I just signed up for Internet service

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] is my order number. Can you tell me when I will receive my router and when it will be activated? Well there be instructions on how to set it up? Is my Internet unlimited? These things were not disclosed.


In addition to contacting them as suggested above, you can check the status of your order by going to -
https://www.att.com/order_status/
If you ordered self install, it should include a tracking number(on the order status page) to track the shipment of your equipment.
It will have a setup guide for the device that you receive.
If you ordered AT&T DSL, there is a 150 GB internet cap(with the ability to purchase more usage). If you ordered AT&T U-verse, there is a 250 GB internet cap(but, it's not entirely enforced at the moment).

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