I just upgraded to Mavericks and can't use my Epson Scanner

Everytime I try to import with my Epson V600 scanner Photoshop just crashes. Anyone have this happen and find a solve?

Thanks for the help, part of it was that I was using CS3 and that's a big problem with Mavericks. Instead of spending hours working around it I bit the bullet and signed up for the photoshop cc service. A bit steep but it's solved several problems. I do have to say that I really like some of the new features so I'm not as annoyed by Adobe's blackmail as I could be.

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I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

Just upgraded to Maverick and can't get my opening page to stay on GOOGLE. it keeps opening in SITES and then I have to click on GOOGLE.

I just upgraded to Mavericks and can't get my opening page to stay on GOOGLE. IT keeps opening in SITES and then I have to click on GOOGLE to begin searching. I would rather not hav to go through 2 steps to start everytime. I entered google's address in preferences but it ignores my preference.

You don't say which browser you are using so I will assume it's Safari. If so then open Safari - Preferences - General tab and look for where you set the home page, just set it to www.Google.com
If this fails for some reason then open Safari and reset it (look in the Safari menu) and choose all options for the reset. The re-try setting the preference. Post back with your results.

Just upgraded to Lion and can not use my QuarkXpress program.

Just upgraded to Lion and can not use my QuarkXpress program.

Your best bet is to check the version of QuarkXPress you have. Since Lion does not include Rosetta my guess is this may be why it is not working. Check out this site http://roaringapps.com/apps:table. This site has a list of apps that work and don't work under Mac OS X Lion.
If you are working in a production environment freelance or stuido that uses design apps like QuarkXPress, Adobe InDesign, Illustrator, Photoshop you should always wait to upgrade your OS. We have a 3 to 6 month policy for upgrading computers and software.
I hope the website helps. http://roaringapps.com/apps:table
Good Luck

Need help: just upgraded to Mavericks, now can't use audio interface.

I just upgraded to mavericks, and now Itunes and my other programs don't recognize my audio interface.
It's a MobilePre USB preamp. I tried uninstalling and re-installing the driver without success. Interesting, QuickTime sends audio to the external preamp, the sound is filled with static. I've tried playing with latency, but that doesn't help.
I can't understand why Quicktime recognizes the external device, but Itunes doesn't. Suggestions are appreciated.
My machine is 21.5 inch late 2009 model with a 3.06 GHz Intel Core 2 Duo processor and 12 GB of RAM.

Hope this references the equipment you are using.
The last update to the drivers is 1.1.3 Nov 2012
http://avid.force.com/pkb/articles/en_US/download/MobilePre-Drivers?popup=true&N ewLang=en&DocType=1450&q=MobilePre
If this is correct perhaps an email to Avid could help. I would think that they need to update their drivers to suit Mavericks.
There is also a link on that page to an article about Pro Tools and state that it is not supported on Mavericks at this time.

Have just upgraded to Lion and can't use Logic pro 9 .1.5 or Mainstage.Keep getting message : L P 9 app cannot be used on this computer.Also can't reinstall from DVD.Any idea's.

Have just upgraded to Lion and can no longer use some apps namely Logic pro 9.1.5 and Mainstage ,Also can't reinstall them from DVD ,any idea's.Plus also locked out of Terminal by Administrater{Me}.

Maybe the real Logic cracks in the Logic Studio Forum https://discussions.apple.com/community/professional_applications/logic_studio can answer/help.
Stefan

I upgraded to Mavericks and can't find a driver to work with my EPSON Perfection 4990 scanner. The Epson site says to update thru my mac but it there is nothing there. Any suggestions?

I upgraded to Mavericks and can't get my Epson Perfection 4990 scanner to work. I had gotten it to work with a driver I downloaded from EPSON with Mountain Lion

Hi...
Epson is vorking on updating drivers and utilities for this scanner.
From the epson site :
"Description:
An OS X 10.9 compatible Scanner Driver and EPSON Scan Utility for this model is not yet available but is coming soon. Please check back for availability."
So, until then you can only use the basic scanning provided by Image Capture.
Alternatively take a look on vuescan.
Regards
/Dennis

I just upgraded to Mavericks and I got a box that is title mail upgrade. I can not close it or get rid of it and it will not allow me to shut down my computer. Can anyone help

I just upgraded to Mavericks and a box popped up the the screen that says Mail Upgrade. It does not have the 3 buttons in the left corner. How can I get rid of this? It will not even let me log out of my computer.

Top gray bar says Mail Upgrade
Below that
Cleaning up changes
Then a blue progress bar that does not move
Below that
While you wait, you can read about the new features in Mail Read More

I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have just upgraded to Maverick and now I cannot find certain files. These JPG's are there on my hard drives however . I rely heavily on the search facility and this is slowing me down.

I have just upgraded to Maverick and now I cannot find certain JPG 's . These files do exist however I can find them manually . I rely on the search facility and this is slowing me down, I am having to trawl through stuff to find the file I want , before I would put in part of the title and the machine would find it.

In addition to what Allen says, you may find these search tools helpful:
http://apps.tempel.org/FindAnyFile/
http://www.devontechnologies.com/products/freeware/ - EasyFind
http://www.osxbytes.com/ - iFileX (note the MacUpdate link provided on osxbytes page has a Malware advertisement forMacKeeper, do not download).
Note: you posted to the Classic operating system forum. That refers to Mac operating systems from 2005 and earlier in Classic mode, and Mac operating systems as boot systems on certain 2003 and earlier Macs. Mavericks forum questions normally get answered here:
OS X Mavericks

Just updated to Mavericks and can't open spread sheets in numbers

Just updated to Mavericks and can't opean spread sheets, says I must update numbers but numbers is already updated?

Hi REBOS1,
A key point in the article to which YeOldMacFan links is that you now have two versions of Numbers on your Mac, the new version in your main Applications folder and the old version in a subfolder named iWork '09.
Both versions can coexist on your Mac, even run at the same time, but you need to make sure you are opening a particular document with the correct version. The old version can't open documents that have been edited in the new version, and that's probably the reason you are getting the error message.
If you have old documents, it's best to make copies of them and open the copies in the new version, leaving the orginals unchanged.
SG

I just upgraded to Mavericks and suddenly youtube does not display correctly although other sites work fine. I am using the newest MacBook Air. Any suggestions?

I just upgraded to Mavericks and suddenly youtube does not display correctly although other sites work fine. I am using the newest MacBook Air. Any suggestions?

Hi ..
Open System Preferences > Flash Player then select the Advanced tab.
Click Delete All under Browsing Data and Settings
Back to Safari. Press Command + Option + E to empty the Safari cache.
Quit and relaunch Safari, try a video.

HT4718 after upgrading to Mavericks, i can't use Pro Tools ***

after upgrading to Mavericks, i can't use my pro tools, and none of my iTunes files are there. what the ****? I want to revert back to snow leopard.
PLEASE ADVISE!!!! I'm in a panic!!
I was very happy with Snow Leopard, and then I tried to get an app to design my Christmas cards. The computer told me, i had to upgrade to Mavericks to use it.
Now everything is a complete disaster!

I was not prompted to make a clone, so i dont have one. I downloaded an upgrade of pro tools that is alleged to work with mavericks, but it does not.
I can't find any of my music files, iTunes downloads, documents, etc... But, all the software i purchased to work within pro tools is there. Im so confused.
Im PC, i have never downloaded an upgrade that made all my files disappear. This is totally unacceptable.

Just upgraded to Lion, how can i use my microsoft office especially excel. I'm getting messages that it's no longer supported. This is a BIG problem. Help, please.

Just upgraded to Lion, how can I use my microsoft office especially excel. I'm getting messages that it's no longer supported. This is a BIG problem. Help, please.

Apple has made a serious error not advising people when the Lion upgrade occurs that their present software may/will not be compatible and advise the user of such before and allow a opt out.
All you can do (besides upgrading all your software) is backup your data off the machine (not to TimeMachine) and disconnect all drives.
Hold c boot off the 10.6 disk and erase your makers hard drive on the far left, (that's the entire drive of everything)
Partition tab: Option: GUID, format OS X extended and click apply so you get a new GUID (replacing the Lion one or trouble occurs later)
Quit and install 10.6, then go through setup and use the same name as before, then update to 10.6.8
Then c boot off the 10.6 disk again and use Disk Utility to Repair the disk the 10.6.8 update messed up.
Then install all your programs again from fresh sources and lastly your user files in the same main user folders as before (music, pictures, documents etc.)
Done as described will get you back just like it was before as close as possible, make SURE to use the same username or else your iTunes and other files get all messed up. Password and drive name can be different though if you wish.
Note: if you've upgraded from 10.5 to 10.6, then you don't get the free iLife as it's not on the 10.6.3 white disks, only on the disks that came with your machine. So that will have to be purchased and reinstalled or use Pacifist to extract it from the 10.5 disks.
This handy site can advise you what software doesn't work with the Lion.
http://roaringapps.com/apps:table

Upgraded to Maverick. Can't use my mighty mouse

Using an IMac desktop. Upgraded to Maverick. Can't use my mighty mouse anymore. Bought a trackpad, hate it. It is so touchy....constantly opening any window I scroll over. Any suggestions on another mouse that is compatible?

See these for cleaning the mouse:
http://support.apple.com/kb/TA26691
http://support.apple.com/kb/HT1537
http://discussions.apple.com/thread.jspa?threadID=1243940
http://www.macosxhints.com/article.php?story=20060210115417864

I just upgraded to Mavericks and can't use my Epson Scanner

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