I just rented a movie from iTunes, there is an image but no sound.

I just downloaded Argo onto my MacBook. When I played the movie the image appeared but there was no sound. This has never happened before with movies that I downloaded to my laptop.

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

Similar Messages

  • HELP! I just rented a movie from itunes and it won't sync onto my ipod touch because it says 'You must be connected to the internet to transfer a rented film' but i am connected, What do i do?

    I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • I just rented a movie from iTunes, can I connect my iPad to my tv to view movie?

    I just rented movie from iTunes and downloaded to my iPad. Can I connect iPad to my tv to view movie?

    strangely, my library doesn't have "Movie". it used to be pretty straight forward to watch rental movies. not sure whether it is due to the new version of iTunes that I have just downloaded.

  • Why can't I rent a movie from iTunes on my Macbook Pro?

    I am trying to rent a movie from iTunes on my Macbook Pro but when I click on the gray rent movie button it does NOTHING, like I never clicked on it.  I am signed in, I authorized the computer and have rented movies in the past.   I do have OS X 10.5.8 and iTunes 10.6.3(25) because I haven't purchased new software to upgrade something that works just fine, until now. I'm not sure if the software is the problem because I have rented movies in the past 6 months. I have just tried to purchase other movies, and even songs, and it doesn't do anything when I click the gray price to purchase the song.  Please help.

    Same exact thing just started happening to me. Same issues as you. I have tried restarting itunes and reinstalling many times with no luck at all.

  • I just rent a movies from tunes, keep saying download your movie but I can't, I really wanto to watch this movie?

    Hi! I just rent a movie from tune, I try to download but it would not let me?

    What is the exact wording of the error message?
    How much storage available do you have on the iPod?

  • I rented a movie from iTunes and it is on my IPad.  I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

    I rented a movie from ITunes and it is on my IPad.  I wanted to watch it on Apple TV however there is no airplay ap showing up.  What should I do

    That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

  • HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

    I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

    I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine.  I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

  • HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store.  i had a wifi connection, but had to buy internet access to watch the movie.  is this normal?

    i rented a movie from itunes.  i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store".  i had a wifi connection but had to purchase internet to watch the movie on the plane.  never had this problem with my ipad and never have it when i download tv shows.  what's the deal with movies?

    It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
    Regards.

  • I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

    I rented a movie from itunes(The Untouchables), and it won't play. It lets me click on it but then is just black and won't play. I saw that I was billed for it. What should I do?

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • HT1725 I have rented ten movies from iTunes and they claim to have been downloaded but they all seems not to have been downloaded properly because they all stop after playing for just a minute or two. What do I do?

    I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank

    Does this happen quite often?

  • HT1498 I have rented several movies from iTunes on my iPad, just bought apple tv, can I watch the rented movies from my iPad on the tv ?

    I have an iPad and have rent several movies from iTunes, I have just bought apple tv, why can't I watch my rented movies on the tv, my home share is activated ? Have I just wasted £99 ?

    Hi,
    Yes, start the movie on your iPad and tap on the AirPlay icon and chose AppleTV from the list.
    You can't "transfert" your rental to your AppleTV but you can stream it using AirPlay.

  • Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

    Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
    Inquiries to the iTunes Store have yielded only the following explanation:
    "Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
    What these "laws/restrictions" might be have never been identified.
    Can I somehow exchange the giftcards that I have for App gift cards?
    There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
    Problem is I don't have a credit card to purchase the apps.
    Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

  • I rented a movie from iTunes and now it's not working

    I rented a movie from iTunes on my iPad and it started downloading.  For some reason it stopped.  The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it.  I go back to iTunes and the download section is gone.  I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos.  And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads.  THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!!  I have closed iTunes and restarted my iPad several times and am still having the same issue.  I have rented movies in the past with no issues.  I have NO IDEA what is going on and am very very frustrated.  Hopefully someone can help.
    Thanks!!

    I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
    Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
    https://getsupport.apple.com/Issues.action

  • Hi ,just rented a movie from I tunes store ,when I try to watch it ,it says could not load video

    Hi, just rented a movie from I tunes store when I try to play it tells me could not load video

    Hey 68Thomas68,
    Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    1. Find the email receipt for your purchase.
    2. Click Report a Problem under the app that is having the issue.
    3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    4. Click Report a Problem next to the item you are having an issue with.
    5. From the Choose Problem dropdown menu, choose the appropriate issue.
    6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    7. Click Submit to have your issue reviewed.
    If you are in the U.S. you can also access this tool online:
    http://reportaproblem.apple.com
    Thanks,
    Matt M.

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