchases.
3. Just in case create one computer back up manually.
Enjoy. -
On my computer I apply for unemployment benefits at the Unemployment Insurance Agency web-site. Just recently, when I log in for benefits, I get to the second page, and I get automatically kicked back to the log-in page. I went to my local library, and I do not have this problem. I do not understand why I can log in, get to the second page, then I click proceed and I have to start all over without ever getting to the third page. Can someone figure this out?
Yes AT&T is my ISP. I use DSL. Currently I am not at my home address. I am currently on a cable modem on COX.com.
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Good advice
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I upgraded itunes since a pop up stated that I would have to upgrade it so it can recognize my iphone5's new software. I upgraded the itunes and now when I plug in the iphone its asking "set up as new iphone" will this delete everything on my phone? Also why is it forcing me to set up as a new iphone, why doesn't it recognize it like it did before I upgraded iTunes. I'm afaid I will lose all my apps, music, pictures etc. please help. thank you.
You are correct. Corrupted files are in the backup. If you've already restored the iPhone it has been erased and starting over is the way to go in order to eliminate the corrupted files.
Hope that helps -
Have iphone 3g with 5.0 I downloaded 5.01 for phone and itunes latest download. Had errors on download and needed to restore. Everything came back except apps.
Pluged into itunes and it gave me the restore screen. restored again. Now when i plug into itunes it shows my phone but freezes up. I need to use task master to close itunes. Went to apple store tech. No help said to use Icloud but no WiFi is available. My wife's phone works fine with itunes.Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have gone through ALL the above steps and are still having problems, then you'll need to bring your phone into Apple for evaluation. -
I have restored my new iphone 5 but everytime i plug it back into iTunes i am asked if i want to set up a new phone or restore it. I have already set it up and tried to restore it again thinking this might help but i still keep getting the same message. The phone is recognised and shows up in devices but i cannpt sync apps or anything to it.
Have you updated your iTunes on your computer? WIth a device running iOS7, you need iTunes 11.
When you removed iTUnes, did you see something named 'apple mobile device support' or something like it? (The exact name varies from operating system to operating system). If you see that, uninstall it too. That's the drivers for your iPhone and they should self-install when you plug your device in.
If all that is fine, have you checked your cable and USB port? a malfunctioning cable can keep you from syncing. -
Just installed new update to phone 5s this morning, now its saying plug into itunes but itunes doesn't recognize device.
when the files were being extracted my pc stopped any idea of a fix?
or can i remove the update from the program files and re-download it for my phone to be functional again?Hello giz mckenna,
The article linked below details a number of steps that can help get iTunes to recognize your iPhone.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/en-us/TS1538
Cheers,
Allen -
when i plug in my iphone 4s to my Xtreme Mac luna sst it says accessory not supported by iphone. Why is it doing this??
Hello AliHoward,
You may need to completely remove iTunes, QuickTime, and other Apple software from your system prior to reinstalling. The following articles (one for Windows XP, the other for Windows Vista/7) detail the removal process. I'll also link you to the latest version of iTunes for Windows (64bit specific installer).
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Cheers,
Allen -
just updated my iphone 6 and my phone says plug into itunes. I can not do anything with it. I dont have itunes on my computer.
You are going to have to download and install iTunes on the computer. Your iPhone is in recovery mode. See this support document for help with that. If you can't update or restore your iPhone, iPad, or iPod touch
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How to change apple ID on newly set up iPad ? Used my friends pc as iTunes had stopped working on mine and now his apple ID is showing as the default ID for iTunes and I can't get into my iTunes account ?? iCloud is fine , just iTunes that I can't seem to change defiant user id.
Settings>Store>Apple ID. Tap his ID and sign out. Sign in with your ID. If you are in iOS 6 it is Settings>iTunes & App Stores>Apple ID.
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Received a replacement iphone 5. Do i set up as new or restore from backup?
Just received a replacement iphone 5. Original was backed up and during set up of the replacement it states that i cannot complete the backup as the replacement does noy have ios 7.0.3. Do I backup to an older backup? Set up as new?
Welcome to Apple Support Communities
In that case, you have to set up the device as a new one. The iPhone you have received has got an older iOS version than the one you had before, so now what you can do is to open Settings > General > Software Update, and install iOS 7.0.3.
Then, you can go to Settings > General > Reset > Erase All Content and Settings to restore the phone to default settings, so you will be able to restore the backup and use your old settings -
New iPad mini: set up as new or restore from iPhone 5 back-up?
If I want to set-up my iPad mini with the same settings and content from my iPhone 5, do I use Restore or do I set the iPad mini up as a new iPad?
Thanks so much for any help you can offer.I have about 2 days to bring it back to BestBuy but I just found out the 4G version of the mini is not yet available so I guess I'll just get the full size with the faster chip instead.
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Hi everyone.
I had an itunes account for my classic and a few months ago wanted to add my daughters ipod to it. it told me when i pluged hers in 2 ipods could not use the same account and asked me if i wanted it to link her ipod and delete the current libary. like a fool i said yes. now i have a party comming up and cant plug my classic in without it saying if i sync it will wipe my 6000 songs and leave me with the new blank itunes that i have just set up.
what i want to do is add my 6000 songs to a new apple id libary/itunes without it wiping all my songs. does anyone know how to do this.
help thanksSince all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library.
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