I just subscribed to the Creative Cloud but there's nothing to download?

i just subscribed to the Creative Cloud but there's nothing to download?

Can you elaborate on what steps you've taken and what's not happening?

Similar Messages

  • I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    sign out and then back in to your cc desktop app.
    if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later

  • I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"
    Can somebody explain why???????

  • Where can I find updated drivers for and Epson Artisan 800 all-in-one. Epson just refers to the apple update but there is nothing there or at Epson.

    The old scanner software is not working after updating to Mavericks and Epson driver downloads refer to apple. 

    You may have to wait until Epson releases a new driver.

  • I just have dowload the creative cloud on my PC, but I cannot connect with my ID each time I try it says you have been disconnected! why?

    I just have dowloaded the creative cloud on my PC, but I cannot connect me with my ID each time I try it says you have been disconnected! why?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I am a subscriber of Adobe Creative Cloud, - but I don't see the program Photoshop Elements?

    I am a subscriber of Adobe Creative Cloud, - but I don't see the program Photoshop Elements?
    Where can I find it?

    Hi Haneadino,
    Photoshop Elements is not a part of Creative Cloud. You can download the trial version of Photoshop Elements 12 from the below link.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Thank you for posting on Adobe Forums.

  • Hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I downloaded Creative Cloud, but why can't I download the Photoshop trial?

    I downloaded Creative Cloud, but when I click to download Photoshop trial under the Apps, I'm getting the message "Unable to extract files.  Please Retry to download again or contact customer support (EX20)".
    Can anyone help?  Every time I click retry I just get the same failure message.

    Welcome to the forum.
    Along with the answers to Barry's questions, I have a few more please:
    What browser are you using?
    Do you have a software firewall?
    Are you running any anti-virus, or anti-malware software?
    What are your security settings?
    Note: Barry's question on OS might well handle some of those.
    Good luck,
    Hunt

  • Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I have have my photos in the Creative Cloud but cant see them with Ligthroom.

    I have have my photos in the Creative Cloud but cant see them with Ligthroom.
    These photos were sent to me by photgraphers who have edited the photos and added captions and technicala information that shoudl be seen in Lightroom.
    I cant open the photos that are in Creative Cloud in Lightroom and therefore acant access the captions and the other specifics regarding copyright etc
    Any help would be great
    Thanks

    The photos on CC will be synced to a folder on your hard drive.
    You need to import into Lightroom from that folder.
    If you have them on Behance, it’s possible to use the  Publish Services tab.

  • I have subscribed to the creative cloud. and i would like to install to another computer. how do i do that?

    i have subscribed to the creative cloud. and i would like to install to another computer. would you please tell me how do i do that?

    You need to log in to Adobe.com & download the app from the desktop icon.
    You can follow Creative Cloud Help | Install, update, or uninstall apps . One Creative cloud allows you to actibvate twice.
    Regards
    Rajshree

  • Considering moving to the Creative Cloud but have an important question...

    I'm considering moving to the Creative Cloud but have some concerns. if, for example, after spending 1500+ over the next three years on the Creative Cloud and by then, presumably at version CS9 or CS10, will I be able to continue using the CS9 or CS10 products as I would have, had I bought the retail software?
    I know if I continue to simply buy upgrades to retail items and stop at CS9 I will be able to use those products forever so I am not seeing the incentive here if that is the case.
    Your confirmation is much appreciated so that I can move on to decide on my next steps.
    Cheers,
    Chris

    corchard2013 wrote:
    I'm considering moving to the Creative Cloud but have some concerns. if, for example, after spending 1500+ over the next three years on the Creative Cloud and by then, presumably at version CS9 or CS10, will I be able to continue using the CS9 or CS10 products as I would have, had I bought the retail software?
    No. It's an all-or-nothing exit policy at the moment.
    When you stop paying your monthly fee, you lose all access to Adobe software (unless you already own a pre-Cloud version which you can fall back on).
    Many requests have been made to relax the exit policy and permit users to perhaps pay a residual fee to keep using whichever version is current when they leave the Cloud. But that hasn't yet been offered by Adobe. Personally I don't expect it to ever be offered.
    PS how much will you spend on the retail versions over the next three years given that you must upgrade with every new version under Adobe's new upgrade policy introduced with the CS6 cycle? i.e you can no longer skip a version and still qualify for upgrade pricing next version.
    Licensing issues aside, in effect, you never really "own" the software if you want to stay current. Both Cloud and retail are now effectively subscription models.
    The choice really boils down to upfront $$ vs monthly $$.
    corchard2013 wrote:
    I know if I continue to simply buy upgrades to retail items and stop at CS9 I will be able to use those products forever so I am not seeing the incentive here if that is the case.
    The primary incentive is full access to the entire Master Collection for a low monthly fee. Don't have to outlay thousands of dollars upfront.
    You also get:
    additional Cloud services (host up to 5 websites etc)
    multi-platform licenses (activate on Win/Win, Mac/Mac or Win/Mac for the same monthly fee. Retail items are single platform only)
    early access to new software features for Cloud members only. As soon as Adobe finishes writing and testing the code, Cloud members get it. Retail users must wait for CS6.5 or CS7. Depends if living on the bleeding edge of Adobe software interests you. As we all know, change is the only constant these days.

  • I purchased the creative cloud, but needed it sooner than available...

    i purchased the creative cloud, but needed it sooner than available, so I downloaded the free trial version so I could get some homework assignments done for my college courses. The reason I couldn't use the creative cloud right away was to verify that I was going to an actual college this semester. I then received an email stating that my creative cloud membership was approved. I already installed like three programs to my computer. Do I need to uninstall or delete those programs because they are under the trial version?

    It is not require to reinstall the products, launch any products and click on help > sign out. Then sign in back.

  • I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

    I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

    Check to see if your system meets the minimum requirements. Other have reported that if it doesn't, then PPRO will not show in the list.
    http://www.adobe.com/products/premiere/tech-specs.html

  • I'm traing to download Adobe after efects, in Creative cloud, but there is not there. I can't download it.

    'm traing to download Adobe after efects, in Creative cloud, but there is not there. I can't download it.

    If the machine does not meet the tech specs for the software, the software will not be listed for download.

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