I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?
I just rented a film using my apple TV and was then asked to enter a code - which I haven't been asked for in long time. I have forgotten the code. Any quick solutions to the problem?
Hello anetsa
It sounds like you have restrictions setup on your Apple TV. If you do not know your passcode to unlock it, then you will need to restore your Apple TV. Check out the articles below for more information about Restrictions as well as restoring your Apple TV.
Apple TV: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT200198
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Regards,
-Norm G.
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Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart. -
I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!
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Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else? -
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Message was edited by: Bongomal -
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