I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?
I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?
-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....
Similar Messages
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I can't delete anything (movies or songs) from iTunes, after installing Lion
When I select a song or movie and go to edit at the top the delete choice is grayed out and I can't delete anything?
Try using the Delete key on the keyboard.
At least, thats what others are suggesting here -> Can't delete files in iTunes 10.4 (80) OS 10.7 Delete in the edit menu is not hi-lighted? -
I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
How can I delete my credit card info from itunes?
How can I delete my credit card info from itunes?
Changing Account Information > http://support.apple.com/kb/HT1918
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?
Hi there HotFerrari,
It sounds like you are unable to restore your device from a backup you have in iTunes. I recommend the troubleshooting from the article named:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Cheers,
Sterling -
My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this problem?
On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
After installing ios7, my ipad buttons stopped working, I can't even turn off the ipad. Please help me. I don't know what to do.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the
Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot
normally. -
icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.
Logout (System Preferences>iCloud) then login with the new address and password.
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hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
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I Need more space on my ipad to download a movie, if I backup my photos to icloud and then delete them off my ipad how do I retrieve them at a later date?
No. If you delete them from your device, they will be deleted from iCloud. To keep them, import them from your camera roll to your computer as explained here: iOS: Import personal photos and videos from iOS devices to your computer. You will get an option to delete them after they are imported. If you have photo stream photos that you want to keep, save them to your camera roll so they can be imported too.
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How do I get apps downloaded from the iTunes store? Every time I try to sign on with my user id and password, I get a message stating that my account has never been used to purchase anything from iTunes before, and that I need to review my account. Yet when I click on the link to review the account, it just leads back to the store. I have tried "starting from scratch" to attempt to create a new account again, but get the message that my email is already associated with an Apple account, so it won't let me start over. I just purchased an iPad2 and am trying to get started with downloading items, but getting nowhere fast. If this is an example of how Apple does business, I may be returning the iPad2 for a refund.
Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
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Help! I've just upgraded to iOS5 and lost all my contacts, app, music etc.
For the past few years I've known I need to upgrade to a new mac. My old one was a old mac mini (pre Intel).
So I just bought a new mac mini and tried connecting my iPhone to it.
I allowed it to do the upgrade to iOS5 (my old mac wouldn't allow me to upgrade and it can't even upgrade iTunes).
As soon as it upgraded I realised I've lost everything!
Not a problem I thought - I can retrieve the backup from the old mac. However, when I plug in the iPhone to the old mac I get a message that this is a newer version of iOS and therefore iTunes needs to be upgraded. But I haven't been able to upgrade iTunes on the old mac for a few years.
So iTunes won't even acknowledge that there is an iPhone plugged in to it.
Looking on forums people say just connect to iCloud and all your contacts will be there. I don't have an iCloud account - there was no such thing as iCloud on my old mac.
This really is awful.A quick update : The iPhone wasn't actaully mine - it was my girlfriends. She is now furious at me for losing all her data. I managed to recover some of the contacts by copying them across from the SIM but it appears that the most important thing was an app - a password keeper that held all the information for accessing all of our bank accounts.
There must be somethng I can do? -
Can't delete music that was downloaded from itunes wirelessly.
If I download music from itunes app, it seems to be permanent. I have tried syncing with "manual" and "only checked music" options (and without) and I simply cannot delete those songs on my phone. Anything that I've ripped from CD or downloaded from iTunes to my laptop are removable via syncing.
thanks for any help with this.
Message was edited by: SabicasOk, I figured it out, sort of. I mentioned that I had "sync only checked songs" and "manually manage" both checked. I went to the iTunes music tab and the "Sync Music" checbox was unchecked. I checked it again, which of course unchecks "manually manage". I told it NOT to transfer purchased items and synced. the songs are finally deleted but I have to say this iTunes is not as intuitive as it should be. I still don't get what I just did. Trial and error.........
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My ipad is disabled and says I need to connect to itunes. When I connect to itunes it says I need to enter a passcode on my ipad however there is no place to enter as passcode. The screen is locked.
You need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097 -
I have win 7 64 bit. the program i am trying to use is an instruction program that should automatically go to the web page from the document to a vinstruction video. it will go to the page but no video
Are you sure that the video is in a format QuickTime can handle? Can you post the URL to the web site containing the video so that we can try it out ourselves?
Regards.
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