I just upgraded to a new iMac running OS X 10.8.2 and can't scan from by Brother MHC 7820N. Printer works. I reinstalled the scanner driver but when I try to scan, the scanner doesn't connect to the imac. Image Capture says no scanner connected.
I just upgraded to a new imac running OS X 10.8.2 and am having trouble scanning from my Brother MHC 7820N. Printer works fine but the scanner won't connect to the imac. I reinstalled the scanner driver from Brother.com but no luck. When I go to Image Capture, it says no scanner connected. Any suggestions?
You might try a third party scanner software. Printer manufacturers are terrible about keeping their products updated. I'd recommend VueScan, you can get a trial version here and if it works and you like it you can purchase it.
http://www.hamrick.com/
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ThanksI have same issue - have you solved this yet?
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*Learn how easy and rewarding it is to **help a child living in poverty:
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