I just updated my Light room to the 5.7 and now it ask for a serial number?
I just updated my Light room to the 5.7 and now it ask for a serial number when I try to open it, I have the CC plan,anyone know what I should do? Support didn't help much in chat.
You have probably downloaded the standalone version and installed it. It will have to be removed,, and then you will be able to install from the CC application manager.
Similar Messages
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I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
i'm trying to open the photoshop and it's asking for a serial number how can i gent a serial number for photoshop, i buy the photoshop here
What version of Photoshop are you using?
Did you purchase it outright, or do you have a subscription?
Gene -
Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?
The App Store version of Aperture will never ask for a serial number so something got confused on your system. Did you ever have a non App Store version of Aperture installed? Did you download the trial version for some reason?
You can try moving Aperture from the Application folder to the desktop and then going to the App Store. Log in with the same Apple ID you used to purchase Aperture and you should be able to download it again.
regards -
My PowerBook had Adobe Creative Suite 4 on it before it died. I had to have a new hard drive and ram disks installed. Now I can't reload the Creative Suite. How can I do it? I don't really need to upgrade for my purposes.
I must admit I am not very computer savvy. I'm 81 and probably will
not pursue my work much longer. I have published and helped publish
self-published books for individual writers and companies since 1995.
I simply cannot, nor do I want to, afford to buy a CS4 upgrade, even
at the reduce price of $600 they offered. My wife has been handicapped
since have strokes in 2006 and later years. I can live without it if I
have to. However, I paid for it and hoped I could get it on the
laptop. You may be right about them asking for a serial number of an
older version, which as I said, I don't have. -
i just updated my iphone 4s with the new IOS6 update and now everytime i try to connect to my wifi it brings me to the apple page and will not connect to the wifi at all.. someone please help
I have the same problem, no way to change the old username in icloud on my ipad after update to ios7. Enybody knows a solution or where to look for a solution?
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Just updated my iPhone 5 to the new IOS 7.0.6and now when I make or receive calls, the other person can't hear me. I have tried doing a hard reboot and resetting the network settings, but neither of those solved the problem. Any suggestions??
Hello AllieCLT,
The following article provides troubleshooting steps that can help get your iPhone's microphone working.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen -
So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?
- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup. -
help me please
No. If it's in recovery mode, there is no data left on the phone. If you didn't back it up before you started, the information is gone.
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Why is it asking for a serial number that isn't on the box?
So I am trying to reinstall my iwork from the install DVD and it keeps asking for a serial number that doesn't seem to exist on the box. HELP!
Yes AppZapper is good but there are things it doesn't find, like the file Peter told you about. There are very recent posts about this issue.
http://discussions.apple.com/thread.jspa?threadID=2194749&tstart=0 -
I just updated to 4.0.1 on my mac and now it says "Firefox is currently in offline mode and can't browse the web". It is not my internet since I am using Safari just fine. Any suggestions? I sure wish I wouldn't have updated!
Make sure that Work Offline is unchecked: File > [] Work Offline
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I have just updated my iPad2 with iOS 6.3.1. and now I am unable to access my home network. The Wi-Fi icon in the status bar is not shown.
Under settings, Wi-Fi it shows my network name and under the Wi- Fi menu, chose a Network it shows it is searching for my network by name and continues to run and run without finding the network.
Prior to updating to iOs 6.3.1 my system worked perfectly.
Can anybody help please.1. Turn off router for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
so i just updated my iPhone 4 to the iOS 7 but now the screen on my phone is saying "Could Not Activate Phone" So what should I do i need this fixed now
Can someone please tell me what to do. I need for something in 30 minutes
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I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?
To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck. -
I just updated my IPhone 4S to 7.0.3 and now it won't sync to my iMac
i just updated my IPhone 4S to 7.0.3 and now it won't sync to my iMac. The error message says the IPhone can not be used because it requires ITunes version 11.1 or later. Download the latest version of itunes.
I tried updating itunes but it says I have the latest version. Suggestions???No they did not ,at the point you described it was already wiped ,good to see you had a backup
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