I just tried to update my iPhone4 to iOS7 and after downloading, I got an error "4005" message; Now my iPhone is completely wiped out and I can't even get my pc to read it (just has a picture of the USB and the iTunes icon). HELP!!

I tried updating my Iphone4 from iOS 6.1.4 to 7 via iTunes. After downloading, I got an error 4005 message during installation and now my phone is completely wiped out; is not being recognized by my PC; and all I get on the phone is a photo of a USB plug and the iTunes symbol! Can anyone, PLEASE, help?!?

The phones in recovery mode so if yu connect it to itunes it should ask to restore it back to the last back up you have done.
that should solve it for you...

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TS3694 Tried to update my iphone4 to ios7, and my phone is now stuck on the usb connect to itunes on my screen...phone is stuck, wont do anything when I connect it to itunes...HELP...!!!

Help...tried to update my iphone4 to ios7, but my phone is now stuck on the "connect to itunes" screen...when connected to itunes via usb, it does nothing. My phone is stuck...HELP...!!!

Hello there, johnshaft357.
The following Knowledge Base article should provide some assistance with your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Hello, I have updated my iphone4s to iOS7 and now I cannot close any of my apps - I double click on button and they show but when I press hand hold the icons do not shake so i can delete them

Hello, I have updated my iphone4s to iOS7 and now I cannot close any of my apps - I double click on button and they show but when I press hand hold the icons do not shake so i can not delete them

You don't press and hold them. Just swipe up.

The iphone has a picture of the itune symbol and the picture of the connect cord. When i connect the cord to iphone and computer it doesn't acknowledge the connect.

my iphoe has a picture of the itune's symbol and the connect wire; when i connect the wire to my iphone and computer nothing happens. itunes doesn't acknowledge sync. I can't do anything with my iphone. What is the issue and what to do?

Hello JBH 1162
Check out the articles below to get your iPhone to show up in iTunes so it can be restored. Start with the first one to see if you can make any change to show up in iTunes and if it does not, then pick either the second or third article for the type of computer that you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.

Since the update today I my screen seems to be locked. There is a picture of the itunes icon and a plug and I can't accress anything!

Since the latest update this morning, 8.1.3, my ipad 2 is not working. All I have is a picture of the iTunes icon and an arrow pointing to the connection. Nothing happens at all. I have tried switching of and on again and connected to iTunes but nothing happens.

You can find information on troubleshooting specific errors here: Resolve iOS update and restore errors - Apple Support

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

My ipod if frozen and has a picture of the itunes logo and the usb connector what does this mean

My ipod screen is frozen with a picture of the itunes logo and a picture of the usb connector...was trying to update and restore the ipod but with no luck

Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
If you get an error what is the error?

HT201210 I was in the process of upgrading to ios6 after going through all the process, the last thing to come up was a picture of the iTunes icon in blue with a USB lead leading up to the icon? All I can do is to switch it off, HELP

Need help was trying to up grade from ios5.1.1 to ios6 after installing for over 40 minutes the final screen came up with the blue iTunes icon and a USB lead leading to it. All I can do is to switch it off. iPad 2 will not turn on to the home screen, it keeps going to the iTunes icon with the lead. When I plug the iPad in to my mac all I get is that the iPad is in recovery mode. HELP!!

Also, see here
http://decipher-media.blogspot.co.uk/2011/05/itunes-sync-vs-backup-how-to-ensure -you.html
http://support.apple.com/kb/HT4946

HT201210 My IPAD will not do anything. It just has a picture of a usb with an arrow pointing to an itunes logo. How do I fix this?

Why will my ipad not update?

You need to restore the iPad now. When you restore the iPad, the newest iOS should download and install to the device.
Read this for more information.
http://support.apple.com/kb/ht1414

HT4061 i downloaded the new software update via iphone and now i cant get my iphone 4 to work. it just has a picture asking me to connect to itunes

i downladed the new software for my iphone 4 via the iphone. now my iphne is not working and asking me to plug it in to itunes. how do i get my phone back to normal?

jnmcnicholas wrote:
now my iphne is not working and asking me to plug it in to itunes.
Then that is what you need to do.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

HT4208 I tried to update apps, now I can not get any apps to download or update. I've tried recommendations above, any other suggestions? My Kindle was one of the apps I tried to update and now I can't even get into Kindle to read anything. Help

Please help, I updated some apps, I pressed update all, now I can not open or use those apps, they just say waiting. I have deleted some and tried to download again with no success, also tried to download different app with no success.

1. Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music, Movies or iTune U. Finish off the download and you should be able to update.
2. Check for Updates (bottom right) in iTune. When download is completed, sync to iPad.
http://i1224.photobucket.com/albums/ee374/Diavonex/8afe4ddede4f4fabb4e819174239d df4.jpg

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my compute

Please post options available

Hello Eainere,
Thank you for using Apple Support Communities.
It sounds like the phone is in recovery mode, and is not recognized in iTunes when you have it plugged in.
The steps to take next will depend on what Operating system you have installed on your computer.
For Mac OS:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
For Windows OS:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
All the best,
Sterling

I was updating my ipod touch now i have a picture of the itune symbol and a conection lead and it seems frozen what can i do ?, i was updating my ipod touch now i have a picture of the itune symbol and a conection lead and it seems frozen what can i do ?

I was updating my ipod touch now it is frozen and has a picture of the itunes symbol and a conector lead any ideas how to stop this ?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!

The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store.

I tried to update my iphone4 to enable iO5 and now my phone just shows itunes plugin picture??

I tried to update my iphone4 to enable iO5 and now my phone just shows itunes plugin picture??

Connect it to the charger and let it charge for a while. Then try again. Never upgrade your phone without first connecting the charger. Don't let the battery go dead or the entire device could become disabled.

I just tried to update my iPhone4 to iOS7 and after downloading, I got an error "4005" message; Now my iPhone is completely wiped out and I can't even get my pc to read it (just has a picture of the USB and the iTunes icon). HELP!!

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