I just tried to redeem my gift card i recieved from family from Christmas and it says it was cancelled? I just now scratched the code off, so it hasn't been used. What now?
It says it was cancelled but i have just now scratched the Code off on the back. So it has never been used. i got it from family as a gift for Christmas. So now i can't use it. What do I do?
"Resolution
Make sure you've entered the code exactly as it appears on your card. If the code is illegible, try to enter the code as best as you can. Invalid code messages typically mean that the card activation number may have been mistyped. Please read your code carefully. The following letters and numbers can look very similar:
The letter A and the letter H
The letter B and the number 8
The letter D and the number 0
The letter E and the number 3
The letter G and the number 6
The letter H and the letter W
The letter J and the number 1
The letter M and the letter N
The letter O and the number 0
The letter P and the letter F
The letter Q and the letter O
The letter Q and the number 0
The letter S and the number 5
The letter S and the number 8
The letter V and the letter U
The letter Z and the number 2
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide the activation code and serial number from the back of your iTunes Gift Card."
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am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..
Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
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According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here > iTUNES STORE - TERMS AND CONDITIONS
Unfortunately, you can't delete an account.
Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred. -
HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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I bought and iTunes gift card and accidentally scratched the code off how do i redeem the credit
I bought and itunes gift card and accidentally scratched the code off how do you redeem the credit on the card
iTunes Store: Invalid, inactive, or illegible codes
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TS1292 what to do if you scratched the code off?
what do i do if ive accidentally scratched the code off??????
Welcome to the Apple Community.
Did you follow the advice in the support article you linked from and contact support. -
I scratched the code off my itunes card i recently purchased
I scratched the code off of my itunes card.
Do you have a question?
Read this:
iTunes Store: Invalid, inactive, or illegible codes -
I can go to itunes store, click redeem, and enter my code. But when I click redeem after that to add the money to my account from gift card, it just freezes. Any ideas?
Hi mjmmurray,
If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
iTunes Store: Invalid, inactive, or illegible codes
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
You may also need to verify or update your billing information for the iTunes Store:
iTunes Store: Changing account information
I hope this information helps ....
- Judy -
Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
DamianNot likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933 -
Getting 1202 error code in itunes when trying to redeem itunes gift card
Just installed the latest itunes. I am trying to redeem a itunes gift card and keep getting error 1202. Does anyone know why?
I have same issue. I reported it thru Apple's Help "ExpressLane" but have yet to hear back.
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I tried several time to redeem a itunes gift card but was unsuccussful many times. Tried to redeem card but never took me where I needed to be. Tried refreshing several times as well but didn't help.
Thanks,
RobAnd thank you for sharing. Did you have a question?
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TS1292 trying to redeem itunes gift card
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iTunes Store: Invalid, inactive, or illegible codes
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