I just subscribed the ExportPDF and found I couldn't export to power point. Please cancel the subscription.

Hi,
May i know what is the challenge you are facing while converting to Power Point?
Regards,
Florence

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I have just downloaded Photoshop CC and found it installed two versions.

I am using Adobe Creative Cloud. I have just downloaded Photoshop CC and found it installed two versions. I beleive the 32 bit version and the 64 bit version. Is there a reason it has installed two versions? Can I remove one version as I am running a Windows 8.1 64 bit machine?

I don't know if my issue is the same or not...
I updated Photoshop CC last week, and now have Photoshop CC and Photoshop CC 2014 in my applications folder. When I open a file created in Photoshop, it opens Photoshop. However, if I open another Photoshop file (by double-clicking on it), it opens up in a second Photoshop app (not the app that's already open)... so I have two Photoshops open at the same time. And both are CC versions.

Help, I just subscribe Adobe CC and I still can't use Adobe Muse.

Help, I just subscribe Adobe CC and I still can't use Adobe Muse. It still said my trial has expired. and ask me to put the serialnummer. What should I do ?

Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek

I just subscribed to ExportPDF. Will it begin working immediately or is there something more I should do?

Hello. This is my first time on this forum. I just subscribed to ExportPDF. Should it begin working immediately or is there something more I should do? Thank you.

Hi jp39,
It can take several hours for your subscription to process fully. I just checked you account, and see that your ExportPDF subscription is, in fact, still processing. Please try to sign in again later today, and let us know if you're able to log in.
Best,
Sara

Hi, please cancel my subscription and refund the full amount of $23.99 to my iTunes/apple I.d account. I didn't get a subscription code So I can't quote any.

Hi, please cancel my subscription and refund the full amount of $23.99 to my iTunes/apple I.d account. I didn't get a subscription code So I can't quote any.

This is the receipt I got.
Billed To:
[email protected]
Ferragammo kuratti
Order ID: MGNGLN5G0Q
Receipt Date: 09/29/14
Order Total: $27.11
Billed To: Store Credit
Item     Seller     Type     Unit Price
Adobe Reader, Adobe ExportPDF Subscription (Automatic Renewal)
Report a Problem     Adobe Systems, Inc.      Init. Subscription      $23.99
Subtotal:     $23.99
G.S.T./H.S.T.:     $3.12
Order Total:     $27.11
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Canada, Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Tax Registration #R100236199
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/ca/support/itunes/
Apple ID Summary • Purchase History
Apple respects your privacy
Information regarding your personal information can be viewed at https://www.apple.com/ca/privacy/
Copyright © 2014 Apple Canada, Inc. All rights reserved
Mit freundlichen Grüßen/
Best Regards,
Femi Alawode

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

Troubleshooting: My computer won't turn on
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

I just purchased the subscription for Acrobat XI Pro . I received a email with the instruction to download, it stated that I already had a progam installed. How do I know if I have the new XI pro installed correctely

I just purchased Acrobat XI Pro and received I just purchased the subscription for Acrobat XI Pro . I received a email with the instruction to download, it stated that I already had a progam installed. How do I know if I have the new XI pro installed correctely

Thank you for your help. It is corrected.
Sincerely,
Bobbie Pettit, VP Business Development
Environmentally Preferred Specialty Cleaners
Hi-Lite Solutions, LLC
540-450-8375   ex 404
540-450-8379 Fax
540-535-9488 Cell
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P.O. Box 0399
Clear Brook VA 22624-0399
United States
Cage Code Numbers: 6G8Q5 & 1DCQ7
[email protected]
www.hi-litesolutions.com
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P Please print this email only if it's necessary!
This is a confidential communication intended for the named recipient.
Please destroy and notify me if it is misdirected

I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

Oliverfauve I am sorry you have faced difficulty establishing a connection between the computer and our activation server. If you have already completed the steps listed in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html then I would recommend working directly with our support team. If you have done so already can you please post the case number so that I can review the interaction?
If you would like to cancel your membership then please contact our support team directly at Contact Customer Care.

I have tried to cancel my subscription since November last year. PLEASE CANCEL MY SUBSCRIPTION !!!! I trashed my credit card to avoid your bad service. I paid the subscription but I was unable to use your conversion service. RGattass

I have tried to cancel my subscription since November last year. PLEASE CANCEL MY SUBSCRIPTION !!!! I trashed my credit card to avoid your bad service. I paid the subscription but I was unable to use your conversion service. RGattass

We're all just users so can't do that but have you tried here? ---> Cancel your membership or subscription | Acrobat, Acrobat.com online services

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another.

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another. Can you please look at it and correct?

Solution for Windows 8.1: Locate the C:\Users\USER\AppData\Local\Adobe\OOBE folder. Log out of Creative Cloud and from Task Manager end task for Creative Cloud. From the OOBE folder delete ALL files. Do not delete folders (com.adobe.accc.apps & com.adobe.accc.home). When complete, restart Creative Cloud and log in with ID and Password.

Please cancel my subscription to Adobe ExportPDF

Please cancel my subscription to Adobe Export PDF immediately. Thank you

Hi mzjones,
I'm sorry that your subscription to ExportPDF didn't work out. Please see Cancel your membership or subscription | Acrobat.com online services.
Best,
Sara

Just stop the subscriptions as you can see your IT say I don't have an account so just stop taking the cash and we will call it quits

Neeraj : Hello! Welcome to Adobe Technical Support.
Neeraj : So you are not able to convert your file.
John: No I have attempted it just keeps taking me to a window asking me to sign up
Neeraj : ok.
Neeraj : let me just go ahead and check the details.
John: Hi do I need to do anything at this time?
Neeraj : Let me just go ahead and transfer this chat to the Concerned team who will help you with this Concern.
John: will this convert my files? As it looks like I would be quicker at PC world for a disk
Neeraj : yes
Neeraj : I am sorry for the delay the dedicated team is busy on another chat,please stay on the line.
Neeraj : for 2-3 minutes.
John: Ok thanks
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Ravinder'
Ravinder: Hello. Welcome to Adobe Technical Support.
John: hi I took out an account to allow me to edit documents and save as excel or word I am unable to do any of these can you explain why?
Ravinder: John,May I please know which product you are using
John: Adode 11 and flash player which I clicked on the convert to excel followed the link and took out the 12 months unlimited convertions
Ravinder: May I Please know which Adobe 11 you are using is it Adobe Reader
John: yes
Ravinder: John, you can not convert PDF files into a word from Adobe Reader
Ravinder: For that you require Adobe Export PDF subscription
John: Then why why why when I clicked the link from Adobe reader is it asking to upgrade and give you the option? Simple return the money I will head to PC world for Cuti pdf convertor
Ravinder: It will give you the option and if you want to convert the files you need to purchase Adobe Export PDF subscription
Ravinder: John, Which will cost you US $23.88, Anually
John: No I will give you the option as I am the customer return the cash I am not being placed into a Dutch auction I am very aware of my rights in the UK
Ravinder: Sorry sir if you wants to convert the files you need to purchase the subscription
John: I have a subscription DOH! This was the point I followed the links from the current reader and upgraded with the choices offered by wait for it ADOBE on line. Paid by card and it still fails to convert wait word I used was upgrade!

I can always assist you by refunding the money of the Adobe Export PDF Annual subscription purchased on Aug 21, 2014.
Please confirm the date of purchase here or the personalized message that I have send you in this forum.
Regards
Rajshree

How to open and view a demonstration file of MS Power Point 2010 on iPad 2?

Hello! I've made a MS Power Point file for my boss, he is using an iPad 2 (iOS 4) But he can only open a static picture of the presentation, but he can't view the presentation step by step as it should be. Which app or feature should he use to see full demonstration of presentation?
Thanks in advance!

Best bet is downloading Keynote made by Apple. It's 9.99 on the App store and lets you view, open, edit, and create powerpoint presentations. It's awesome!!!

I just switched to icloud, and found that one of my email "aliases" that I use all the time has been deleted. How do I get it back!

Apple apparently deleted one of my email aliases, and I would like to know how to restore it. Please help.

See Recover your iTunes library from your iPod or iOS device.
tt2

HT204447 just downloaded itunes match, and cannot get it to work. How do I cancel it

I purchased itunes match in hopes that i could sync without connecting with computer. I cannot even access it on my ipad mini, followed all installation instructions, and it does not show up. I think I have had it for an hour and am just frustrated with it. I am currently out of the country and wonder if that is part of the problem. At any rate, I would like to cancel, and have not figured out how to do this. Any suggestions...

Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

I just subscribed the ExportPDF and found I couldn't export to power point. Please cancel the subscription.

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