I just reinstalled iTunes and can't get it to open; error mesage says it can't find the files so without a program it won't even sync my phone.
I'm getting this error message "the iTunes library itl cannot be read because it was created by a newer version of iTunes. When I've tried to redownload it, nothing happens.
Try the following:
- A reset and then connect to your computer and try to restore.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- See if placing the iPod in Recovery Mode will allow a restore.
- The see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If you can't turn the iPod full off, let the battery fully drain. After charging for at least a hour try the above again
- If still not successful time for an appointment at the Genius Bar of an Apple store.
Similar Messages
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I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I had to reinstall itunes and now I get an error message when i try to open it please help
i had to reinstall itunes and now I get an error message when i try to open it please help
Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427 -
I just downloaded Pages and it loaded into iTunes and I cannot get it to open
I just downloaded Pages and it loaded into iTunes and I cannot get it to open...help!
If you're downloading Pages from the iTunes App Store you're not getting the Mac version, just the iOS version for iPhone, iPad & iPod Touch. They are two separate applications for two different operating systems. To get Pages for your Mac you need to go to the Mac App Store. Either click the icon in the Dock or click on the Apple icon at the top left of your screen & choose App Store.
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just reinstalled itunes due to need to fix msvcr80.dll error;
now itunes wont run because itunes library.itl cant be read created by newer version itunes.
how do i resolve this ?By way of experiment, let's first try specifically choosing a library for iTunes to open.
Quit iTunes if that error message is showing. Now hold down your Shift key, and then open iTunes. (Keep holding down the shift key while iTunes is opening.)
You should see a dialog asking you if you want to choose or create a library, as per the following screenshot:
Click "Choose Library ..."
You should now see a screen like the following screenshot:
Select the "iTunes Library.itl" file (shown circled in the screenshot) and click "Open".
Does your iTunes library open without the error? -
i just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?
I have the same problem. I'm using Mavericks OS and latest iMovie. Both downloaded last week. I save the movie into File (as directed) and QuickTime
will not open. I'm then directed to a page of formats which are supposed to be supported on which is .mp4. Any tips? -
while updating the older version iTunes to latest one it shows "a network error occurred while attempting to read from the file: C:\windows\installer\iTunes64.msi. pls help on this matter to connect my i5 to PC. Thanks in advance
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to send music, scores and audio, as e-mail attachments, with a copy to my e-mail address. Whether I use .mus, .pdf, or .mp3, the error message says Preview doesn't recognize the file format. I haven't seen Preview, or had any problems, before now. Thanks for any suggestions.
Hi,
Firstly, your country is detemined by several factors, including your phone's regional settings, your SIM card and your NokiaAccount settings, if you used this phone whilst abroad then you may need to check that your regional and account settings are up to date since you have arrived in Canada.
For services like Gigs, you should also ensure that the MixRadio app has access to your phone's GPS location as well as the main location being on in the phone settings. To check this, as well as Location being turned on in the phone settings, in MixRadio itself go to Settings>Location>On:
The concern with favourites may also be related to location, if the music from certain artists is available in Canada but not where the service might think you are, availability of content may vary from region to region.
If all settings in both the phone, your Nokia Account and the MixRadio app are correct, we may have to investigate deeper.
It is impossible to comment on your camera without seeing it, you cold have the phone checked by Nokia Care locally, but of course if it was supplied in Europe it will be covered by the European Limited Warranty which is not valid in Canada.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button. -
I purchased a new imac (4G, OS X 10.6.8) in Feb 2011 and thought my old iPhoto library transferred over. It wasn't. And I can't get iPhoto to open on my old mac. It says, "can't open your current version of iPhoto using this version of iPhoto. You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto". I don't think my old mac will support the newer version of iPhoto so I feel like I'm stuck (this is why I got a new mac -- cheaper than upgrading all my software, etc). Help! I really need to get to my old photos, and no, they are not backed up anywhere. Thanks.
You have two options:
Run the Library on a machine that has the same version as the machine that was stolen.
or
Recover the files from this library and start over from scratch.
To recover the files:
Go to your Pictures Folder (or whereever you have the back up) and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Your originals are in the Masters folder.
Note this will only recover your photos as imported from you camera.
Regards
TD -
Upgraded my iphone 4 to an iphone 5. When I opened itunes it asked me to update to the latest version. I tried to sync my previous phone but it said error transferring, syncing wont start. I upgraded my itunes and restarted my computer. Now when I try to open my itunes I just get a message saying its corrupted and wont open. Help!
Hi there,
You may need to completely remove and reinstall iTunes in order to get it working again. Take a look at the article below for more information.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Hope that helps,
Griff W. -
I cant get my iphone (5) or ipad (1) to recognize or find the apple tv on my apple tv app.
you mean the remote app ?
if so then
tried reading this ?
http://support.apple.com/kb/HT1947 -
After installing my plugins to ff4 and ff5 I am getting error File not found.
Firefox can't find the file at jar:file:///Applications/Firefox.app/Contents/MacOS/omni.jar!/chrome/browser/content/browser/%E6%A5%A6%E6%95%AC%E2%BC%BA%E2%BC%AF%E7%8D%95%E7%89%A5%E2%BD%B3%E6%B5%A1%E6%B1%AF%E4%B0%AF%E6%89%A9%E6%85%B2%E7%A5%B2%E4%84%AF%E7%81%B0%E6%A5%AC%E6%85%A3%E6%A5%B4%E6%B9%AF%E3%88%A5%E5%8C%B0%E7%81%B5%E6%BD%B0%E7%91%B2%E4%84%AF%E6%BD%A4%E6%95%A2%E4%8C%AF%E6%B9%AF%E7%89%B4%E6%89%A9%E7%91%B5%E2%95%A5%E3%80%B2%E5%8D%83%E2%B8%B5%E2%BC%B1%E6%BD%83%E6%99%AE%E6%9D%A9%E7%89%B5%E7%91%A1%E6%BD%A9%E2%BD%AE%E4%89%89%E5%91%85%E6%B5%A5%E2%BD%B0%E6%BD%83%E7%91%AE%E6%A5%B2%E7%95%A2%E6%95%B4%E3%84%B6%E3%9C%B8%E3%90%B4%E2%B8%B3%E6%89%A9e%E3%90%B4%E2%B8%B3%E6%89%A9e%08%01%EC%92%B0%E0%B0%BE%EC%92%B8%E0%B0%BE%EC%92%BC%E0%B0%BE%EF%BF%BF%EC%93%80%E0%B0%BE.Try:
"Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.
* http://kb.mozillazine.org/Resetting_preferences
Delete the files extensions.* (extensions.sqlite, extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.<br />
New files will be created when required.
See "Corrupt extension files":
* http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.
Create a new profile as a test to check if your current profile is causing the problems.
See:
* [https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile Basic Troubleshooting: Make a new profile]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Reinstalled iTunes and need to get music files back on
Hi Everybody.
Basically, I had to reinstall my iTunes software after my ipod broke and they gave me a new one. I am running iTunes 4 I think, because for some reason it is the only on that wants to work on our computer.
The new iPod is working fine, and so is iTunes, but our music files didn't come back up automatically and I need some advice for getting them back on itunes. I've played with it a bit, but I didn't want to go clicking and dragging a bunch of folders to where they might not belong.
Thanks, if you can offer me any help it will be much appreciated. SeanHowever, all signs point to "I erased all my itunes music files."
Bummer
is there anything else to try or is my music gone?
Do you still have all or most or some of your music on the iPod? If so:
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938 -
I just reinstalled iTunes and now I cannot bring up my calendar or contacts in Outlook.
I had to reinstall iTunes on my PC as iTunes would not recognize my iPad. The diagnostics told me to reinstall iTunes which I did and now iTunes does recognize my iPad. But now I cannot access my iCloud contacts or calendar in MS Outlook. How can I solve this problem?
If you didn't do so, you might need to uninstall iTunes and all of it's components before reinstalling iTunes, as explained here: http://support.apple.com/kb/HT1923. Be sure to unistall all components in the order listed in step 1.
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I recently reloaded iLife11 and now when I try to open iPhoto I get a message that says I can't open it because "it may be damaged or incomplete". Any suggestions?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.
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