I just signed up for ExportPDF, and it keeps asking me to subscribe
trying to export pdf file to convert it to microsoft word and when i push convert it asks me to subscribe I already did today and paid for it!
Hi harley20151956,
It looks like your subscription order is still pending. It can take 24-48 hours for an order to process fully. Once it does, you'll be able to log in and use your subscription, without prompts to sign up again!
Best,
Sara
Similar Messages
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hi i've just signed up for lightroom and when i go into the develop screen i get a blue screen with a cross through it and it says cant load picture. any idea how to get around this?
I'm having same problem in develop module which is laggy as hell compared to LR5.8
Library module is fine but develop module is slow as hell....5 seconds to make ANY adjustment. -
I just signed up for photoshop and it's not downloading or letting me down load it ?
i just signed up for photoshop and it's not downloading or letting me down lad it ?
Can you please mention the exact steps that you're trying?
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I have signed in for ExportPDF and yet I'm unable to export my PDF article to word. Any ideas please?
What happens when you sign in and try to do this?
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I try to send payment for update and you keep asking me over and over agina for my profile.I
I am trying to update, and send all of the info. but you keep asking me over and over again for my profile.
If I keep sending you my profile over and over again it will add up to multiple cost.
Richard GuntherHo Richard,
Sorry for the inconvenience that has caused to you.
You can sort out your payment related issue by reaching us at Adobe Customer Service.
Refer: Contact Customer Care
Regards,
Anubha -
I decided to go for the $10/month for a year to see if it was worth it. I installed CC desktop on my Mac running OS X 10.8. I tried to install Photoshop CC and it said that the install failed because there was a beta version on the machine. I've never beta tested CC so that can't be the case. I ran a search on photoshop and apps and the only versions that showed up were CS5 and CS4.
I tried to install again and it seemed to work but when I went to my app folder it turned out the Photoshop CC file was only 30KB in size and couldn't be run because it was incomp
However the CC desktop shows that Photoshop is installed and won't let me redownload itthis
If this is representative of how CC works I'll be cancelling ASAP.
Any help would be appreciated! Thanks!Hi trinko,
Adobe does not recommend using multiple versions of the software on the same machine.
Please uninstall the earlier versions, CS5 and CS4 completely and then try install the CC apps and check. -
I just signed up for CC and already have LR 4 - help w LR5 Download?
"Lightroom is a desktop app so you'll want to download it from your computer."
This is the error msg I get when trying to download LR5 on my computer.I need some help - it doesn't make sense - I am on my computer. I press the download button - and get this message. What does it want me to do?More info - I attempted the download using IE, Chrome, and after a chat with the Adobe people with Foxfire. The same error message in all cases that does not let me proceed with the download. I also get the message when attempting to download PS and several other (at least) apps.
I have a windows 7 system that has no known issues - I have downloaded other apps from other developers.
I cannot now get back into the chat session because Adobe tells me the chat people are busy. Not a productive day with this - any ideas?
This is the error msg "Lightroom is a desktop app so you'll want to download it from your computer." -
I just signed up for a subscription to adobe reader paying EUR 24.40.
The program does not work, and I can not even go to my personal page .... help ...?Adobe Reader is free; it does not require a subscription.
Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
What exactly does "not work" mean? -
I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie
Hi Susan,
I checked using the email you provided, and there's no history of any orders under that email address. (Then, I removed your email address from you post, since this is a public forum and it's best not to broadcast contact information.)
I'll message you privately, and you can send along your email from Adobe if you'd like.
Best,
Sara -
Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening.. Am I doing something wrong?? When I try and open the software I already had from trial it says its expired, or i need to use a serial number... HELP Anyone else experienced this?
If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
If it insists on a serial number you need to uninstall the trial. Then try to download again. -
I just signed up for Adobe Reader. I wanted to be able to create a document and post it on my facebook page. How do I do this?
Hi terryjeanlaw,
Using Adobe Export PDF, you can export PDF files to Word document (.docx and .doc), Excel document (.xlsx), Powerpoint document (.pptx), Rich Text Format document (.rtf) and Image (.jpg, .tiff, .png). In order to convert to PDF, you need to either purchase PDF Pack (Reliably Create PDFs, Convert PDFs, & Merge PDFs Online | Adobe PDF Pack) or Adobe Acrobat XI (PDF creator, create PDF | Adobe Acrobat XI). -
I have Photoshop CS6 and just signed up for single app CC. How do download and start Photoshop CC?
Photoshop CC is not yet available. Next Monday!
Mylenium -
How do I activate iTunes Match on Apple TV? Just signed up for it but can't find my uploaded music on Apple TV. It works on my phone and ipad.
Ive had to reboot my Apple TV before I had the option to enable iTunes Match but it did not see my music library. I tried a second reboot and it still says my music library is empty. Its been several days and I can access my library on a Windows PC, my Mac and my iPad so Im all synced up, my Apple TV apparently just wants to be stubborn.
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just signed up for cc, message back Not available at present, what do i now do and wen will it be available
What's not available? The activation server? Or payment? or something else?
The Cloud is definitely available right now. -
I own LR5 and just signed up for CC, do I need to unistall LR5?
Im curious, I've been using LR5 for about 2 months and I just signed up for creative cloud. I want to make sure that I get all new product updates as they come available. Should I uninstall my current version of LR5 and reinstall it from Creative Cloud? Thank you for your help
Hi GMR Photo,
Please refer the thread: http://forums.adobe.com/thread/1301502.
Regards,
Romit Sinha
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