I just updated my MAC operating system and when I went to open a recent document in numbers, the document that opened had none of my data and was formatted differently. Can I get my document with all my information back?
I just updated my MAC operating system and when I went to open a recent document in numbers, the document that opened had none of my data and was formatted differently. Can I get my document with all my information back?
I suggest the easy stuff first:
1) quite Numbers and restart Numbers
2) reboot the computer
After that try opening the same document in another user space
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I just update my Mac operating system from Snow Leopard to Yosemite and now have to upgrade my Epson Printer WF3540 so that it will be able to scan. Will Adobe be compatible with these softwares?
Hi spiritentrep,
What Adobe software are you referring to? Are you using Acrobat? You should have no problems running Acrobat XI on Yosemite, and as along as you have compatible scanner drivers for your Epson, you should be fine there as well.
Best,
Sara -
I just changed my operating system to OSXSnowLeopard. Now Compressor won't open. Final Cut opens and operates, but not Compressor. What can I do?
If you reinstall, use this tool – a free down load from Digital Rebellion.
Russ -
Just updated my Ipad operating system and one of my apps starts but then the screen turns white, with only the advertisment at the top showing
The normal suggestions.
Close the app,off fully. Double tap the home screen then touch and hold any of the icons on the task bar until they jiggle, then close them all off by touching the - sign.
Then reboot the pad and try the spp again. If same issue, delete the app, then reload it. ( no charge). You may just have a bad copy. If continues, write to the developer, they may need to do an update. I have an older version of the same app and it works fine.
Since yours is the ad supported version, they are maing real sure you see the ad. Is it as simple as you need to click thru the ad to get to the game? -
I have just bought and updated my Mac operating system to 10.8.2, also updating iPhoto (as my mac suggested/requested)... now I dont have the option to share my iPhoto books to idvd... why? what can i do to rectify this?
now I dont have the option to share my iPhoto books to idvd... why? what can i do to rectify this?
Purchase iLife 11 (includes iDVD) ON DISK.
IDVD is a wonderful piece of software and well worth the low cost of $40.
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219 -
I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I cannot afford an upgrade does anyone know of a work-around for this problem?
Hi Daddyfred,
CS4 Photoshop has not been tested on Yosemite. But still you can try the Java 6 update using the below link.
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Thank you for posting on Adobe Forums. -
I need a copy of the PDF guide for version 12 I have just installed - the link that appears in searches takes me to version 13. Where can I get the version 12 copy please? (I bought the Photoshop Elements and Premiere Elements pack, but have only just installed and started to use).
Hi,
You can find the Help Archives at Adobe Premiere Elements Help | Archive
Regards,
Premiere Elements Team -
I just updated my mac from Tiger to Mountain Lion. wiped the computer clean and started fresh Loaded Photoshop elements 11 (brand new in the box) and when I try to start it - it comes up saying - Licensing for the product has stopped working contact for help. in Looking for help I was directed here. what do I do?
I don't know enough to not follow directions. I bought the software brand new in a sealed from factory box. Had it sitting around until - last week when I deleted flash on my computer and had to upgrade to the new OSX. Mountain Lion doesn't use iPhoto - so I had to go with something else. Since I already had this new - unopened package I opened it up. Shut down all running programs - inserted the disk and followed all the directions for installation. Still it didn't work.
I have now uninstalled it (the proper way) and am going to try again.
I appreciate your responses.
Thank you!
If this doesn't work - I am going to just buy Lightroom. -
I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.
Hi there,
This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
-Griff W. -
I really have liked Firefox but now I am having a lot of problems with "myinfotopic" and all the adds that pop up unwanted. I don't know how it got in my computer and I can find no way to get rid of it. I have a service called Answers by Technical Support and they say the problem comes from your website and they can't fix it. There is an add the runs across the bottom of the screen and before I updated Firefox it would just stay on the screen and obscure whatever I was looking at. There would also be adds that would slip out from the side of the screen on each website I went to. Both types of adds could be removed but there was always another one that popped up when I went to a new site. Also, before I updated Firefox pages would just start opening automatically and I have no idea where they were coming from.
On your browser I also have the security warning coming up 2 times every time I go to my start page to try a new search for something..
I like your browser better than any I have tried but I will have to change if you can't help me fix this.
Please advise what I can do.Try removing these extensions:
* AllCCheeappPreiicie
* DownSave
Open the Add-ons page using:
orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. If they can be removed great, if they can only be disabled, disable them for the moment.
Usually a link will appear above a disabled extension to restart Firefox. You can complete your work on the add-ons page and click the link as the last step.
Does that help?
To continue the clean-up:
(1) Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to see the most recent infiltrations, I mean, installs. Check the install dates often reveals what was bundled with what. Try to uninstall everything you don't want.
(2) Supplement your regularly security scans with the malware cleanup tools listed in this article: [[Troubleshoot Firefox issues caused by malware]].
Can you get back to normal? -
I had an episode of a tv show series on my IPOD NANO 8GB. I just bought a new episode of the tv show and I went to put it on my IPOD NANO 8GB and it removed the first episode off my IPOD NANO 8GB. Now, all I have is the new episode of the tv show on my ipod and I can't get the other back on there. How do I get the other episode that I had on there first back on to my IPOD NANO 8GB with the new episode on my ipod? Please Help Soon.
Hello Lisa,
Double check your iPod's sync settings from under it's TV Shows tab in iTunes. Make sure it is not set up to sync only unwatched episodes.
B-rock -
My ipod is showing "disabled". I have tried to restore it but it says that I need to put in a code on the ipod to unlock it. Unfortunately I cannot get past the "disabled" screen to put in a pass code. I am stuck.
- If you get the iPod in recovery mode the scrren will show an iTunes icon and USB plug and iTnes will say it found an iPod in recovery mode.
- It is tricky to get it in recovery mode using the buttons. You can ty this program.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov
- Is still not usccessful, place the iPod in DFU mode and then restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I recently updated to the latest version of FF (12). Now when i try to open a URL from an email INSIDE Outlook 2010 it opens in what ever tab FF has opened. I want to be able to open the URL in a new tab. Using the CTRL feature does not work from inside Outlook.
Hi,
Try this:
Preferences > Tabs > Open links that open in a new window in: New Tab -
How can I do the recovery of my mac mini with my western digital password protected hard disk (it's my timemachine) when I do the process of recovery everything goes well until I have to choose the date of a previous saving from which I can do the recovery nothing appears.
In the sidebar of a Finder window, select the icon representing your startup volume ("Macintosh HD," unless you gave it a different name.) At the top level of the volume are folders with these names, among others:
Applications
Library
System
Enter Time Machine and select the most recent snapshot, which is behind the frontmost window. Are those folders present in the snapshot? -
Hi last year l paid and had Lightroom 5.4 downloaded to my PC can you tell me if l can get this as a disc cause my PC is liable to crash or have l got to but another version of the programme. My order no is AD002240760UK and it was purchased on 13/5/2014. Please answer me. Thanks.
G.Millard.If you have a Hard Copy, hand written or a computer file and printed out, of the LR Serial number you got when you bought and downloaded LR that is all you need. LR can be downloaded from the Adobe Products Updates page and reinstalled. Then all you need to do is license it using that serial number you got when you originally purchased it.
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