I just took over an iPod Touch 3rd. generation, 32GB and when I place it in my Philips docking station to play music, I get a message that " this equipment does not support charging". My question is: Is this an iPod sw or hw issue or is it the dock?
The Philips device is a DCM5090/10 Tower and it should support charging iPod Touch. Any suggestions??
- See:
iPod touch: Hardware troubleshooting
- Make sure the iPod is fully seated in the dock
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Does Phillips say it is compatible with your model iPod and it iOS. Sometimes an iOS update will break compatibility
- Sometimes this works
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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