I just set up a new email account on my iPhone and when i try to delete a message from my inbox, it prompts me that the message could not be moved to the mailbox trash.

any ideas???

If you used the same Apple ID as previously then you are using the same iCloud account.

Similar Messages

  • HT201320 if i set up a new email account on my iphone 4 can i get security code or extra pin to stop others accessing the new email account?

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    No, and if I noticed anyone that I allowed to use my iPhone checking my email which is the same as opening any of my snail mail without my permission, that would be the last time they used my iPhone.

  • How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

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    There are a few things that you could try. First try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
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  • Have just bought an ipad but have forgotten my gmail password.  I have used this gmail account for my apple id, if I set up a new email account on the ipad , do I have to change this apple id.  Am a very confused novice!!!

    I have recently bought an Ipad but have forgotten my gmail password that I use on my Mac.  I have used this email as my apple ID.  If I now set up a new email account on my Ipad, do I have to change my apple ID as well as my apple password!  HELP A VERY CONFUSED NOVICE!!!

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  • How do i set up a new email account

    I'm trying to set up a new email account. When I open preferences/new account, and put in my name, a new email address and password, my mail program just turns on the beachball and says it's not responding. Not sure what to do.

    It's an iMac (Intel), and yes it is a G5. I'm not a techie, but pretty sure Intel makes it a G5.
    Anyway, I guess you know what the add account box looks like in Mail. The top window automatically has my full name in it. In the email address window (the new account I want to set up), I put in the new email name I want - for example,  [email protected] Then I put in the password for my .me account that I know works because I can sign in and access my stuff. When I hit the create button, I get the spinning beachball, and eventually, when I do the three-finger salute to force quit, I see that mail is not responding.

  • The message could not be moved to the mailbox trash - Exchange Account

    Hi All,
    Not sure if it has anything to do with the update.
    Mail shows 1 unread message all the time, I've read it, still shows unread. I try to delete it and get the error "the message could not be moved to the mailbox trash", same error if I try to move it to the trash folder.
    Message has been long deleted from my actual INBOX via Outlook weeks ago.
    I've seen the suggestions to touch the trash settings under MAIL > Advanced, but there is no such option for Exchange accounts.

    I found an answer that has worked for me and others in another thread. It sounds pointless but just do it, all of a sudden I can delete mail now.
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    3. Click your email adress.
    4. Scroll down and click "Advanced"
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  • TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash"  I have restored to factory settings, asked AT&T about it (no help).

    my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
    What do I do now?

    I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
    Message was edited by: Rich JG

  • Dowloaded OS 6 to iPhone 4s. Get message when deleting email: "The message could not be moved to the mailbox Trash." Any solution?

    Dowloaded OS 6 to iPhone 4s. Get message when deleting email: "The message could not be moved to the mailbox Trash." Any solution?

    Update - I deleted/re-added my account. Same issue. Also, no my Exchange calendar won't sync. Issue appears to be on the Exchange server. I see the following errors in my iPhone log:
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x189010
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:22:45 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284a and title Calendar has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:14 unknown CommCenter[32] <Notice>: com.apple.persistentconnection[dataaccessd,1690] is releasing its assertion on PDP context 0.
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|connection died with error Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)" 0x183be0
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|ASFolderItemsSyncTask failed: Error Domain=NSURLErrorDomain Code=-1001 "The operation couldnt be completed. (NSURLErrorDomain error -1001.)"
    Thu Jun 24 08:23:18 unknown dataaccessd[1690] <Warning>: EAS|Folder with id 046953b97fad3041abac33b9777784fc-da284b and title Contacts has failed to sync 5 time(s) in a row
    Thu Jun 24 08:23:23 unknown CommCenter[32] <Notice>: Client [com.apple.persistentconnection[dataaccessd,1690]] is telling PDP context 0 to go active.
    Thoughts?

  • I've just added a new email account to my iPhone 5

    I've just added a new email account to my iPhone 5 & want to add a signature to my outgoing emails.
    I set this up myself bofore upgrading to ios7 but for the life of me I cant find find the option in any of the settings.
    Anyone...?

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  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Why the following error message "The message could not be moved to the mailbox Trash".

    Why do I see the following error message?
    "Unable to Move Message. The message could not be moved to the mailbox Trash".

    Try closing the Mail app via the multitasking bar and see if you can delete them when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
    If that doesn't fix it then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

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