I just scratched off my iTunes card and when I put in the code it said that it has already been redeemed.
When I scratched off my iTunes card, I immediately put in the code and it said that it had already been redeemed. Any ideas of how I can get the card to work?
Hi, amenic22.
Thank you for visiting Apple Support Communities.
If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful. See the section labeled Contact iTunes Store Support.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
Jason H.
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What can i do if I scratch the itunes card and I can´t see the code?
what can i do if I scratch the itunes card and I can´t see the code?
Follow these instructions; iTunes Store: Invalid, Inactive, or Illegible codes, http://support.apple.com/kb/TS1292
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i bought an itunes card-there is a gap between the code after 5 letters/numbers. how do i redeem card or get it fixed to redeem?
Invalid Gift Card Codes
http://support.apple.com/kb/TS1292
iTunes Store: Invalid, inactive, or illegible codes
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Try this support article: Invalid, inactive, or illegible codes.
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I tried using my iTunes gift card and put in the code and the serial number and they were accepted but before I typed it in again to make a purchase, I realized that the first letter is the code wasn't showing up and I had to put in under a light to see there was a ltter. When I tried putting in the new code it said it had lready been redeemed, though it has never been used. I can't get a hold of customer support and haven't had this happen before. Any suggestions?
See if this page helps : http://support.apple.com/kb/TS1292 - there is info towards the bottom of the page for how to contact iTunes support.
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Microsoft what? Problems with Microsoft products are best dealth with here:
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My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
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Contact iTunes Customer Service and request assistance
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And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
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I bought a iTunes card and when I scratched it for the code I scratched of the numbers is there any way I can use the card ?
iTunes Store: Invalid, inactive, or illegible codes - Support - Apple
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My iTunes gift card that I just bought says that it's already been redeemed
My iTunes gift card says that it's already been redeemed and I just bought it
I had the exact same problem a couple of weeks ago and was instructed to scan of the front and back of the card and copy the original store receipt. I have the card, but not the original purchase receipt; not possible with a Christmas gift from couple of years ago.
I've had correspondence witha couple of the itunes customer services team who have been very unhelpful.
There is something very wrong in the itunes system where gift cards can be redeemed by 3rd parties (before the panels have even ben scratched off).
I would be interested to hear of any other similar experiences -
I wrongly scratched the gift card and lost few figures of the code, how can this be sorted, I wrongly scratched the gift card and lost few figures of the code, how can this be sorted
If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?
Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to) -
have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
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I have tried to do the disk verify and repair but this has made no difference.
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