I just tried to purchase a song and incountered an error msg. 5002 what does this mean?

I just tried to purchase a song and incountered an error msg. #5002 what does this mean?  I'm new to using itunes.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Similar Messages

  • TS1424 When trying to download prior purchases on ITunes, I keep getting error 3131. What does this mean? I can't find what this error means.

    When trying to download purchase music from ITunes, I keep getting that it can't because of error 3131. What does this mean?

    Must be a temporary glitch...seems to be up and running again.

  • Tried to download trial version of Photoshop CC and got an error message A12E5 what does it mean and what should I do.

    Tried to download trial version of Photoshop CC and got an error message A12E5 what does it mean and what should I do.

    All in order now bought the programme and all seem to be working now
    Kind Regards
    Evelyn Gibson FPSSA, EFIAP, EPSSA(Mille), APSSA(Vers), ARPS.
    <Removed by Moderator>

  • My HP 3054 printer/scanner worked very well for my needs, but today I tried to scan something and I get this message:(com.apple.ImageCaptureCore error -9922.) What does this mean and what can I do to get my scanner to work again?

    My HP 3054 printer/scanner worked very well for my needs, but today I tried to scan something and I get this message:(com.apple.ImageCaptureCore error -9922.) What does this mean and what can I do to get my scanner to work again?

    i have this too on my hp photosmart b210
    no one seems to know how to fix it!!

  • When my wife tries to update one of her apps a strange Apple ID pops up. Her Apple ID is correct in settings and in the apple store. What does this mean? Where did the other one come from?

    When my wife tries to update one of her apps a strange Apple ID pops up. Her Apple ID is correct in settings and in the apple store. What does this mean? Where did the other one come from?

    There is something on your iPhone (a music file, iBook, document or video) that belongs to another Apple ID.  Only your wife would know how that file arrived there.  Your iPhone is asking for the correct Apple ID for all of the files that are resident on the iPhone.

  • When trying to re-install itunes i get error HRRESULT:0x8007054F what does this mean?

    I am useless with technology and desperately need help!  When trying to re-install itunes i get error HRRESULT:0x8007054F what does this mean? I have followed step by step guide to de-install then re-install itunes as instructed when i couldnt connect my new ipad to my computer to synchronise it with my exisiting itunes account initially set up with my ipod. I successfully re-nstalled itunes but it wouldnt open and told me to de-install and re-install again.  This has repeated several times and now i get this error message. I dont know what to do next? 

    HRRESULT: 0x8007054F
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 8007054F, or some other number? (If they're another number, what number are you getting?)

  • IPhone 4s not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help

    iPhone not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help.
    When I connect iPhone to USB iTunes is giving me the above message. Please advise if you know the fix.
    Thanks,
    Lina1116

    did you find a fix?

  • Apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?

    apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?

    You can try installing 7-Zip (free), then right-click on the iTunesSetup.exe or iTunesSetup64.exe file to unpack its contents, and install AppleApplicationSupport.msi as a standalone component. It may still not install successfully, but if it doesn't you may get a more useful error message regarding the reason why.
    See also Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I have a scanner and i get the error code:201 what does this mean?

    i have a scanner and i get the error code:201 what does this mean?

    More information needed for someone to help... please click below and provide the requested information
    -PPro Information FAQ http://forums.adobe.com/message/4200840

  • Homesharing - on creating I get 'could not be activated because an error occurred (5506). what does this mean and how to I get this set up.

    What does this mean "could not be activated because an error occurred (5506).  Can anyone help me to override this and get Homesharing up and running. Thx

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Here's a link to the complete error code page:
    Resolve iOS update and restore errors - Apple Support

  • When I try to open my iphoto, I get a notice saying the computer can't open it and it needs to be rebuilt, what does this mean?

    When I tried to open my iphoto program yesterday and a box popped up saying ( iphoto is unable to open this library, the library has issues that require rebuilding to correct) Does this mean I have lost all my photos? And how do I rebuild it? I don't understand, It was working fine the last time I used it. Need help!!

    It just needs to rebuild the database. You do have your iPhoto library backed up to an external source just in case?
    And how do I rebuild it?
    Hold down the Option + Command keys then launch iPhoto.
    Select the first option.
    iPhoto 9.0 Help (iPhoto '11): Back up your iPhoto library

  • HT1349 The display of my Iphone 4S does not respond and the LED is on. What does this mean?

    The display of my iphone is not responding amd the LED is on. What does that mean?

    However i can't check settings because the display does not respond, i tried to use three fingers, but nothing happens. It can receive phone calls and notifications, but the display still is not responding so i can't answer phone calls. But now the Led is off.

  • HT1218 Time machine power on making 5x blip sound -. and the light stays amber! What does this mean?

    Appreciate helps with the above. The blip sound comes on upon restarting for the time machine stops backup my iMac (OS X). Many thanks in advance.

    Both the sound and the steady amber status LED could be indicating that the internal hard drive in your Time Capsule may have failed or is about to fail.
    I would recommend taking it to your local Apple Store to have them confirm. If you purchased it with an Apple computer it may still be under warranty.
    If not under warranty, the other option is to temporarily remove the hard drive, place it into a drive caddy and connect it to your Mac. Then you can use the native Disk Utility or another similar utility of your choosing to fully test the disk. You may find that you can revive it via this method. If successful you can then reinstall the drive in your Time Capsule.

  • My iPhone just told me that my sim card sent a text message. What does this mean?

    I've had my iPhone4 four just about a year and this has never happened before, can someone tell me what this is about?  Thanks for your help.

    Dbauman, it sounds like you were previously using iMessage on your iPad and you recently signed into the same apple id on your iPhone in Settings>Messages>Send & Receive.

  • TS3694 trying to update software on my iphone 4s- "could not be updated due to unknown error" (6).  what does this mean.  my phone appears to be in a near complete state of update...

    Not sure what to do.  finally decided to upgrate software on my phone.  installed itunes on my new laptop. plugged by phone in and started process.  nearing the end i received an error message stating that the phone "could not be updated due to unknown error" (6).  HELP!
    the phone itself appears to be in mid update....

    This describes error 6:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

Maybe you are looking for

  • Cannot open pdf from a link in web page

    Hi, I have a link in a web page that gets a Blob(pdf file) from Oracle database and returns the pd file. The code in my jsp is : // I got this from an Action (I�m using Struts) java.sql.Blob file=(java.sql.Blob)request.getAttribute("PDFfile"); String

  • This is a valid apple id but not an icloud account

    Please help.. I get this error whenever I attempt to sign in on my Windows 7 PC

  • Condition Types- LSMW

    Hi All , I am uploading the Condition types , Transaction Code VK11 , Can I use the std " Batch Program RV14BTCI". In which I am not able to map the sales Organisation , distribution channel and division.etc. Please guide me how to use this Std progr

  • In Built I-Sight not dected after upgrade to Leopard

    No application finds the inbuilt camera. I Chat says: "There is no camera attached to this computer" Skype says: "No video camera connected" I cannot find in preferences anything about the I-Sight. Can somebody help me here. Thanks Armin

  • Importing Premiere Pro project into After Effects ???

    When I import a Premiere Pro project into After Effects, it splits every shot onto a new track, ending up with a couple of hundred tracks at the end. Is there a way to avoid this ? Particularly, since I'd want to keep the option of bringing the proje