I just updated to 4.0.1 and I get the "We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts" However, it just keeps popping back up, firefox never restarts!!!

This morning I had a popup on my Windows XP PC stating that the 4.0.1 update was available. I upgraded. now, i receive the following error: We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts. You can submit crash report data, blah blah blah (which i have submitted several)
But, firefox DOES NOT ever open. It just pops back up with that same report window, over and over.

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

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Do you have Final Cut installed on your machine?
If so, you may want to look at this article: http://support.apple.com/kb/TS3528
Let us know if that helps.

When I try to open Firefox I get a message: Mozilla Crash Reporter: firefox had a problem and crashed. Will try to restore your tabs and windows when it restarts. When I click on restore this same error box keeps appearing

I can't open Firefox and thus can't get to my.yahoo.com or any of my bookmarks.

Everything is good. Downloaded 8.0 and got fully restored - bookmarks too. Thanks for being so helpful, Swarnava.
JackDrake

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

do not know what's going on but the Firefox crashing, and is still crashing, and crashing back again ..
This problem is not resolved for a long time 'and I wonder why not fix this problem so far?
These details.
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.

I was having the same problem.... But I keep forgetting that when you upgrade firefox... or it updates automatically... you need to right click on the firefox start up icon, go into properties, click on the compatibilities tab, and put a check in the "Run This Program As An Administrator" box, then hit apply. Start Firefox, and it should work OK. Problem is...each time you upgrade firefox and/or I think Adobe flash... you need to make sure that box is checked. This is on Firefox 15.0.1 with Adobe Flash 11.4.402.278 all up to date, Windows 7 64bit. If Firefox has Adobe flash add-on, it needs to run in admin mode or it will crash.

Firefox worked before, but now, when i try to start it, i get and error "We're sorry. Firefox had a problem and crashed". I tried to reinstall it, to reboot, nothing helps.

Hi,
Firefox worked before, but one time my system crashed. When I rebooted, Firefox won't start anymore. All I got is a pop-up window, saying We're sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Problem is it never restarts. When I press Restart Firefox button, I get the same message. I tried to reinstall Firefox, to make a new profile, rebooted the system, nothing works. What can be done ? Thank-you.

Of course I checked firefox crashes. I searched and haven't found my problem. I used Firefox 5 when it happened, then, seeing it doesn't work no matter what I do, I upgraded to 6. The same problem. So it's not 5 or 6 related. Computer probably wrote something to hard disk when it crashed and now the file is corrupted and prevents Firefox from starting. I don't know what file (or part of the registry) is. I could erase everything, but that would mean I will lose every Firefox settings and I don't want that. Now I am using Google Chrome to write this. I miss my Firefox. :( What else can I do ?
This is the error I get when I try to start Firefox:

Im trying to upgrade my firefox and I get the incompatible browser message. Im runnning Mac OS 10.5.8 which according to your system requirements should be fine?

Im trying to upgrade my firefox and I get the incompatible browser message. Im runnning Mac OS 10.5.8 which according to your system requirements should be fine?

You can not update to 7.0.1 because you have PPC, read here the solution chosen for more information:
https://support.mozilla.com/en-US/questions/891475
thank you

Installed Firefox on Windows 7, etting error "Firefox had a problem and crashed...couldn't find crash reporter's settings.

Error pop up:
Mozilla Crash Reporter
Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts.
Unfortunately the crash reporter is unable to submit a crash report.
Details: Couldn't find the crash reporter's settings.

Image of error attached.

Firefox crashes upon start with the error message: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

I have tried to open firefox multipul times only to receive the error message:
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.

http://kb.mozillazine.org/Firefox_crashes

A Mozilla crash reporter appears. And says Firefox had a problem and crashed. What do I do?

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Firefox had a problem and crashed

I got this "Firefox had a problem and crashed" started this morning. It crushed every time when I tried to start it, even with safe mode. I tried uninstall and reinstall Firefox. But it didn't fix the problem. Below are the list of the crush reports:
bp-24ed344a-6d03-4341-aa9d-f3c6f2140917
bp-3c53dc49-c3d3-4222-80bf-be77d2140917
bp-1d35cd40-c223-45e2-9395-87b7b2140917
bp-1b0956a8-6329-4fe7-8174-3282c2140917
bp-dc1cf498-839a-41d1-b485-cc3b82140917
Please help! Thanks!

Thank you, Philipp! It solved my problem.

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

See:
* http://kb.mozillazine.org/Profile_backup
You can transfer files from the old profile to that new profile (be careful not to copy corrupted files) 
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I am trying to download iTunes and am getting an error message: "MobileMe Services encountered a problem and need to be closed"

I am trying to download iTunes and am getting an error message: "MobileMe Services encountered a problem and need to be closed"

Hello dananbar,
Thank you for the details of the issue you are experiencing when installing iTunes. I recommend following the steps in the article below when getting an error message trying to install iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
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TS3430 does anyone know how to fix itunes when you get the message that it has encountered a problem and needs to close

does anyone know how to fix itunes when you get the message that it has encountered a problem and needs to close

You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks

Gmail in firefox won't open file selection window when adding attachments, no errors, just nothing. Chrome works fine on same computer. Firefox is up to date

when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer.
I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002.
Thanks for your help

Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
Type mail.google.com in address of website area
Click Allow
Try to open attachment window now.
Restart FireFox and try adding attachment again.

When I try to open Firefox I get "We're sorry, Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

I have been using Firefox for several years. Now, when I try to open it I get the above error message.

Hi graham12345
This looks like a problem with hardware acceleration.
Are you sure that staring in Safe Mode isn't working?
You can use one of these to start Firefox in Safe Mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
*http://kb.mozillazine.org/about:config
You can consider to modify the prefs.js file and add some of these:
user_pref("gfx.content.azure.enabled", false);
user_pref("gfx.direct2d.disabled", false);
user_pref("layers.acceleration.disabled", true);
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
*http://support.microsoft.com/kb/2670838

I just updated to 4.0.1 and I get the "We're sorry. Firefox had a problem and crashed. We will try to open your tabs/windows when Firefox restarts" However, it just keeps popping back up, firefox never restarts!!!

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