I just updated to 10.9.2. Now I can't get mail on yahoo or gmail and I can't delete or move messages
Any help to get my mail and be able to use it through iMail would be appreciated
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Similar Messages
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I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?
It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.
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i just updated to the new software, now im getting error when i send a txt "cannot receive in box is full" ive deleted alot and cant get this fixed, also when i first did the update i lost all contacts, pics and it deleted all txt conversations after several restores i did get all that back but cannot receive txt, any suggestions?
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?
Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred -
i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading
Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I've spent 6 hours trying to update my iPad, and it doesn't work. It can't get past trying to back up, and just stops and gives an error code. I've deleted the backup, re-synced, and tried again and still no luck. What do I do now?
I am not running any antivirus software on my Mac, and I have the firewall shut off. Any other ideas? I have not problem downloading all other Apple software updates. I downloaded the latest iTunes software before starting the iPad update process.
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How do I get my iMessage to work? I just updated to iOS 7. Now it won't allow me to iMessage through my phone number
Hello, Cubby21.
Thank you for using Apple Support Communities.
Here are the best resources for troubleshooting issues with Message.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H. -
I just updated to ios 7 but now facebook won't open on my phone. There is a blue dot beside the Facebook icon on my phone. Suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i just updated my iphone to ios5 now when i go to music it says 'no content' when i checked my capacity it shows 7.9gb in 'other' . i can also see all my music and apps on the device menue in itunes.
I went to the Summary page of iTunes and checked "Sync only checked songs and videos". Synced again, and no songs were playable. Unchecked my only playlist and synced again. All the songs were gone as expected. Checked my playlist again, and all the songs were there. Looked at them under the music tab, but they were all grayed out. Tried to play any of them, but could not. Tried to sync again and received the message, "The iPhone could not be synced because the sync session failed to start."
Every time I connect my iPhone 4 to iTunes, it says "iTunes was interrupted while restoring the contents of the iPhone ____. Would you like to restore this iPhone again now?" I click "Continue Restore" (I'm tempted to click "delete backup.) It then says, "An error occurred while restoring this iPhone (-54). I click OK. I'm redirected to the "Set up your iPhone screen". It's already selected to "Restore from backup of ___'s iPhone". Click continue. It restores for about 2 minutes. iTunes says my settings have been restored and wait for it to restart. And again the message that "iTunes was interrupted..." (see above). Crap.
How do i get this back to where it belongs? -
My brother has just updated his iPhone, it's now not accepting either his password or apple id to update apps, any ideas how to fix it?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I updated my 3gs to 6.1.3 now I can't get mail the phone constantly restarts itself and I can't get it to Restore thanks Apple what can I do?
Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
What else could be done? I've read several post regarding this and it seems like Apple has no solution to this yet. Very dissappointed. -
I just updated my iPhone 4 to iOS6. In the process, I ran into a problem and had to restore factory settings. After syncing the phone, I see that 218 apps need to be updated. When selecting "update all," it says "Cannot Download. There is not enough available local storage to download these items. You can manage your local device storage usage in Settings."
How can this be the case when I haven't changed any apps from before updrading to iOS6, and I don't have any music yet on the phone? Why is it telling me there is not enough local space?Hi RileyAvaCadenRiver,
If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
Apple: iTunes 11.1.1
http://support.apple.com/kb/DL1614
Regards,
- Brenden -
installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.
I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug
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I just upgraded my iMac to OS 10.8.5 from 10.6.8 and now I can not get the calendars on my Mac and my iPhone 4s (running iOS 8.3) to sync. I already tried replacing the calendars on the phone with those on my computer but nothing happened.
Set up iCloud
Set up iCloud (2)
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