I just updated my mac software to 10.6.8 so I could install iTunes. When I go to iTunes and click to go to the store, it loads but then it goes blank. ?? Help please
I've deleted/uninstalled iTunes and installed it again but it still goes blank when I click on the iTunes Store.
Hello stacy83
Check out the article below for issue with connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
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I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510 printer) from Excel or Word. When I click on the Print menu item in Excel, there is a flash in the background like it is trying to open the print window, but nothing else. I am able to print from other programs like TextEdit, Mail or KakeidaGraph. As far as I know I have the latest Epson print driver.
Also, I am also unable to open an existing Excel or Word file from the open menu - both programs lock up and do not respond. I have to force quit. After I restart Excel or Word I can open an existing file by double clicking on the file, but if I again try to open another file from the open menu, Excel or Word lock up.
Any similar problems?Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Hi just converted avi file to mp4 the film will play but there is no sound help please
hi
Just converted avi file to mp4 the film will play but there is no sound help please.
Thanking youFirst repair your QuickTime from Control Panel and see if it helps.
If not, refer to this article to troubleshoot:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362 -
My iphone was updating to IOS6 from IOS5, then I thought by turning off my iphone it will cancel the update. It did, but now it keeps turning on but not compleely only until the apple sign shows up then turns off. Help please!
You will have to try putting it in DFU mode and allowing it to update. Once it has begun, you can't stop it.
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This morning I was able to access iTunes Store on my computer and iPod 5G - and now I cant access the store at all - something about my network connections - help? ive restarted rebooted
Thank you so much for replying. But resetting my apple I'd Password seems to have done the trick. I am able to download apps :). Got me worried I even uninstalled kaspersky 2012 :( got to reinstall back
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I just updated my Mac OS to Yosemite. Every other program is working fine, but not Photoshop. I've tried everything mentioned in the forums, including updating the JAVA program, a restart and still PS will not open, giving me a "An unexpected and unrecoverable problem has just occurred. Photoshop will now exit." warning. HELP! I rely very heavily on this program and my attempts to obtain help from Adobe have been utterly futile.
Reinstall Photoshop CS5 to replace the files damaged by the MacOS 10.10 installer.
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Some clot got my wfe an iphone for her 70th birthday. I have spent hours trying to sync it to my computer for emails. I get one message saying that my user name or password are incorrect and another saying that The POP account is already configured'. Before I convince my wife to return it to the shop, can any one give me advice please?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to copy photos in folder on desktop to a flash drive but keep getting error that there is not enough free space when there is. I read to delete trash with the flash drive in but that still doesn't work. Help!!
How is the flash drive formatted? Open Disk Utility (Applications>Utilities) and see how it's formatted - that might be the problem.
Clinton -
Hi,
My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?
Thank you.First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.
Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.
Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.
Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance. -
ipad 3 64 GB wifi and cellular though no sim at present.:
A week ago I began the process of downloading iOS 8.1 and the ipad is now unusable for 'veryfying update' is still on the screen. I cannot power off or do anything except watch the message. Help would be so appreciated. Thank you.Try a reset by holding the power and home keys down until the Apple logo appears.
Barry -
ITunes Match says loading but then screen goes black and nothing happens
I've just subscribed to iTunes Match so I can have my music on my new iPad mini and I got my housemate to switch it on in the iTunes on the computer at home with all the music on (I'm away for work) and when I enable iTunes Match and open music it says loading iTunes Match and then just goes to a black screen with a white bar at the bottom and nothing loads, why isn't it work? do I need to do something in my main iTunes I was hoping it would just work with my Apple ID as I am away for work for 3 months and want my music now!
Thanks!Don't DL Flash from web sites. If you have Adobe Flash installed it should be in System Preferences and you can find the latest version and download from there.
If you are installing for the first time,this is where to DL it.
http://get.adobe.com/flashplayer/ -
I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Aperture Help needed: Adjustment panel is blank, although metadata and library panels normal. Thumbnails appear normal but when RAW (CR2) file is loaded, it appears with a dark blue cast, and does not load into the adjustment panel, and is not adjustable. Suggestions please
You may need to register your camera with the the launch service database again, see this post by Alan Roseman: Re: Aperture 3 preview of raw file greenish
There is a "typo" in the command given in the link above, so read also the following posts on how to correctly enter the command and how the fix is supposed to work
Good luck.
Post back, if this does not help.
Regards
Léonie -
Help
Some more deatils would be helpful. Is it a brand new iPhone? What are you doing when it asks you the questions? As much detail would be great!
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Please can someone explain how to delete and email address that when typed in brings up one name but when you hit return to confirm it jumps to another name. I can't find them in my contacts list but they do come up when you type the first few letters of a name.
EG If I type xyz and the name of the person comes up, when I press return to confirm that's the one I want then it jumps to [email protected], always the same def address.
I can't fathom it out.
Thanks
TerriTry this:
Start a new email. In the To address bar, type in xyz like you normally do, press return to confim, and when the address you want to remove shows up in the address bar, move your cursor over the address you want to delete.
A small triangle next to the name will show up. click on it, a drop down menu will open, click Remove from Previous Recipients List. Then do the drop down menu again and Remove Address.
Good luck.
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