I just reinstalled Firefox and it's still hanging when I try to use it.

I have uninstalled and reinstalled Firefox several times and it just hangs. What is the problem with it?

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?

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Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID."

Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

Just updated from elements 11 to 13. When I try to use Levels in Elements 13. I click on the slider with my bamboo pen and nothing happens for a few seconds, sometimes not at all. This worked fine in Elements 11.

Just updated from elements 11 to 13. When I try to use Levels in Elements 13. I click on the slider with my bamboo pen and nothing happens for a few seconds, sometimes not at all. This worked fine in Elements 11.

Never mind my question on the photoshop elements 13 trying to install the camera raw update. It has been taken care of thank goodness!

I am getting and error code 150:30 when I try to use my CS4 AI, PS and AE. I tried uninstall and install again but same code

I am getting and error code 150:30 when I try to use my CS4 AI, PS and AE. I tried uninstall and install again but same code

ok Can I tell when it is stopped or if it didn't work. It is still saying the same thing. I can't see a progress bar or anything. Do you have any idea how long it usually takes. Just curious so I know i din't make another mistake

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.

I would like to use GarageBand to remaster downloaded music files that are in iTunes. Poorly mastered files keep clipping and damaging my speakers. When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them. Any ideas?

As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
Good sound file, with volume maxed out. No need to change anything.
The same song clipped - no chance to repair.

When I do a Google search Firefox will not connect me to the links. The only way for me to connect to the listed pages is to right click on the link and open in a new tab or window. I have reinstalled Firefox and the issue still remains.

I run windows 7 on a Gateway FX6000 series computer. This issue has been going on for some time. I have uninstalled and reinstalled Firefox. There are not any malware programs on my machine according to the scans I have run using Ad-Aware. If I use another browser I can connect to Google search links with no problems.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Just reinstalled Firefox and my header and icons (copy/paste/history etc.) are all white but my text remains blue? The header was kind of bluish before and icons contrasted.

I re-installed Firefox v. 9.??? The icons are white bordered in gry/blk and appear hollow. The header is all white and there is no contrast between the icons and the header, except for the outline of the icons. I have some bookmarks in the menu bar and they are fine, although the text is baby blue but again over the white background. Can I send you a picture (paint) of it?

Thanks, but the problem isn't the creation of a screenshot. It has to do with the coloring of the headers and icons. Submitting a screenshot, with my question/problem, as a means of better explaining the problem, may have further illustrated the problem I am having.

Just reloaded Firefox and now I am getting many advertizements.

How to get rid of all the ads? Just reinstalled Firefox and am getting many advertisements.
== This happened ==
Every time Firefox opened
== I reinstalled Firefox

hello, you have malicious addons present. please perform all these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

Firefox won't open at all, and when I try to use the 'run' feature, it says the file has been moved, etc. I use Windows 8 and I can not lose my bookmarks. Help?

Firefox has been working great on my computer for months, and then all the sudden it wouldn't load any pages. So naturally I restarted my computer, but when it restarted Firefox wouldn't open at all. The icon glows for a bit like normal, then it fades and never actually opens. When I try to use the 'run' command, I get this error:
"C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
I also tried the same for the file in the x86 folder but it gave the same error, and I went and looked for the files in the location given and they were there.
Firefox didn't crash, so there aren't any other error messages I can give you.
The things I had bookmarked are really important, I can not lose those, but other than that I'm fine with anything else needing to re-installed, etc.
Help please?

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

There are two iMacs connected through same router in my house but one refuses to login to facebook and other logged in sites. local techies are bemused, I have just reinstalled OSX and still have the problem. Login page recycles and no errors reported.

There are two iMacs connected through same router in my house but one refuses to login to facebook and other logged in sites. Local techies are bemused, I have just reinstalled OSX and still have the problem. Login page recycles, I get no further and no errors reported. Safari, Opera and Firefox. Deleted cookies and chain but still no action.

If you have not already done so, read the router's user manual troubleshooting section and/or contact its customer service department/forums.
If still having problems, post back w/details of all you have tried to resolve the problems along w/the troubleshooting solutions that the "local techies" had you try.

I still cannot view flash players in firefox after uninstalling and reinstalling firefox and flash multiple times. how do i fix this issue perminantly?

I can go into chrome without any issues and watch any video without any problem. the second i get into firefox nothing works. i have had this issue on and off for years. i really do not see why you cannot fix this if everybody else can. i have uninstalled and reinstalled firefox and flash player multiple times. nothing seems to work. I am truly getting really tired of this same problem year after year, i stay with firefox because you are privacy conscience and are being more so consistently. i do not know what other details to tell you other than this just keeps happening and it is making it very tough to do anything on firefox when i cannot use a simple thing such as flash player. as i said, if the other browsers can fix this i see no reason why firefox cannot year after year. i hope there is a simple fix for this problem because it has basically halted a lot of my work on the net as i will no longer use google or microsoft. thank you

Firefox does not play videos. That is the job of the plugins.
Security Issue: Update your Flash Player '''v16.0.0.305 https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

My flash player plugin has completely stopped working even after reinstalling firefox and flash

i have updated flash player, updated firefox, updated windows and pretty much anything i can think of . even then still i kept seeing the grey box telling me flash plugin has crashed. so i reinstalled flash and reinstalled firefox and still keep getting the same grey box saying flash has crashed

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

I reinstalled Firefox and somehow I lost the tool bars all I see is the "Firefox" and a "Firefox Start Page" tab, but nowhere to type in the web addreess

I reinstalled Firefox and somehow I lost the tool bars all I see is the "Firefox" tab and a "Firefox Start Page" tab, butdon't get the next line to enter the webaddress.
I had gotten some other extraneous tool bars up there an deleted them.
I have uninstalled Firefox and reinstalled it but the problem still exists.

Press "Alt" then View > Toolbars, and checkmark any missing toolbar.
You can make '''Firefox 6.0.2''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
There is a lot more beyond those first 10 steps listed, if you want to make Firefox more functional.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

Firefox 8.0 - All bookmarks are missing - "unable to process the backup file" - tried reinstalling Firefox and restarting computer. Nothing helps. What can I do next?

All bookmarks went missing after running WinCleaner OneClick version 11.4.2, but that has never happened before. Cannot create new bookmarks and if I try to restore the bookmarks from a backup , the pop-up window says "Unable to Process the Backup File". I tried uninstalling and reinstalling Firefox and I tried restarting the computer - neither helped. I'm running Windows XP Professional 2002 service pack 3. Any suggestions?

Found a corrupt places file, deleted all the rest and renamed the corrupt file to be the only places file but I still had no bookmarks or bookmark functionality. I resigned myself to a complete uninstall of Firefox, including all personalization, etc. then reinstalled Firefox and I am now rebuilding my bookmarks list. Thank you much for the quick reply and trying to help! If I use WinCleaner OneClick again I'll be sure to back up my bookmarks.

I just reinstalled Firefox and it's still hanging when I try to use it.

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