I just reset my password and was asked payment info again and was charged without any purchase, why is it so.

I forgot applied password and successfully rest that and when tried to update few free apps it redirected to updated payment info and I did that and was charged for free updates any idea about this kind of issues.

You are not charged for free updates.
Each time that you add or change your card's details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

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I put my card number and got billed without any purchase for INR 60

Billed without purchase . is this a normal practice

You can create a new iTune and App Store account without credit card
Create a iTune and App Store account without a credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Billing Information (see picture below)
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps
http://i1224.photobucket.com/albums/ee374/Diavonex/6f6e54ff.jpg

I received an email with a virus to my gmail account. I deleted it and reset my password and have had no problems since. Would my Mac have been affected by this or is it the case that it was just confined to my email account?

I received an email with a virus to my gmail account. I deleted it and reset my password and have had no problems since. Would my Mac have been affected by this or would it just have been confined to my gmail account?

Would my Mac have been affected by this
No.

TS2446 i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

i cant remember the answers to my security questions. i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account!

I am trying to restore a backup onto my iphone from itunes but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup?

I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated

Try entering the password on your iPhone

I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

I get an error message when trying to email photos. It says "The email server didn't recognize your username/password combination." Yet I have reset my password and was able to log in to this Support Community. Can anybody help me?

See my answer to your previous duplicate question. What happened when you tried my answers?
LN

I have just reset my password about a hundred times and still the facetime and I messenger is not accepting my password, I previously had FaceTime working now nothing is happening, I need help now please

I have just reset my password about a hundred times and still the face time and I messenger is not working, I previously used FaceTime once and now I need help urgently
What am I not doing?

Hi fatbear711. are the following as follows? Settings/restrictions: Facetime and Camera are both ON? Also in Game centre at bottom 'Adding Friends" is turned on? If all ok, log into your account via itunes App, Click on your ID at bottom left of say the Music page, then click to 'Manage', enter password. On next page click on your apple ID at top, then select to go to '[email protected]'. Log in on the browser window page that appears and confirm that your primary apple ID and primary email have been verified (should have green ticks and the word 'verified' next to them. If you use itunes on a pc to sync with then do this through iTunes;Store menu on your pc, ensuring that you sync your device once finshed. You will also need to check that your device is set to the correct timezone and time in your devices settings page. If problem still persists at least we'll know the basics are ok.
When you post again can you also include whether ipad2/3 etc and iOS e.g. 5.3.1/6.01 etc
Best regards
Nick

I just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

i just reset my computer and my itunes account is not allowing me to do anything unless i answer my security questions. the problem is i never supplied them with the answers they are asking.i don't know what to do!!!

https://expresslane.apple.com/Issues.action

HT1918 I keep resetting my password and it continues to say incorrect password or apple ID, I cannot update apps or purchase apps, please help

I keep resetting my password and it continues to say incorrect each time I try to update or purchase apps

I have had that problem. I had an apple I'd as we'll not associated with my email. Once I put it on there I had to buy the apps again. Very upset that I have to pay for app om my iPhone and then turn around and buy the same app for iPad or IPod. This issue with it not accepting my password no matter how many times I change it is very frustrating. Took my password to ask the question but it won't to buy an app! Maybe I will just save my money.

I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

I am trying to sign in to attend a session and it says 'Invalid user or password. Please try again.' I have reset my password and it still doesn't work. I created a new AdobeID and it still doesn't work. I need to attend this training. How can I get in?

Sorry to hear about this problem. What site are you trying to log in on? Is it a Mozilla site? Usually you don't need to register or sign in to a Mozilla site to use Firefox. Usually you can just go straight to where you want to go.

I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?

I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?

Welcome to the Apple Support Communities
Connect the device to your computer and iTunes will ask you to update to the latest version

I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone is hacked my iCloud account?

I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?

Hello Corinne Craven,
Thank you for using Apple Support Communities!
You can update the name on your Apple ID here:
Appleid.apple.com
If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
Here is some information about 2 step verification which is another level of security for your account.
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Be sure to read all the information in the article if you choose to use two-step verification.
Take care,
Sterling

Just started getting "The Apple Id you entered couldn't be found or the password was incorrect". Any ideas why?

Just started getting "The Apple Id you entered couldn't be found or the password was incorrect". Any ideas why? iTunes is running, the Apple Id and password are being entered correctly.

Hi skn728,
If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden

When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

Hi,
Thank you for getting back to me. I was able to locate the opm.db file and delete it. (as instructed below) I go to applications>Adobe Creative Cloud and double click. It prompts me to login, it logs in and says there is an update, I click update and it prompts me to sign in with my password, I enter the same password and it doesn't take it. Also, the opm.db file is back in the OOBE folder. Im I launching Creative Cloud incorrectly?
Close the Creative Cloud Desktop application.
Navigate to the OOBE folder.
Windows: :\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud. Try signing in.

I just reset my password and was asked payment info again and was charged without any purchase, why is it so.

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