I,just,upgraded,my,Mac,to,Yosemite

I,just,upgraded,my,Mac,to,Yosemite,and,now,get,a,gray/white,screen,with,no,Apple ,logo.,,Doesn't,completely,restart.,,Tried,holding,"Option",and,"Command,R",whil e,restarting,with,no,change.,,Have,a,bootable,drive,hooked,up,,too.,,Please,help !?
<Edited by Host>

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Similar Messages

  • CS6  Just upgraded my mac to Yosemite but now can't import graphics from photoshop to illustrator.  Does anyone know a solution

    CS6  Just upgraded my mac to Yosemite but now can't import graphics from photoshop to illustrator.  Does anyone have a solution?

    My advice to you is, if you can, drop back to Mavericks. You will have better luck since CS4 is not supported (nor are CS5 or CS5.5) on Yosemite. The other alternative is to uninstall the entire suite, run the cleaner tool and reinstall completely from the original discs or a new download. Be prepared for other fun stuff as well.

  • New, to me, Leica D-LUX 6. I just upgraded my Mac to Yosemite. I can't open the RWL files even though I upgraded the DNG file. I am using Photoshop 6. It does taks wonderful jpg. pics but, I would love to have the RAW files open.

    Files on my computer. I upgraded the DNG file. I am using Photoshop 6. This camera takes pretty good pictures in JPG. but I would love to have the RWL files open.
    Does anyone have any idea of what works?

    Realised pretty soon some thing was not right with images but continued work flow with out problems with any other import
    Exactly what was not right?
    Most likely a hardware problem causing corruption in the transfer of files from SD card to your computer. It could be the SD card itself, card reader, hard disk or memory.
    Side issue:
    Open Lightroom 4 on macbook air import to HD
    Drag and drop in Lightroom on to external HD
    why don't you save yourself a step and import directly to the external HD (and thus also produce one less place where file corruption can happen)?

  • I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I c

    I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I cannot afford an upgrade does anyone know of a work-around for this problem?

    Hi Daddyfred,
    CS4 Photoshop has not been tested on Yosemite. But still you can try the Java 6 update using the below link.
    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
    Thank you for posting on Adobe Forums.

  • I recently upgraded my Mac to Yosemite and I can't use the custom function (grayed out) in Image Trace Illustrator CS6 (physical version). Anyone else having this issue?

    I recently upgraded my Mac to Yosemite and I can't use the custom function (grayed out) in Image Trace Illustrator CS6 (physical version). Anyone else having this issue?

    Custom will show automatically as soon as you just edit some options. So just go ahead, you don't need to select "custom"

  • I have just upgraded from MAVERICKS to YOSEMITE. My ageing EPSON CX3600 will no longer work.  APPLE support gave me advice which did not work. How do I progress short of buying a new printer?

    I have just upgraded from MAVERICKS to YOSEMITE OS 10.10.  I have 4GB of memory.
    Since upgrading my ageing EPSON CX3600 will no longer print.  I get the error message ;COMMUNICATION ERROR.
    Apple support gave me advice which hasn't worked including deleting the printer via system preferences and rhen restoring it after rebooting the system
    Any ideas please.

    Epson Stylus CX3600
    Epson Stylus CX3600 : Drivers & Software
    There is also a driver for it at
    Gutenprint for Mac OS X

  • I just upgraded to OS X Yosemite and now I cannot open an existing project in ibooks author

    I just upgraded to OS X Yosemite and now I cannot open an existing project in ibooks author

    The Quicken issue has been a hot topic in the Quicken forum as well as many others.  Intuit did not provided an updated Quicken when Lion came out.  I believe that within the past month Intuit has announced a version that does work in Lion, I looked into it, but was not impressed; there were some technical issues that prevent me from using it (don't recall the details though).  Fortunately, I found out about the Quicken mess when Lion came out, and like many users, migrated the quicken data files over to a common format that could be imported into a number of new financial apps like iBank.  Intuit lost a lot of Mac users over this.
    As for Excel and Word, you have to buy Microsoft's newest version of Office on Mac to be compatible.

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

  • Photoshop CS4 will not open after system upgrade to Mac OSX Yosemite

    I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.

    Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
    I can now open my PS CS4 again. What a relief!
    Many thanks for your fast response and accurate advice.
    Cheers!

  • Photoshop CS4 will not open after upgrading to Mac OSX Yosemite

    I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.

    Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
    I can now open my PS CS4 again. What a relief!
    Many thanks for your fast response and accurate advice.
    Cheers!

  • I just upgraded my mac to Mountain Lion and turned on iCloud. Now all of the music stored on my mac shows up on my iphone. My question is, if I listen to this music on my iphone am I using up my data plan?

    I just upgraded my mac with Mountain Lion and turned on iCloud. Now all of the music stored on my mac shows up on my iphone. My question is, if I listen to this music on my iphone am I using up my data plan?

    No, if you are using the Music app you are playing them on your iPhone.

  • Just upgraded to Mac Lion... can't access Appleworks6...get this message... "You can't open the application AppleWorks 6 because PowerPC applications are no longer supported".... I've got dozens of documents saved that I can't access?!!!!!

    Just upgraded to Mac Lion... can't access Appleworks6...get this message... "You can't open the application AppleWorks 6 because PowerPC applications are no longer supported".... I've got dozens of documents saved that I can't access?!!!!!

    Rosetta is not included Lion, if you are not familiar with Rosetta it was an application included in Tiger, Leopard and Snow Leopard that allowed PPC based apps to run on Intel based machines. That was over 5 years ago so it's time to move on. As has been suggested you can read those documents in Pages which is available on the App Store. Pages is part of the iWorks suite that replaced AppleWorks years ago. Currently iWorks is on iWorks 09 , and includes Pages, Numbers and Keynote. You can find each on the App store.

  • After I upgraded my Mac with Yosemite, Photoshop Elements 12 stops responding when you use editing tools like eraser, clone stamp.

    After I upgraded my Mac with Yosemite, Photoshop Elements 12 Editor stops responding when you use some tools like eraser, clone stamp.

    This should help. Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10
    ~ Arpit

  • I have just upgraded to Mac OS X Lion and I am now unable to watch .avi files.

    I have just upgraded to Mac OS X Lion and I am now unable to watch .avi files. Required codec not available is the message I get. I have run a software update and still nothing. HELP PLEASE!!

    hey,
    try downloading VLC player, it plays mostly everything.... literally everything...
    cheers

  • I just upgraded my mac book pro to snow leopard, now my I photo library dissappeared

    I am a novice in all things technical and I need some help figuring out my I photo library.  I bought my Mac Book Pro in 2009 and shared/transferred all information from my G5 (2004) to my laptop.  I Photo was also transferred and I have started to add more photos to this laptop.
    I just upgraded my mac Book Pro to Snow Leopard and now when I open my Iphoto library it shows  some of the library but now all.  My husband said it is still there but the system is not able to look in the right place due to the sharing...so I am totaly confused?????
    WHen I go to the Information it syas it is Where: /users/shared
    Under sharing and permission it says: You have custom access
    vivianlie read and Write (but this is in light gray)
    Everyone (also in light gray)
    NOW: My old and faithful G5 all of a sudden is telling me this morning that in order to open I photo I
    need to upgrade to work with this verion of I photo
    Your photo library will not be readable by previous versions of I photo after the upgrade.
    What should I do now?
    Thanks so much for any tips and ideas...

    On you MBP try the three fixes below in order as needed:
    Fix #1
    1 - delete  the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder. 
    2 - delete iPhoto's cache files that are located in your Home/Library/Caches/com.apple.iPhoto folder. 
    3 - reboot, launch iPhoto and try again.
    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key.  You'll also have to reset the iPhoto's various preferences.
    Fix #2
    Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library.
    Select the options identified in the screenshot. 
    Fix #3
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    On your G5 make a temporary, duplicate copy of the library and run the same 3 fixes. 
    OT

Maybe you are looking for