I just started the Apple TV and the screen is locked at a USB and a pic of Itunes

Grab a micro usb cable and restore through iTunes
http://support.apple.com/kb/HT4367

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My iMac turns on the start up chime sounds, you see the apple icon on the screen and then it just shuts off. Any ideas?

My iMac turns on the start up chime sounds, you see the apple icon on the screen and then it just shuts off. Any ideas?

Do these two resets:
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
The 5 second timing is important to a successful reset.
PRAM RESET
Zap the PRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Hi i recently bought 8gb of ram and installed it in my mid 2010 13' macbook pro, but whenever i start my computer it freezes at the apple sign in the startup. I just put back my default 4gb of ram back into my computer and it runs fine. Any suggestions?

Hi i recently bought 8gb of ram and installed it in my mid 2010 13' macbook pro, but whenever i start my computer it freezes at the apple sign in the startup. I just put back my default 4gb of ram back into my computer and it runs fine. Any suggestions?

jamiesfromportland, greetings: I do not take issue with your very valid reasons for purchasing RAM from Apple. However by recommending not to purchase RAM from third party vendors I would suggest is unfounded advice. Most of the problems that occur with third party RAM are attributable to the lack of adherence to the required specifications, viz. this post.
I would be willing to wager that purchasing RAM from reputable vendors such as OWC or Crucial one would find similar fail/success ratios as those purchased from Apple. In both cases this assumes that the specifications are adhered to.
I have always purchased RAM upgrades from third party vendors with no performance issues. True that I do so to save money but I do not skimp on quality.
Ciao.

My ipad 2 turnes to black screen with the apple icon in the middle, it just hanged and i have to restart it?! so why this is happening ?! is there is an error or something i can do to prevent doing this ?!

my new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
Appreciate responding as soon as possible.

No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process.

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work. Help?

I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

Hey rulosrojos,
The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
Sincerely,
Allen

My ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I there, my question is quite simple, I would like to know if the "apple remote control" can be used with a mac mini and , if so, it can be used to control also the "logic pro" functions (e.g. record, start, stop etc). Thks a lot, Danilo

I there, my question is quite simple, I would like to know if the "apple remote control" can be used with a mac mini and , if so, it can be used to control also the "logic pro" functions (e.g. record, start, stop etc). Thks a lot, Danilo

Good work, thanks for the report.

I just started a free trial of the Adobe XI product that allows me to create an editable PDF. I'm done creating the form and ready to export it. When I click Export PDF from the File menu, it says Adobe encountered an unexpected error. What am I doing wro

I just started a free trial of the Adobe XI product that allows me to create an editable PDF. I'm done creating the form and ready to export it. When I click Export PDF from the File menu, it says Adobe encountered an unexpected error. What am I doing wrong?

Good to know — there is no such application as "Adobe XI".
"Adobe" is the name of the company.
"XI" is indicative of the use of either Acrobat XI or Reader XI.
Neither Acrobat XI Pro (for which Adobe provides a free, fully functional 30-day trial) nor Adobe Reader XI (the free to download and use PDF viewer that Adobe provides) have an "Export PDF" entry under "File".
"Export PDF" only is present in Adobe Reader XI over on the right on the "Tools" panel.
The "Tools" panel provides a way for a user of Adobe Reader XI to connect to various By Subscription online services (gotta pay eh).
Export PDF is one of these. A subscription lets you send a PDF file to the online internet service (aka "cloud" service). The service then exports to a supported file format (Word / Excel / ...) and the user selects / directs where the output file is to be saved on the user's local machine.
Of course to use any of the online subscription services one must have an active (paid up in full) subscription to the service.
So ---- As described the puzzle pieces don't fit eh.
What specific Adobe (the company) applications are you using?
Acrobat XI Pro? Adobe Reader XI? Both?
Be well....

Was just on my phone as per-usual and then it turned off for a minute, then came back on showing coding at the top with the apple logo in the middle?

Was just on my phone using snapchat, took a photo and then it turned off for a minute, then came back on showing coding at the top with the apple logo in the middle?

Graser11 wrote:
Unfortunately my phone does not even turn on anymore.
Then try a reset
If that does not help, then restore the iPhone

I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) or reset. Any ideas? Thanks in advance.

I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.

Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now?

I bought my 6 plus last night decided to upgrade the IOS 8 like they suggest and now all I see is a white screen with the apple sign in the middle with an occasional flashing red screen. Did my new phone seriously just crash? What do I do now? I left it overnight with the white screen, thinking maybe it'll go away and needs time to upgrade. Woke up this morning, nope still white screen. Very disappointed with Apple. I was so excited to get my phone and can't even use it right now.

First turn the iPhone off and back on and see if it works. If that doesn't work then do a Reset by holding the Sleep / Wake Button (The Power Button) and the Home Button at the same time until the white Apple Logo appears, the release both Buttons and wait until a Full Reset occurs. The iPhone 6 should come back to your Lock-Screen. If that doesn't work then you could connect the iPhone 6 via the Lightning Cable to a Computer with a Current Version of iTunes. Then open iTunes on the Computer and wait until your see a Button that represents your attached iPhone and click on it. This should bring up a Summary Screen on the Computer within iTunes. At that point your can choose Update Software if an Update is available or Restore the iPhone to Factory Settings / New In The Box, or you could try to Restore from your Backup if a current Backup had already been saved from a previous iPhone.
If you don't have a computer with iTunes and you can get the iPhone back on, then go to Settings>General>Software Update and see if the iPhone is still on iOS 8.0 or if it is now on iOS 8.0.2

HT201210 My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

See this article how to go about restoring your device from recovery mode:
http://support.apple.com/kb/HT1808
Good luck!

Hi ive just reset my iphone 4s as i was planning to sell it on and after the normal stuff you see on a reset ive been left with a phone the just has the apple logo on the screen and it appears tpo be frozen and wont do anything?? any ideas?

Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?

You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

I just started the Apple TV and the screen is locked at a USB and a pic of Itunes

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