I just updated my brand new iMac and now I get a white screen

I just updated my new iMac and all I get is a white screen.  It went from installing to the white screen.  I can do nothing but shut it down by pressing the on/off button.  When turned back on I get the white screen again.  What happened?  What can I do about it?

If the system is less than 14 days old, you said it was "Brand New", take it back and get a refund and then buy another. Apple has a 14 day No questions asked return policy for full refund. Take advantage of and get a system that works correctly. The one you have certainly isn't.

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    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
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    Kernel text base: 0xffffff800c000000
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    System uptime in nanoseconds: 14878791516850
    last loaded kext at 19257901999: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8e23c000, size 24576)
    last unloaded kext at 101903806602: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8e4b0000, size 8192)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics          8.1.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.GeForce          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleIntelFramebufferAzul          8.1.8
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4360          800.21.45
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
    com.apple.nvidia.driver.NVDAResman          8.1.8
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.CoreStorage          380
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.iokit.IO80211Family          600.34
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Ext HDD 1021
    Thunderbolt Bus: iMac, Apple Inc., 23.10

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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    Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 22 20:16:35 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 22 20:16:40 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 17:56:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 23 17:56:55 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 18:00:17 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 18:01:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 18:16:40 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 23 18:16:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 18:17:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 18:17:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 18:17:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 21:19:31 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 23 21:19:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 21:20:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 21:20:09 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 21:20:11 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 21:59:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:01:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:01:39 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:01:44 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:01:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:19:36 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    Mar 23 22:20:39 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 23 22:20:52 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 22:21:00 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 22:21:08 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 22:21:10 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 23 22:21:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 24 08:30:25 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 24 08:30:43 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 24 08:30:51 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 24 08:30:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 24 08:31:01 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 24 08:55:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 25 19:35:36 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 25 19:35:58 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 19:36:06 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 19:36:14 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 19:36:59 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 19:37:07 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 19:37:15 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 25 20:24:41 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 25 21:19:56 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 25 21:19:57 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 26 18:06:56 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 26 18:07:13 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 26 18:07:21 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 26 18:07:29 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on any channel (directed scan)
    Mar 26 18:07:31 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Could not find "myRouter" on channel(s) 11
    Mar 26 18:45:28 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:19:e3:0c:bf:77
    Mar 26 18:45:45 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 26 18:45:53 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Error: WirelessAssociate2() = 88001006 for network myRouter. The operation timed out.
    Mar 26 18:46:20 jonathan-boards-computer /System/Library/PrivateFrameworks/Apple80211.framework/Resources/airport: Currently connected to network myRouter
    I'm guessing my failures might be due to one of two problems; inability to find the router or connection timeouts; does anyone know how to monitor/snoop this connection and/or fix this problem?
    Thanks
    iMac Mac OS X (10.4.8)
    iMac Mac OS X (10.4.8)
    iMac Mac OS X (10.4.8)

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