I just replace my modume and am trying to print on my HP office jet pro printer which I share with a PC computer. It worked before but I can not get it to print. My MacBook says it is connected to the printer,but then it says it is idle. What should I do?
We just had our modume replace and I am now trying to print on my HP Office Jet Pro
Hello mariamac80,
It sounds like you cannot print from your network printer on your MacBook. Printer issues can be a but tough to nail down, but I would recommend trying the troubleshooting in this article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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i`m sorry if my english is bad.. i`m from indonesiaGot a local password/username on your Win7 ? Create the same on the 2003R2 as you seem in workgroup
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