I just signed in to Creative Cloud for the third time today!

Ok, I love the new apps. I am good with the pricing structure. But this mess with first having an endless stream of problems with installing the CC manager, and the AAM, and reinstalling AND reinstalling until finally I was able to hunt down the problem myself (firewall plus anti-virus problems mostly, which just leads back to incomplete installer development IMHO).
Now? Creative cloud will not keep me signed in. What's more, it won't maintain my software authorizations. I've authorized Premeire Pro twice today, just to keep Media Encoder and dynamic link running. Why? Why why why???! To add to this, I am continually asked to reaccept the license agreement and after I login, am directed to my completely filled in profile and asked to complete it.
And if any response to this includes "uninstall/reinstall" I am going to freak the @$%^& out.
This was not happening yesterday, or the day before. Why is it happening now? If you have server problems, am I not going to be able to work?
More importantly, I'm about to pack up my gear and take a teaching appoinment in a rural area with possibly very limited Internet access. Something I thought would be fine, because I read that my license would remain active for a significant period while offline.
With two weeks to go before I leave, please tell me what is going on, and what you are going to do about it. Because I'm about to tell the University where I work that Creative Cloud is not together enough to consider yet.
Adobe, why are you trying to make me unhappy. I'm a big fan. Plus, you are delaying a significant job.

Follow the steps below. After several chat conversations with Adobe, this is what I think has fixed the issue. In the end, it makes sense, specifically the permissions settings. Mine were set to Read-Only (Step 4) which would mean that when I log in, it is not able to save my information to the neccessary files. My CC Account was logging off every day before. After following these steps, it has been 24 hours and I am still logged in. Its worth a try if you are having this issue. Note: this is for windows only.
Navigate to C:\ProgramData\Adobe.
Locate SLStore folder.
Right-click the SLStore folder, and choose Properties.
In the Attributes section, deselect the Read-Only option.
Click Apply, and then click OK to close the Confirm Attribute Changes dialog box
Again, right-click the SLStore folder and choose Properties.
Click the Security tab and set permissions.
•Administrators: Full Control
•Power Users: Everything but Full Control and Special
•System: Full Control
•Users: Read and Special
Click Advanced, and, if asked, accept the User Account Control (UAC) elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select “Replace all Child Object Permissions with Inheritable Permissions from this Object”. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.
Then navigate to C:\Program Files (x86)\Common Files\Adobe.
Locate SLCache folder and delete the complete contents of the SLCache folder.
Hit Window+R to bring up the Run Window, type %appdata% and press enter.
Click on Appdata in the address bar.
Then navigate to Local\Adobe\OOBE folder and delete the OPM.DB file.

Similar Messages

  • Trying to install creative cloud for the first time and getting error code:1

    im trying to install creative cloud for the first time but im getting a error code:1
    what can I do?

    Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
    Mylenium

  • How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    How can i get a free download, i tried  but its impossible, now, and when i sign up on creative cloud for logging in, said now you are exit .

    If you have exhausted your free trial period on your computer, even if you didn't actually get to try it, short of wiping and reinstalling your entire system from scratch you're not going to be able to extend the trial period.  If there was a way, there would be people who would take advantage and just never subscribe.
    -Noel

  • Unable to sign in to Creative Cloud for Desktops

    Can anybody please help me identify the requirements to be able to sign in to Creative Cloud for Desktops?
    We are supposed to deploy CC within our organization but our desktop security environment apparently prohibits to launch CC for Desktops.
    - Windows 7 Professional 64bit
    - Internet connection via proxy with PAC file
    - CC for Teams
    - CC for Desktops version 1.9.0.465
    - valid Adobe ID (works in unprotected environment)
    - no firewall rules block port 443
    - went through all the documentation available on the net, including
    http://helpx.adobe.com/creative-cloud/faq.html#how-works
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#Site/Port%20in formation%20used%20by%20Creative%20Cloud%20for%20teams%20and%20Creative%20Cloud%20for%20en terprise%20%C2%A0
    http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
    and the links inside
    Grateful for any help,
    Gerald

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Hello, Is there a package deal for 2 people to use Creative Cloud tat the same time? (Photoshop, DW, Illustrator, etc) we already have one subscriber.

    Hello, Is there a package deal for 2 people to use Creative Cloud tat the same time? (Photoshop, DW, Illustrator, etc) we already have one subscriber.

    Hi there
    You could either sign up for another individual subscription for the 2nd user, or consider a Teams account which is priced per user - Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Thanks
    Bev

  • I am running a Mac OSX Snow Leopard. Joined Creative Cloud for the year and now it won't allow me to

    I am running a Mac OSX Snow Leopard. Joined Creative Cloud for the year and now it won't allow me to install the app due to administrator rights. Does anyone know how to fix this ?  I have done all the necessary logging already.

    Duplicate post http://forums.adobe.com/thread/1382476

  • How do I sign in to my iTunes for the first time? Everytime I try it says I have not used iTunes before, and to review my account information.

    How do I sign in to my iTunes for the first time? Everytime I try it says I have not used iTunes before, and to review my account information.

    It sounds like you are trying to create a new icloud account, not just logging into an existing account.  When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
    Go to Settings>iCloud and scroll to the bottom of the screen.  If you are logged in, press the Delete button, then try logging in with the existing ID.
    As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes.  Using Photo Stream is another way, but it doesn't always work, depending on conditions.

  • I just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

    i just updated my friends ipad 2 for the 1st time since he bought it, we lost all photos and videos. how can i recover them? he didn't had the chance to sync it on his itunes.thanks

    If you have no backup:
    Download past purchase
    http://support.apple.com/kb/HT2519

  • Hello i have accessed my i cloud for the first time and thought that my photos would be there and i cant find them please help

    i have accesed my icloud for the first time today excpecting there to be photos on there wich i backed up on my old phone but they are not on there atall please help as there is alot of photos of my child

    Hello chelsey69,
    I read your post, and it sounds as though you'd like to learn more about Photostream. I have linked to an article that will instruct you on how it works:
    Turn on Photo Stream - iCloud - iPhone Basics - Apple Support
    http://support.apple.com/kb/TI70
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Order denied for the third time

    Hello my dear experts,
    I tried yesterday to order a creative cloud membership for students for the third time and for the third time I didn't recieve any confirmation neither an error because of my credit card. I already was in a chat with a support employee, he told me I should call my bank which I did, they assured me that there is no problem with my visa card.
    What drives me crazy is, that there is no hint or clue that the credit card is rejected, it only tells me over and over again that I'll recieve an e-mail within the next working day, but nothing happens. I don't get the issue. So please help me.
    My last order took place on 9th June 2013 at noon and my AdobeID is XXX
    Regards
    Stephanie

    Thank you very much! It worked now! :-)
    Regards
    Stephanie
    P.S.
    Just tell me where I have to upload my certificate of matriculation or can I upload it right here?

  • No video, high fan noise on startup, for the THIRD TIME

    For the third time in slightly less than three years, I have encountered the same crippling problem with my iBook G4 (1 GHz, June 2004 vintage). In essence, the screen will abruptly go black while in use (not screensaver) and no amount of keyboard/mouse activity will reactivate the display. If I power off by holding down the power button then restart, the screen stays black and the fans come on full speed.
    Despite a bit of confusion on the details, this sounds like the problem described on the webpages below. In essence the Danish government has issued a finding that there is a design flaw which allows excessive logic board flexing, which in turn causes logic board failure.
    This is, as I said above, the third time I have encountered this failure in less than three years. Worse, they seem to be coming closer together. The first was after about 1.5 years, the second 9 months later, and now seven months after the second repair. Since I didn't get Apple Care, paying for a third repair out of pocket would bring my repair bill up to the cost of a new iBook.
    I do not abuse my iBook, and since the second repair I have been very careful with my iBook. Does anyone have any suggestions on getting Apple to acknowlege the problem or who I can appeal to? Apple's website doesn't seem to offer any e-mail tech support options and I'd rather not sit on hold for an age (again) if it can be avoided. While I don't want to abandon my iBook or Apple, I may be forced to if I can't rely on the hardware.
    Thanks
    Mark
    http://www.theregister.co.uk/2007/05/03/danishconsumer_complaints_board_claim_ibookdefect/
    http://www.forbrug.dk/presse/nyheder/pressekit/ibookg4/ibook-g4-english/
    http://www.coreyarnold.org/ibook/
    iBook G4 1GHz (early 2004)   Mac OS X (10.3.9)   blank screen, high fan noise on start

    Well it doesn't sound like the Danish power problem since it will start up.
    The ATI Mobility Radeon 9200 4x AGP graphics processor chips in these iBooks have been problematic. Usually it's the reball problem and it can be reballed for ~ $78. I've done 4 this year and they work just great. A cheap way to get nice laptops. If they respond to the "shim fix" then reballing will work.
    A more troubling problem is with the 9200 chip itself. My reballer says that this chip is in itself the cause of some of these problems. He knows it since it's also used in IBMs, Compaqs and many other laptops and he's seen a lot of failures. My only failed reball was a 9200. I have a line on a replacement board or finding the chip in a broken PC.
    Richard

  • 4G OUT AGAIN FOR THE THIRD TIME

    HAPPENED AGAIN AT WORK! I am down to 1x this morning for the third time! I am about to return this thunderbolt.

    Listen if the 4G doesn't work when it should, there are several things you can do to "reset" it. I work at a Verizon premium retail store in Englewood and I've come across a lot of people who had similar problems.
    -Complete reboot by holding power button.
    -Turn off mobile network and back on.
    -Switch to 3G only (CDMA Auto PRL only), then back to 4G again. This will reconnect to 4G from scratch and usually fixes up any connectivity issue I have.
    -Downloading the current update might help as there is a new update available.
    -It could just be that the location you are in has poor 4G connectivity. It's proven now that the Thunderbolt is capable of the fastest speed in downloading than any other mobile carriers with 4G network. It doesn't matter if T-Mobile has the "largest," when they are producing around 15-25mb while Verizon's go over 30 easily. I max out in the speedtest, which is a lot better than my own computer (a step below T1).
    The phone is capable of it. If it can't connect where you work, then it's just best to accept that you won't really receive great 4G until Verizon has completely upgraded nationwide 4G. 
    You can't blame Verizon when the simple fact is that you won't get 4G service in many locations. At least not yet. If you DO get perfect 4G connection but you're not getting it anymore, then a reboot will work perfectly fine. If not, then it's a problem with the 4G SIM card. Call the customer service number that was posted. It'll help to talk to a Verizon customer service rep. I mean, in terms of what the reps are capable of, they can only troubleshoot/do things that they are allowed to; but guaranteed they have solutions for this. Chances are, they will tell you the same things I've told you in the list above but it's worth a shot isn't it?

  • How to correct the error message that appears when installing photoshop CS5 for the third time

    I need help so solve the error message that appears on my computer when I try to register the program for the third time. Please helpppppp!

    If you're referring to the activations warning, simply call support to reset them.
    Mylenium

  • Ipad mini blue screen for the third time.

    Ipad mini blue screen for the third time. Bought in February 2014.
    What I restored the first time but the problem persists. I want to know if it is a hardware problem or software?
    Thank you.

    Could be either. I'd make an appointment at your local apple store and have them check it out. It shouldn't be blue screening.

  • My headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

    my headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

    So i am likely to get new headphones? & yeah personally i think i do handle them with care, i have no idea how they keep messing up. Btw thank you for the reply.

Maybe you are looking for

  • Jint Throw(JNIEnv *env, jthrowable obj) does not trigger Excpetion?

    Greetings. I have the following code. When it triggers, the exception does not fire in my java code. Any ideas? Thanks, Steve <===Begin excerpt===> /* Displays the last System Error Message in a pop-up, as well as setting an * exception to throw. * @

  • Changing the Error message in the background

    Hi Experts, Is there any way to catch the Error message in the background apart from changing the message type. Because the error message is coming from a standard function and I want my program should handle the error message. Whether this can be po

  • Exception in WLPI after upgrading to WLI 2.0 SP4 from SP2

    Environment is : WLS 6.0 SP2 and WLI 2.0 SP4 on Solaris 2.8. We get the following exception when the server starts up and tries to deploy wlpi-mdb-ejb.jar. This started only after upgrading to WLI 2.0 SP4 from WLI 2.0 SP2. Any help will be highly app

  • HP Deskjet 1000 J110 Series Printer

    When I try to print something, I get an error message on my HP computer saying: "Printer in an error state."  The pop-up window for the printing process lists: "Status: Error - No Toner/Ink."  I have just had both ink cartridges refilled, so I'm at a

  • MBP has gray screen on start up, won't reboot

    I bought a used MBP (early 2011) with OS X 10.6.8. It's been running just fine, but last night moving files the screen suddenly went black. I rebooted and it will come up to a gray screen and then sit there. The fans start revving up and it gets real