I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives?

I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives? How do I get iTunes to show the device?

With iOS 7, the "call Decline" button is only available when the phone is awake. To decline a call when the phone is asleep, simply tap the On/Off button.

Similar Messages

  • Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

    Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

    So yu tried all of this:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    If you had then time for an appointment at ther Genius Bar of an Apple store.

  • HT4623 I started updating my iPhone 3gs but now it is locked and sim is not being recognized by the set

    I started updating my iPhone 3gs but now it is locked and sim is not being recognized by the set

    Sounds like you had the phone hacked to work on a network other than what the phone was originally locked to. When you updated the software on the phone it reverted back to the lock which makes your sim unusable.

  • I just purchased an Novella MiFi  ~ I have an Ipad 2 wifi only.  My ipad will recognize the device, but when I try to connect, is says I am not connected. Suggestion?

    I just purchased an Novella MiFi  ~ I have an Ipad 2 wifi only.  My ipad will recognize the device, but when I try to connect, is says I am not connected. Suggestion?

    Getting connected to a mifi the first time was goofy for me as well.  The message you are getting means you have not satisfied the security on the my yet.
    On mine, when I set it up, I had to declare a password.  But it never recognized that password for connecting devices.  Turns out the password was only used for changing system settings.   When connecting a device what it really wanted was the device code, similar to a router key- not your password.   So look through the paperwork and find the key, and try that.
    I think you mean novatel, who make a number of mifi units. 

  • I have just updated my iPhone 4 with latest IOS 7 and now wi fi greyed out and Bluetooth not working. Tried reset, restore everything - no use. Its out of warranty too. I refuse to pay for a new phone when clearly this is an apple issue not phone issue.

    Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • Can I update my iPhone from any PC w/o downloading and just logging in to iTunes account?  Can't find that option. thanks for the help!!

    Q:  Can I update my iPhone from any PC w/o downloading, just logging in to my iTunes acct?  Can't find that option.  Thanks!!

    You mean update your iPhone software? Yes, you can do that on any computer, but it REQUIRES an internet connection & yes the software needs to be downloaded unless already on the computer and the exact version for your model iPhone.

  • TS1398 just updated my iPhone  to 6..1.3 (10B329) and wi-fi wont connect

    Just updated my iPhone 4 to 6..1.3 (10B329) and wi-fi wont connect. I have rebooted the phone, forgot the the network, reset all network connections and still it can see the network but wont connect. Any help would be appreciated.

    I restored the phone to factory settings then restored last backup and it is now working, thought i'd add this in case anybody else had same problem.

  • Just updated my mac from Tiger to Mountain Lion. Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help.

    I just updated my mac from Tiger to Mountain Lion.  wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?

    I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package  I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation.  Still it didn't work.
    I have now uninstalled it (the proper way) and am going to try again.
    I appreciate your responses.
    Thank you!
    If this doesn't work - I am going to just buy Lightroom.

  • I downloaded the latest Firefox security update and my computer will no longer access the internet in any fashion, despite the fact that I'm still connected to the internet. Other browsers no longer work either.

    Immediately after I downloaded the latest firefox security update my computer will no longer access the internet. I still have a fine wireless connection but Firefox, Internet Explorer, Itunes, and every other program will no longer access the internet, saying there is a connection error. I even tried restoring my system to a previous date but it said that a security program was preventing it from doing so.

    What's the security program called? Is it '''Win 7 Security''' by any chance? There's a rogue AV app that will prevent internet access by that name. It comes in many different flavours, but it's basically the same product with different names depending on the operating system its aimed at. See screenshot.
    Do you have another computer you can use to download Malwarebytes? Or can you get a friend to download it for you and copy it to a USB drive? Download from here: http://www.malwarebytes.org/products/malwarebytes_free
    You can use the USB drive to transfer the program to your own PC and then install it.

  • I am so confused. I just updated my iphone 4 for that ios 7 and it keeps telling me to connect to itunes and i am on itunes right now! what do i do?

    So i decided to do an update for my iphone 4. and I did. but now it is saying to plug up to itunes? what? i am on itunes right now and my phone is plugged up tp the computer. What am i doing wrong?

    http://support.apple.com/kb/HT1808

  • I just updated my iPhone 4 to version 5.0.1, and although my contacts all appear to be still there, it's coming up with numbers rather than names in my messages. What can I do to fix this?

    I haven't changed any settings, I pressed merge with Icloud was that incorrect? Please help!

    If you made a backup in iTunes before upgrading you can access the data with iPhone / iPod Touch Backup Extractor.
    Can be downloaded from here: http://supercrazyawesome.com/
    This helped me getting my Notes back after the upgrade to iOS 5.

  • TS1363 I'm trying to update to newest software, but during proccess, an error accured, now the iphone 4s wont do anything, it only shows plug into itunes. when i do, the device is not recognized by windows or itunes. any ideas?

    im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?

    From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes.  Those affected have been exhausted by this ongoing issue.  To update or not to update?  And I always say never update unless you have to, and turn off all that auto update mess!
    I have two core2duo lappies running 32b vista.  My workflow dictates 32b fyi.  One is acer aspire running itunes v 11.1 (.0.126),  5th gen nano was originally formatted and works just fine on this machine to this day.  My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12)  Windows mounts it just fine.  itunes is not having it.  no shirt no shoes no service.
    I have both a 4th and 5th gen nano.  The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad!  Weird huh?  I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
    I'm at a loss on the thinkpad.  Scanned for intruders.  Cut the Lenovo bloat.  Executed system and reg maintenance.  Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail.  NO NO NO.  Every single dang port, every time on the thinkpad.  Has me feeling like others might get the same treatment by the next itunes update.  :|
    So in summary for me:
    5th gen nano and thinkpad are a NoGo on 11.1^  last working version for me = 11.0.1
    5th gen nano is working on an acer aspire 11.1.0  but no way in the world am I updating
    4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

  • IOS5 update for iPhone 4 problem. 2011 KIA hands free telephone system can no longer access the contacts.

    My brand new 2011 KIA Optima no longer has the ability to access the contacts on my iPhone4. Everything was working fine under 4.3.5. Is anyone else having trouble with iOS5 and a hands free tel system in their auto? I really miss the ability to verbally access the contacts in my phone while driving. This update has taken a great safety feature away from my ability to drive and speak on the phone.
    I have tried the following to no avail.
    1) performed a software restore to the phone via iTunes.
    2) performed a hard reset to the phone several times.
    3) deleted the telephone pairing to the car, performed a new pairing.
    4) update telephone to 5.0.1

    Only thing I can think of at this point is a full Windows reinstallation.  Not actually having the exact same board you have I can't really say for certain that Photoshop CAN work with a 7970.
    There is also the possibility that your 7970 is somehow faulty, though you wouldn't think it would work to do the other things you do if that were the case.
    All I can say is that I've been doing 3D work all day and the 7850 does work with Photoshop - though to be honest I've had a couple of crashes today when trying to set the color of the 3D Materials.  Thankfully Photoshop auto-saved my behind, and when it came back up the same operation to set the material color worked.
    Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
    Faulting module name: atio6axx.dll, version: 6.14.10.11762, time stamp: 0x50135a41
    Exception code: 0xc0000005
    Fault offset: 0x00000000012b396c
    Faulting process id: 0x32e8
    Faulting application start time: 0x01cda5754a48105b
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Windows\system32\atio6axx.dll
    Report Id: 1032c415-116c-11e2-8d9b-005056c00008
    Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
    Faulting module name: PlugPlug.dll, version: 3.0.0.383, time stamp: 0x4f2988c9
    Exception code: 0xc0000005
    Fault offset: 0x00000000000a98ca
    Faulting process id: 0x2eec
    Faulting application start time: 0x01cda566d11a1ad3
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\PlugPlug.dll
    Report Id: 6acbe6bf-1168-11e2-8d9b-005056c00008
    -Noel

  • Updating to iOS 5.1.1 computer or iTunes will not recognize the device

    Ok I have tried everything possible short of going to the apple store. My computer will not recognize my Ipod and it will not show in iTunes. The computer makes a noise when I plug the device in but nothing happens. The iPod is stuck on the dfu screen and will not sync at all.. Please help me out here... The iPod has never been jailbroken and I really don't feel like paying apple to fix something that the screwed up.. any help would be greatly appreciated.
    Things I have tried.
    1.) USB Isolation (I have plugged the iPod into every port on my computer)
    2.) Using Programs to kick it out of DFU.
    3.) Reinstalling all Apple related software
    4.) Stopping and restarting the mobile device driver
    5.) Screaming at the top of my lungs!!!

    ok well I figured it out heres the link http://support.apple.com/kb/TS1538http://
    I had to install the driver from the mobile device support folder to the parent usb composite device in device manager.

  • HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

    How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
    if I uninstall and reinstall itunes will my backups and library be lost?

    Hi meccamark,
    If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

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