I just replaced the HD and when I start it up holding down the "c" key
After this hard drive replacement it looks and sounds like it's going to boot and then I get the apple logo followed by a small circle in the middle of the screen with a diagonal line thru it like and stops booting or doing anything. Also when I get to the part where I can choose either the Mac OS icon to run the install or the Hardware test program ...when I try the hardware test it starts o run and then tells me my machine isn't comatible with the hardware and forces me to restart...don't know if that helps at all thanks in advance for you help with this
PS I am using the disk that came with the laptop best as I can tell I am the 2nd owner
You can give it a try:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the File menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
If the installer disc does not provide the security options for Steps 4-6, then just skip them. After formatting is completed quit DU and return to the installer. Now install OS X onto the new drive.
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Wireless keyboard won't connect
Since it's a new machine, contact Apple's Support and let them deal with it. You have 90 days free phone support, unless you opted for the AppleCare Protection Plan, which I strongly recommend for desktop machines.
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i am moving to the uk from oz and was wondering do i have to replace the whole power cable for my mac book 15inch pro....or can i just replace the actual plug in the wall part ..if i can what is this called as when i look on line it just comes up with the complete power unit...it seems odd that you have to buy the whole unit again...thanks.matthew
All you need is a plug adaptor, if required. Apple sells an adapter kit:
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Hello,
Just replaced the battery in my iPhone 4S. Before doing so I backed-up then wiped the phone. Now when I go to restore it, it gets about 3/4 done and that is when I get an error message, "Code 1." does this mean I fried it??Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
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http://support.apple.com/kb/HT1925
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I want to open a folder in a separate window by clicking on it. For some reason when I click on a folder it just replaces the one I was just in. I want them both to be open at the same time without having to go through several steps. Old apple operating systems made it easy to have several folders open at one time.
Eric, thanks that works but seems like an extra added step also to do it that way. I've got to move and organize a ton of files and I'm looking for a easy way to get this done. I could also open the folder into a separate tab and then drag the tab out so it becomes an open window but thats a lot of fussing around also with extra steps. Not sure why these newer operating system seems more confusing and less user friendly than what they used to. In the past I could just click on any folder and it would open in a separate window making it really easy to copy or move files from one place to the other just by simply dragging them from one window to the other. Seems like I'm going through several extra steps now to do a simple task.
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i just replaced the hard drive on my macbook pro, reformatted new hard drive, installed a back up from time machine and now have kernel panic ( you must restart your computer) what do I need to do?
If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all. -
Will reinstalling Lion via the Lion recovery partition cause you to loose all of your applications, documents, etc or does it just replace the Lion operating system and leave everything else untouched?
The latter. I cant tell you how many times I've reinstalled lion! all your apps will be fine!
Things that will change are system graphics if you altered them with something like candybar or did it manually.
Having said that, you should always backup your stuff with time machine incase something does happen.
This is a very important step which will insure the safety of your files while doing things like updating or installing the OS.
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I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?
Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
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I just bought a 5s and when I tried to sync it stopped saying my computer was no longer authorized for some of the items on my iphone. I went to store/authorize this computer and it said the computer was already authorized. How do I fix this?
I have the same issue. There are some suggestions to follow in the Apple support article http://support.apple.com/kb/TS1389 They didn't work for me but they may for you. My old iPhone 3S and iPad 2 syncs fine with iTunes.
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I just replaced the hard drive for my Mac Pro, and I am trying to restore what is on my Time Capsule, but it wont connect, and only is giving me the pinwheel of death. What do i do?
You will need to boot from some alternate boot device to accomplish this, if you did not initialize the drive before installing it.
If you have another Mac, you may be able to use FireWire target disk mode.
If your MacBook has a DVD reader and you have a Mac OS X Installer/Utilities DVD, such as the one that shipped with it, you can boot from that DVD, answer only the "what Language" question, and wait a quarter minute for the MenuBar to be drawn. Then examine the Utilities menu or the Installer menu and Find Disk Utility. -
The download function is not working....!! I don't use any add-ons like idm or dap,etc.... When I click on something like download a doc,pdf or any such file, the firefox just doesn't respond, and when I checked the download, i.e. cntrl+j, I don't find anything in the downloads... I am currently using Firefox 7.0.1....... Nothing is being downloaded, and I am forced to use IE8 for everything... I even tried re-installing, but doesn't help... I am using Windows 7
TonyE is correct the plugin version comes with Adobe's Reader X.
The failure in communication is two parted:
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2. Acrobat is not mentioned in the Reader X download Page (Adobe)
therefore confused clients.
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i just got an IMac, and when i plug my IPad in, the device is not showing up on itunes ? can anyone help me ?
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I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?
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http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I just replaced the hard drive on my g4 PowerBook -I don't know where my original software is and apple won't touch it since its "vintage". Does anyone know what my options are to get my computer working again?
Hello and welcome to the support community
You only option is to buy a copy of Mac OS X, either the retail disk or system disks.
There are places you can by a copy of Mac OS X, like online vendors, Amazon or eBay.
System disk are gray and come with more than one disk. Retail disk are black with a 'X' on them and often come as one DVD disk.
Not sure what version your going to require as you haven't provided any specification and model details.
I would safely assume being a G4, it would be happy to install Mac OS X 10.4 Tiger.
If you could let us know the PowerBook you own, then I am sure we could advise you further.
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