I just updated my creative cloud and I desperately need to edit a clients pictures but I keep getting message that lightroom 5 trial is over...I had creative cloud before and thought it was still active...I also have lightroom 4 which will not recognize m

Having trouble thought updating creative cloud would help don't know whats going on? Have to edit pictures for client now...CAN YOU PLEASE HELP?

Stephenbracc if you have an active Creative Cloud membership then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing Lightroom from authorizing your membership.

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When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
Peter

I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

I have iMovie 09. I just erased my external hard drive, but it is still formatted for the mac. However, iMovie will not recognize the hard drive. It shows the only hard drive available is the computers. How do I get the external hard drive to show up?

In Finder's Menu, select Go menu>Go to Folder, and go to "/volumes". (no quotes)
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1 or 2 if there are no real files in them, and reboot.
If it does contain data...
http://support.apple.com/kb/TS2474

Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7

Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7

See this previous discussion;
https://discussions.apple.com/message/12341443#12341443

I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download. I have OS X which is not compatible with it.

How do I download iphoto? I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download. I have OS X which is not compatible with it.

I tried to update my iphoto from 9.2.3 on my MacPro and it is failing to download
What is the error message?
How did you originally install iPhoto? If you installed iPhoto from an iLife installer disk or a system installer disk, that came with your Macs, use the updaters on Apple's Software Update page.
Else update from the Updates tab at the App Store.

Is there a problem with iPhone update server, I can't seem to update my IOS on my wife's 3GS iPhone, keep getting message that the server is not reachable, yet I am connected to internet and had no problem syncing the phone or downloading iTunes software

What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??

Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I'm trying to download a movie, but I keep getting message error that I have no more room and that I must delete some photos or videos in order to download more movies. How do I delete the videos in order to order more?

I'm trying to purchase and download a movie, but I keep getting message error that I have no space. The error states that I must delete some photos or videos in order to download. I've gone to iPod then edit and deleted some videos, but I'm still getting the message. What is the correct way to delete the videos and should they still be there.

They wont still be there if you delete them,but if you have those same photos on the main computer.

HT1420 Trying to get latest version of Itunes and keep getting message that Apple Mobile Devices failed to start, do I have authorization. I am only user. I have uninstalled old version of ITunes, becuase I kept getting errors. What do i do?

Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?

Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh

How do I upgrade my browser? I have Mac OSX 10.6.8 and Safari5.1.10. Keep getting messages that I need to upgrade

I have a Max OS X 10.6.8 with a Safari 5.1.10 browser. I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to. I am prettu computer challenged so would appreciate any help and please keep it simple! : - )

Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
Instead of, or in addition to, try Mozilla FireFox web browser, instead.
Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
Good Luck!

Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.

Keep getting message that I have a valid id and password but not a valid account

keep getting message that I have a valid id and password but not a valid account

You waited 10 minutes for an answer and then decided to go away?
Good luck with your Galaxy.

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

guyfromplantation wrote:Don't have a network.
That would be problem number 1. The device MUST be connected to the Internet to download software updates.
I am guessing you are trying to download an iOS update, common causes for the error you mentions are Anti-Virus or Firewall software on the computer preventing files from downloading.
If this doesn't address your issue, try rewording your issue so that we can better understand the problem you are having.

Games won't open, keep getting message that it can't connect to Games Center even when opened thru same; reset and reboot not help; any suggestions?

I keep getting messages that the games cannot connect to the game center. Even when I try to open using the "play" incon in the Game Center, I get the same message. The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work. Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
Thanks.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I keep getting message that not connected to Internet when trying to access an so site such as amazon, when I can still access other areas of Internet such as banking

Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

HT3412 Want to order books but received the following message, "your book appears to have unedited text which will not print in your book." What does that mean?

Please help. Want to order completed book but received the following message, "your book appears to have unedited text which will not be printed in your book." What does that mean? Why did the program let me use text that will not print?

Go thru every page in the book and look for any text box. Unused text boxes will have somegthing like this in them:
or this:
Just put a space in those text boxes where you didn't put text previously. Check the inside flaps of the book jacket also.

I just updated my creative cloud and I desperately need to edit a clients pictures but I keep getting message that lightroom 5 trial is over...I had creative cloud before and thought it was still active...I also have lightroom 4 which will not recognize m

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