I just signed up for the CC single app Photoshop. I'd like to add Lightroom. How do I do that?

I see that there is a basic photography option for $9.99 per month that includes both Photoshop and Lightroom, but does not come with any cloud storage. Can I keep my single app Photoshop plan with cloud storage and add the basic photography plan, too, to get Lightroom?

Ask Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening.. Am I doing something wrong?? When I try and open the software I already had from trial it says its expired, or i need to use a serial number... H

Ive just signed up for the adobe photoshop pack, i use a mac, when i click download, nothing is happening.. Am I doing something wrong?? When I try and open the software I already had from trial it says its expired, or i need to use a serial number... HELP Anyone else experienced this?

If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
If it insists on a serial number you need to uninstall the trial. Then try to download again.

I just signed up for the FamilyBase program in order to control/manage my childrens' usage

I just signed up for the FamilyBase program in order to control/manage my childrens' usage. I love the idea of the 'watchlist' function (which notifies me if there is any text/call activity with phone nums I've flagged); however, I don't like that my children receive a text notifying them that I have set certain numbers on the 'watchlist'. Is there a way to do the watchlist without having my children know?

davem35,
We are happy to hear you are enjoying Family Base. However, there isn't a way to use the watchlist without letting the child phone know. We apologize for any inconvenience.
KarenC_VZW
Follow us on Twitter @VZWSupport

I signed on for the 9.99 month Photoshop plan right away - I feel I should be getting Lightroom also

I signed on for the 9.99 month Photoshop plan right away - I feel I should be getting Lightroom also now that that promo is available to everyone - it's like I'm punshed for being an early adopter.

You can. Just have Adobe transition your one-App PS membership to the Photography Program membership. Just hope youu can get into the Customers Service, I still can't (The Netherlands).

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

Hi Susan,
I checked using the email you provided, and there's no history of any orders under that email address. (Then, I removed your email address from you post, since this is a public forum and it's best not to broadcast contact information.)
I'll message you privately, and you can send along your email from Adobe if you'd like.
Best,
Sara

I've signed up for a Students Single App Plan but I want to upgrade to a Students Complete plan, can/how should I go about this?

I've signed up for a Students Single App Plan but I want to upgrade to a Students Complete plan, can/how should I go about this?
It prompts me to upgrade to the complete plan, but not the complete students plan.

I think you need Adobe contact information - http://helpx.adobe.com/contact.html

HT4539 I sign up for the racing post app each month but didnt print past invoices off and now cant find them anywhere and need them for my books how do i find them

I sign up for the racing post app each month but didnt print past invoices off and now cant find them anywhere and need them for my books how do i find them

If you wish to submit comments to Apple, the best way is to use their feedback pages.
http://www.apple.com/feedback/itunesapp.html
It's not likely that anyone from Apple will see your comments here among the thousands of other posts.
Regards.

I just signed up for the New REVEL service and I need to know How do I download it to my Computer?

i currently use ADOBE PHOTOSHOP ELEMENTS 9 to Download and Edit my Photos from my Camera.
Now, I just signed up (under the Monthly Plan) for the New REVEL Service. How do I Download it to my Computer.
My Computer uses the WINDOWS 8 Operating System.
HELP,
TOBY

Hi Toby
Welcome to Adobe Revel! You do not need to download anything right now. Currently on a PC you access Revel via adoberevel.com on a web browser.
Here are some useful links for you that might speed up the learning curve. They show you how to do things in the browser version as well as Mac and iOS. PC users can not edit using adoberevel.com. The apps include editing. Since Elements versions prior to version 11 do not connect to Revel, you can save to your hard drive and upload to Revel from there.
You can sign up to be notified when a Revel app is available for Windows and Android by going to http://www.photoshop.com/products/revel ….scroll down and look on the right side where it says "coming soon- Notify me" for windows or android. Click and you can sign up to be notified.
In the coming months, we will expand Revel onto new platforms, devices, and file formats.
Pattie
SHARE
FAQ: How do I share my photos in Revel?
http://forums.adobe.com/thread/1295026?tstart=0
UPLOAD
FAQ: How do I add (upload) files to Revel?
http://forums.adobe.com/thread/1162795?tstart=0
DOWNLOAD
FAQ: How Do I Download files from Revel?
http://forums.adobe.com/thread/1166462?tstart=0
EDIT
FAQ: How do I edit photos in Revel?
http://forums.adobe.com/message/5088287#5088287
DELETE
FAQ? How do I delete a file in Revel?
http://forums.adobe.com/thread/1162793?tstart=0

I just signed up for the export pdf program and it just doesn't work.

I used the program to transfer a pdf file into a document file. The new doc file left out some pictures, overran lines of type, completely misinterpreted caps and lowercase letters, and whole blocks of type overlapped or disappeared. Is there something I'm doing wrong, or does this just not work properly? ...

Hi kathrynb32616732,
You are likely not doing anything wrong. The quality of the conversion depends on the quality of the original PDF file. Please see Will Adobe ExportPDF convert both text and form... | Adobe Community.
Do you know what created that PDF? If it wasn't an Adobe app, the PDF may not be written to spec, and that could account for the conversion issues. You can tell what created the PDF by choosing File > Properties and looking for the PDF Producer on the Description tab.
Sometimes, you can have better luck by turning off OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community (but you'll want to keep OCR enabled if your PDF was created from a scanned document).
Best,
Sara

Where to sign up for the HP webOS App News emails?

Well, I WAS signed up before, but now I guess I no longer am because I am not getting the emails for the free apps anymore. I haven't gotten a single one! This is getting incredibly frustrating. Does anyone know where I can go to re-signup for the emails? Thanks a bunch!!!
Post relates to: HP TouchPad (WiFi)

You can go into here http://pref.news.hpwebosnewsletters.com/palm/palm_prefctr.asp?c=us. Login with your webOS account email and then subscribe. However, you may find you are already signed up but just aren't getting the emails.
I setup my brother-in-law's TP at the beginning of September and signed him up as part of the setup process. He has received every email. I setup my TP the same way on September 7th. However, I never received any emails. I went to the hpwebosnewsletters site as directed by various people and signed up again...and still didn't get anything. I even contact webOS Butler after a month because I was so frustrated with the situation. They didn't even know who controls the database or who to contact.
I finally gave up. Then, this week on November 4th I received newsletter 9. I have no idea why and I have no idea if I will ever receive another one. Hope things go more smoothly for you!

I tried signing up for the free trial of Photoshop but it's not letting my download it onto my computer. It keeps saying the website is having some problems.

How do I fix this?

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

Signed in for the cloud

I just signed in for the cloud but I was mistaken and gave the wrong email is it posible to change the email ?

Follow the steps below. After several chat conversations with Adobe, this is what I think has fixed the issue. In the end, it makes sense, specifically the permissions settings. Mine were set to Read-Only (Step 4) which would mean that when I log in, it is not able to save my information to the neccessary files. My CC Account was logging off every day before. After following these steps, it has been 24 hours and I am still logged in. Its worth a try if you are having this issue. Note: this is for windows only.
Navigate to C:\ProgramData\Adobe.
Locate SLStore folder.
Right-click the SLStore folder, and choose Properties.
In the Attributes section, deselect the Read-Only option.
Click Apply, and then click OK to close the Confirm Attribute Changes dialog box
Again, right-click the SLStore folder and choose Properties.
Click the Security tab and set permissions.
•Administrators: Full Control
•Power Users: Everything but Full Control and Special
•System: Full Control
•Users: Read and Special
Click Advanced, and, if asked, accept the User Account Control (UAC) elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select “Replace all Child Object Permissions with Inheritable Permissions from this Object”. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.
Then navigate to C:\Program Files (x86)\Common Files\Adobe.
Locate SLCache folder and delete the complete contents of the SLCache folder.
Hit Window+R to bring up the Run Window, type %appdata% and press enter.
Click on Appdata in the address bar.
Then navigate to Local\Adobe\OOBE folder and delete the OPM.DB file.

NON PROFIT ORGANIZATIONS. Does Adobe envisage a discount for CC or single app subscription?

Do you know if Adobe envisage a discount for CC or single app subscription dedicated to non profit organizations?
How can I contact the Marketing division?
Thank you.

Non-Profit http://www.adobe.com/volume-licensing/non-profit.html

How do I make the font bigger for the file folders in Photoshop Elements 11?

The font for the file folders in Photoshop Elements 11 is too small. How do I make it bigger?

You can only do it by reducing your dispaly resolution but thay may affect the look of other applications.

I just signed up for a subscription to adobe reader paying EUR 24.40. The program does not work, and I can not even go to my personal page .... help ...?

I just signed up for a subscription to adobe reader paying EUR 24.40.
The program does not work, and I can not even go to my personal page .... help ...?

Adobe Reader is free; it does not require a subscription.
Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
What exactly does "not work" mean?

I just signed up for the CC single app Photoshop. I'd like to add Lightroom. How do I do that?

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