I just updated my I pad and now it wont open and says that I have to restore it back to factory setting and will lose all my data on I pad, all I did was try to update I dont wont to lose my data as I am not sure if I have back up my photos
I have just updated my Ipad mini the latest version (so I am told) but it has stopped my I pad from working and it says that I have to restore it back to factory settings etc. and will lose my data as I dont know whether I have fully back up my photos which I dont wont to lose what do I do??????????????????
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
Similar Messages
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hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
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Tried to restore my ipod I just wanted to back to factory setting and delete everything on it. I did it and NOW everything is erased, gone, and stuck on the apple logo. Populated that it is in recovery mode and needs to be restored. Clicked on restored and error (1) came up. So now I have a useless iPod that I purchased. Big apple user minus my laptop. 2 iPod, 2 iShuffles, iPad, 4 iPhones, iMac 27 inch. If this isn't rectified I will never buy and continue to push my consumers, family, and friends on my bad experience with apple. iTunes is up to date and now I am concerned that if do anything to my phone this same problem will happen.
Marc Rastovic
<Personal Information Edited By Host>Hello, Marc.
Thank you for visiting Apple Support Communities.
Error 1 or -1 can be very tricky to resolve and sometimes leads to a device needing service. That being said, here are the steps I would go through first for this specific error.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If the iPod is still unable to be restored it may needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service. This link will also allow give you the option to contact Apple Support for possible additional troubleshooting steps and options.
Service Answer Center - iPod
Cheers,
Jason H. -
After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!
Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work. -
I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.
When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year. -
After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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I have iPhone 4S and now in India it's say that invalid sim
I have iPhone 4S and now in India it's say that invalid sim.what can I do??
If you have a free Yahoo account, access from a mail client is not supported, according to Yahoo. It may work sometimes, but not consistently. You need a paid account. A free account is accessible only through the webmail interface.
You might be able to get Mail working temporarily with a free account by logging in to the webmail interface and confirming your identity, if prompted to do so. -
Does anyone know if my iphone 5s contents are backed up automatically within icloud. Because i need to take back to factory setting and prob will lose everything on my phone
If iCloud Backup is turned on in Settings->iCloud->Backup
The iPhone will backup automatically, when its plugged in, locked, and connected to Wifi.
So if you let it charge while connected to wifi recently for a few hours and did not use it, it probably backed up.
If you can still access the iPhone, you can check the date of the last iCloud backup in Settings->iCloud->Backup -
How to take Mac Mini 10.5 back to factory setting and reinstallation
How to take Mac Mini 10.5 back to factory setting and reinstallation. I have printed off the instructions - followed U tube but still cant get the start up to bring up the recovery menu - anyone please give me ideas. I have just purchased new Mac Mini Yosemite and want to give the other to my grandaughter - wondered if it had something to do with my keyboard which is a Logitch Classic Keyboard 200 - assistance please.
many thanksthank yo so much Niel - I do still have the original DVD's and tried restarting whilst holding down the C key - I assumed the windows key is the option one on the logitech keyboard - will give it another go - many thanks.
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I only use my ipod touch for downloading audio books with Overdrive and do not use itunes on it. Today I charged my ipod on my mac, and my mac screen now tells me that itunes has detected that my ipod is in "recovery mode" and I need to "restore" my ipod, but the message warns that if I "restore" my ipod, I will lose all my settings and be back to factory settings. All that shows up on my ipod screen is the itunes logo and a charging cord. I would be so grateful for some help.
When in recovery mode you can't backup the iPod.
You will have to restore via iTunes. See:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have no problem getting on the internet on my macbook but when I try the same network with the same password on my imac it says that the password is invalid. We have tried resetting the router. Resetting the PRAM, resetting the network to default settings. It happened yesterday and I haven't been able to figure anything out. Please help.
Try resetting your login keychain in keychain access. sounds like a keychain issue to me
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My iMac, running 10.10.3 seems to have an interesting issue. Since the last round of apple updates[ including photos 1.0]safari has been dropping my "News" bookmarks folder. It disappears on restart or when trying to add a bookmark to any folder. I am able to restore it with time machine and it will stay in place until all of a sudden .I notice it is once again gone. Restore and its back. Quite a pain in the butt. Any suggestions on a more permanent fix would be appreciated.
Thanks, wife has iPad on holiday so I could not check it. iCloud occurred to me but I am fairly new to it as prior to iPad we had no need of it. Thanks again Linc, I've tried it a couple of times this afternoon and it seems to be sticking around. Hugh
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