I just upgraded my Norton Internet Security and I've lost ALL my bookmarks and add-ons. The add-ons aren't a big deal, but can I get my bookmarks back?
After rebooting my PC to finish Norton's installation, I opened Firefox and all of my bookmarks and add-ons were gone. My persona was also missing, too. Is there any way to remedy this without having to go through and re-bookmark every page?
I also found an article entitled, "Bookmarks and toolbar buttons not working after upgrading," to which I was redirected after clicking on the link "Configuring Norton 360" from the article "Lost Bookmarks." However, it says that "This article is no longer maintained, so its content might be out of date."
Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.
Similar Messages
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My MacBook Pro got wet and I lost all of my childs photos from the day she was born. Is there anyway I could get these pictures back from my iCloud? I actually care more for getting the photos back than I do my laptop. Please help! Thank
Welcome to the Apple community khnkOliver.
I assume these photos, or at least not all of them weren't in photo stream.
You should be able to recover your photos from a back up. -
I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases -
After upgrading my software i have seem to have lost all my contacts and photos, i did a back up but i have no idea how to get them back on? maybe im illiterate but i dont know how to find it in my itunes? please help!!
http://support.apple.com/kb/HT5824?viewlocale=en_US&locale=en_US
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I have upgraded my iTunes for Windows and I have lost all my apps and music
I have upgraded my iTunes for Windows and I have lost all my apps and music.
Although i signed in with my iTunes account, i can see only 5 apps (that i downloaded in the last 2-3 days), although on my iPad and iPhone i have more than 100 apps.
If i connect my devices to iTunes, the syncronisation will be made the other way, from iTunes to iPhone/iPad, so i will lose everything.
1. How can i restore these apps from the iCloud back-ups from my devices to my iTunes? Or any other method possible?
2. If you can also give me a suggestion about how to find my music playlists, that would save me from a lot of useless work on creating them again.
Thank you!Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
In the unlikely event that all the media has been inexplicably and permanently removed from your computer, see Recover your iTunes library from your iPod or iOS device.
When you get it all working make a backup!
tt2 -
hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?
Download and open this program, lets you look around your I phone as if it was a disc drive, might find em in the iphones drive.
http://www.macroplant.com/iexplorer/ -
I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I synced my iphone and have now lost all of my contacts and calendar data. How do I get this back?
It should all be on your computer in whatever program you have been syncing.
Sync it back. -
I have just updated the operating system on my ipad2 to iso7. Big mistake. It is ugly and unpleasant to use, and the Safari element comes loaded with icons I will not be using, but can't seem to get rid of. Does anybody know how to change the operating system back to the previous one?
Thanks.Firstly, the icons when you load safari are your bookmarks in the favourite section. To remove them you can simply either delete them or move them to another bookmark folder. To access your bookmarks tap the blue book in the top right corner and then go through to bookmarks and select and edit from there, goodluck :)
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i am frustrated and mad that someone made purchases using my itunes account and somehow my credit card was added to my account as well. i didn't even add it myself. what can i do to get my money back thats all i want.
They show on your account's purchase history e.g. they aren't phishing emails ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Have you also removed your credit card from your account (does anybody else have access to your card and might have added it ?) : http://support.apple.com/kb/HT1918 ?
If they show there and nobody else has access to your account or devices and made them, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Help I was trying to save my pictures from my phone to my computer and then it restored my cell phone and I lost all pictures and videos from the past year and my text messages are from a year ago.. how did i get all that back? and I can't find my icloud photo stream at all!
you restore from backup, if you have one and if those text and pictures were included in the backup.
http://support.apple.com/kb/HT1766 -
I wiped my computer and when I reinstalled iTunes, none of my songs ect were listed. Have I lost all my songs for good and need to redownload and copy my CDs???
Why doesn't the Apple ID remember everything for when you change computers or do a wipe? So frustrated and unhappy now.Songs you upload into iTunes via MP3 file or CD are stored locally. You would need to do those again if you wiped your hard drive (assuming you didn't have a backup of your iTunes library)
Songs you download through iTunes are downloadable again with your ID at no additional charge. -
It works fine for a day or so, but seems to fail the next day.
Websites may be using autocomplete=off to prevent Firefox from saving and filling the name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.
*http://kb.mozillazine.org/User_name_and_password_not_remembered -
system restored it's self after a recent operating system upgrade 8.0 and kept shutting down and restarting ,asked to be linked to my mac ,,so I did and it totally reset it's self ,all my apps ,photos and videos are gone from the day I bought the ipad...looked in itunes and I cloud and they are not there,,is it possible to recover all my photos now after a complete restore has happened?
Do you have a back up?
If not you're into using file recovery software like File Salvage - you can download a free trial and it will scan the disk for you and tell you with might be recoverable. Actual recovery will require that you purchase the app. There may be many files with the same or similar names. Always recover the largest file size.
There are other such apps. Search on Macupdate or the App Store
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