I just upgraded my imac OS to 10.6.3 I got a message to upgrade firefox too and don't really know which or what to do?

I haven't really changed anything since I got this imac new in 2007. My friend had me install firefox - I don't remember it-how or what to upgrade to ? as i get a message to upgrade? What version does my OS handle? why is flash blocked on facebook? I am ignorant of what to do? can any one help?

Security Issue: Update your Flash Player '''Version 17.0.0.134 https://www.adobe.com/products/flashplayer/distribution3.html'''
That "message to upgrade," upgrade what? Did it come from the program,
or a pop-up, or what?
. '''Whenever you get a message / popup that'''
'''software / files need to be updated;'''
'''DO NOT USE ANY OF'''
'''THE PROVIDED LINKS'''
While this may be a legitimate message, it could also be
'''Malware or a Virus'''.
Any time you want or need to check for upgrades,
go to the web site of the '''True Owner''' of the program in question.
For example, to check out Firefox, go to '''[https://www.mozilla.org Mozilla.org]'''. {web link}

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I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

I just upgraded to Mavrick and I don't like it. My mac is slower then ever and this remind's me of Window's Vista. I want to go back to my Snow Leopard 10.6.8. How can I go back off the time machine or just reinstall Leopard. I don't want to lose anything

I just upgraded to Mavrick and it remind's me of Why I went to a Mac in the first place. Window's went to Vista and Added all kind's of app that You all ready have and don't need. I want to go back to Snow Leopard 10.6.8 but scard to lose everything on my hard drive. I have a externale hard dr. for my Time Machine that has all my back up's on it. Can I just reinstall Snow and then plug in my time machine and go back and not lose anything. Please help Mavrick is getting me mader by the mintue. My Mac ran fine until I upgraded, Now Every move I make take's forever.
I just don't want to lose all I have on my hard dr.
Thank's for any Help
Jay

Mavericks - reverting back from:
https://discussions.apple.com/docs/DOC-6162

I've just upgraded to Lion and finder no longer shows how much free disk space I have left

Hi I've just upgraded to Lion and when im now in finder i can no longer see how much free or used hard disk space i have. anyone know how to turn this back on?

Hi Alan,
I think you are looking for this:
From the Finder, select View > Show Status Bar and like magic, your info is revealed like how it was with snow leopard at the bottom of the finder window.
If you have the finder window at the bottom of your screen then it might be below the screen, just move the window up. That happened for me when I revealed it.
Hope this helps.
/svenskdod

TS4062 I've just 'upgraded' my ipod and now my G5 can no longer talk to my ipod.

I've just 'upgraded' my ipod and now my G5 can no longer talk to my ipod.
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Are you running Leopard? If so, try updating to iTunes 10.6.3.25.
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3

Serial number, bought with CS4 is no longer visible on my adobe account, I have just upgraded my computer and downloaded the product as I have no disk drive

Bought a student edition, so the serial number was sent through after confirmation process. I just upgraded my laptop and want to install the product. My new computer has no disk drive so I have downloaded CS4. My previous laptop was damaged a while ago and so I have not been using my Adobe account for some time. I now want to find my serial number to activate CS4 and I can't see it anywhere or find an easy way of contacting Adobe. Help.

If your serial number does not show on your account page, I don't know how anyone can help
https://www.adobe.com/account.html for serial numbers on your Adobe page

HT201365 I just upgraded my iphone and now whenever it goes to sleep I have to enter a password to open it again. Very frustrating! I don't want to have to do that almost every time I use my phone. Is there a way of deactivating that annoying feature?

I just upgraded my iphone and now whenever it goes to sleep I have to enter a password to open it. Very frustrating! Can I disable this annoying feature? I went to Settings and disabled the Find My Phone feature thinking that would do it. But it didn't.
I am somewhat infotech-challenged. So I would appreciate help on this. Thank you in advance.

Settings > General > Passcode Lock : OFF
Important leave Find My iPhone ON in
Settings > iCloud > Find My iPhone : ON

HT1414 i have just upgraded to iOS7 and when pdating my apps some have not saved data and others have. Why would this be and how do I get the data back?

I have just upgraded to iOS7 and when I open my apps some have data saved and some (Eden, Survivalcraft) do not. My son is distraught that all his hard work has gone so does anyone know why this would be and how do I fix it please?

Nevermind. Problem solved. They were there. I just couldn't see them.

I just upgraded to premium and now I can't hear my music

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Hello: Is this happening on an iPhone or a Windows PC as both posts have different systems posted about?

I just upgraded to Yosemite and since i cannot connect to the office wifi

i just upgraded to Yosemite and since i cannot connect to the office wifi

Hello Victorff12,
Thanks for using Apple Support Communities.
If you cannot connect to a Wi-Fi network with your Mac, then please follow the directions in the article below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
Take care,
Alex H.

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I just upgraded to yellowstone and now my apple tv is telling me it is not compatible with HDCP. What can I do to resolve the problem?

Hi billzundel17,
If you are having an issue with your Apple TV telling you it can not play HDCP content, I would suggest that you troubleshoot using the steps in this article -
Apple TV (2nd and 3rd generation): About Apple TV and HDCP - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

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What's the format of your video? That will give you a hint as to what plugin is failing (or missing).
If you don't know, what's the URL of your site - it shouldn't take long for someone to work out the specifics.

Just upgraded to Maverick and can't get my opening page to stay on GOOGLE. it keeps opening in SITES and then I have to click on GOOGLE.

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You don't say which browser you are using so I will assume it's Safari. If so then open Safari - Preferences - General tab and look for where you set the home page, just set it to www.Google.com
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Top gray bar says Mail Upgrade
Below that
Cleaning up changes
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While you wait, you can read about the new features in Mail Read More

I just upgraded my imac OS to 10.6.3 I got a message to upgrade firefox too and don't really know which or what to do?

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